屋内スパ浴槽

グランド ホテル ミレニアム ソフィアの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 299 件の口コミ中 229 件が非常に良い" "
評価 8 - 299 件の口コミ中 40 件が良い" "
評価 6 - 299 件の口コミ中 16 件が普通" "
評価 4 - 299 件の口コミ中 5 件が不満" "
評価 2 - 299 件の口コミ中 9 件が非常に不満" "

9.6/10

清潔度

8.8/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

Tomoko

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good hotel
2023 年 4 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Tomoko, Thank you for taking the time to share your feedback! We are glad to hear that you have enjoyed our hotel ! We would be pleased to be at your service again in the future! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Vessela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a fantastic hotel! The property was very clean and well appointed. I look forward to staying there again.
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Vessela,Thank you for sharing your feedback! It is wonderful to know that you have such a fantastic stay with us! We also appreciate your kind comments regarding our property! We hope to have the pleasure of welcoming you back again soon! Warmest regards,Anelia Ivanova

10/10 (非常に良い)

Tony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Total luxury!
2024 年 4 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Tony,We are extremely pleased that we have created so wonderful impression! It is an honor and a pleasure for us! Thank you! Looking forward to welcoming you again at Grand Hotel Millennium Sofia! Best Regards,Anelia Ivanova

10/10 (非常に良い)

Oleg

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best hotel in this city. Super staff, own beach. very modern and large gym.
2024 年 4 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Oleg,cause.Thank you for staying with us and for taking the time to share your feedback! We really appreciate it! It is wonderful if we have managed to create a nice experience for you! We are especially flattered by your words about our staff as we believe that this is the most important hospitality aspect! Looking forward to welcoming you back!Аnelia Ivanova

10/10 (非常に良い)

Sudesh

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our favorite hotel in Sofia. The rooms are spacious and comfortable and provide the best views of the city and the mountains. And the breakfast buffet is quite good too.
2024 年 4 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Mr. Sudesh,Thank you for taking the time to write your kind, review and for sharing your fantastic impressions! We are pleased and honored that we have created such a nice experience and you have enjoyed your stay! Naturally, we are impatiently looking forward for our next meeting! With best wishes,Anelia Ivanova

10/10 (非常に良い)

Romualdas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very new and convenient place. Spacious rooms and bathrooms. Nice views from the sky bars. A bit empty area around, but close to city centre. Didn't try swimming pool as not too much info about it
2024 年 3 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Romualdas ,Thank you so much for your kind and lovely words about our hotel ! We're thrilled to hear that you enjoyed your stay with us, and we are impatiently looking forward for our next meeting! Kind regards,Anelia Ivanova

8/10 (良い)

mordechai

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear mordechai,Thank you for taking the time to share your kind review! We hope you will visit us again soon! Anelia Ivanova

6/10 (普通)

Ilias

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I give 3 stars only for the location the size of the room but it's nothing special it's not a real 5 star hotel the room it's dusty and the carpet it's hairy and in one of the top shelves I find a very old dry biscuit the staff on the reception they don't explain anything.in the room we have only one bottle of water one face towel and one body towel but we are 2 people
2024 年 3 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Ilias,Thank you for your detailed feedback! We are glad you enjoyed our rooms and location. At the same time, we are truly surprised and hurt to read your comments. I can assure you that our cleanliness is at the highest level, and we have never had such guest complaint. Our teams are very well trained, and they have an excellent attitude. However, we will take your constructive feedback very seriously and I reassure you that this will not happen again. On behalf of the whole team, we hope to have the chance to welcome you again! Kind regards,Anelia Ivanova

10/10 (非常に良い)

federico、Bassano

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel molto lussuoso con un rapporto qualità prezzo imbattibile
2024 年 3 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear federico,We are extremely pleased that we have created so wonderful impressions! It is an honor and a pleasure for us! Thank you! Looking forward to welcoming you again at Grand Hotel Millennium Sofia! Best Regards,Anelia Ivanova

10/10 (非常に良い)

Nikolay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel
2024 年 3 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Nikolay,Thank you for your high rating and lovely comments about our hotel! Looking forward to seeing you again soon at Grand Hotel Millennium Sofia! Anelia Ivanova

10/10 (非常に良い)

Raja Arfan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, spacious, great service.
2024 年 2 月に 9 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Raja Arfan,Thank you for your review and for giving us 5 out of 5.It makes us proud and motivated. Looking forward to welcoming you soon! With best wishes,Anelia IvanovaGuest Relations Manager

10/10 (非常に良い)

Rabi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The experience was great
2024 年 2 月に 4 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Rabi,Thank you so much for your kind feedback ! We're thrilled to hear that you enjoyed your stay with us, and you had a great experience! We are impatiently looking forward for our next meeting!Kind Regards,Аnelia IvanovaGuest Relations Manager

10/10 (非常に良い)

Stefan、Rego Park

2023 年 11 月に 9 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Stefan,Thank you for your feedback and for your high rating! We hope to be at your service soon! Anelia Ivanova

10/10 (非常に良い)

Martin

良かった点 : 施設のコンディションと設備
Five star
Very nice hotel. Rooms are 50 sqm which is very nice. Staff was very friendly and the breakfast was a highlight. Will be visiting again when in Sofia.
2024 年 2 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Martin,Please, accept our sincere gratitude for the shared impressions and your fantastic review! We are really pleased that you give our hotel such a nice rating!It would be an honor for us to welcome you back!Best regards,Anelia Ivanova

10/10 (非常に良い)

giovanni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place to stay in Sofia and not so far from the center. Balanced price related to the rooms and services offer.
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear giovanni,We would like to thank you warmly for choosing Grand Hotel Millennium Sofia and for writing this lovely review! We are glad to read that you enjoyed your experience with us! We can't wait to welcome you again as our guest in the nearest future!Best regards,Аnelia Ivanova

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff , and close to everything
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Paul,Thank you for sharing your feedback! Thank you also for sharing your great impressions with others! We are flattered by your words, especially by your comments about the staff as this is the greatest reward for our ongoing efforts! With best wishes,Аnelia Ivanova

8/10 (良い)

Paul

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful place and staff was excellent
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Paul,Thank you for your review! We are truly honored to hear you enjoyed your stay and found our staff to be excellent! We really appreciate it! Looking forward to providing you a unique experience with us again soon!Anelia Ivanova

10/10 (非常に良い)

Borislav

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Sofia
Excellent hotel with good positioning. The restaurants are also very good quality. Especially Spectrum. I had small misunderstanding what is included in my reservation, nevertheless was fixed.
2024 年 1 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Borislav,We would like to thank you warmly for choosing Grand Hotel Millennium Sofia again and for writing this lovely review! We are glad to read that you enjoyed your experience with us! Naturally, we are impatiently looking forward for our next meeting! With best wishes,Anelia Ivanova

10/10 (非常に良い)

Laender

出張, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Laender,Thank you for your high rating! We are honored that you choose Grand Hotel Millennium Sofia, and we are extremely grateful you have fully enjoyed your stay! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Antoaneta

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hands down the best hotel in Sofia!
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Antoaneta,Thank you for your high rating ! We are truly impressed and honored to hear you found our hotel the best in Sofia! We really appreciate it! Looking forward to providing you a unique experience with us again soon!Anelia Ivanova

10/10 (非常に良い)

Laender

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Laender,Thank you for your review and for giving us 10 out of 10! It makes us proud and motivated. Looking forward to welcoming you soon! With best wishes,Anelia Ivanova

6/10 (普通)

Milena

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 1 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Milena.Thank you for your feedback! We hope to see you again!Kind regards,Anelia Ivanova

10/10 (非常に良い)

Stefan

2024 年 1 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear StefanThank you for being our guest and for your high rating!We are really pleased that our efforts have been noticed and we would be honored to welcome you again! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Adam Ezzari

家族旅行
2024 年 1 月に 2 泊滞在

8/10 (良い)

Jessy

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The property was nice, but upon check in noticed a dirty toilet and someone elses open items in the mini bar.
2024 年 1 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Jessy,Thank you for choosing Grand Hotel Millennium Sofia and for taking the time to share your feedback with us. It is great that you find our property nice! At the same time we are sorry that you are not fully satisfied with your stay. My colleagues and I will immediately look into the mater and we will take the necessary measures. Hope to give us another chance to welcome you again! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Mikael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mikael,Thank you for taking the time to share your stellar review! We look forward to welcoming you back! Best regards,Anelia Ivanova

8/10 (良い)

Gert

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Gert,Thank you for your nice rating and review! We hope to see you soon! Looking forward to welcoming you again! Best regard,Anelia Ivanova

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra på alla sätt
2023 年 12 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Thank you for your high rating and lovely comments about our hotel! It is great that you have fully enjoyed your stay! Looking forward to welcoming you! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Wilson

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An oasis of comfort in Sofia
The hotel is about 20 minutes walk from the heart of Sofia. It's a large hotel with multiple lift lobbies and large meeting/ event rooms everywhere. The private spa and gym accessible with a fee is world class with a range of equipment and experiences that would shame most hotel spas in northern Europe. NYE dinner at the Vienna Restaurant was very well planned..They even had a crèche for younger children with games and activities organised all evening in a room next to the restaurant. Thoughtful. The rooms were clean and comfortable. Recommended, especially the spa. Only annoyance were the temperamental lifts and electronic room doors that didn't quite work. Overall, excellent stay. Recommended.
2023 年 12 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Wilson,Thank you on behalf of the whole team of Grand Hotel Millennium Sofia for the wonderful words with which you describe our hotel and our facilities! Please accept our sincerest thanks for the kind recommendation as well! We really appreciate it ,and would be honored to welcome you back soon for another great experience with us!With best wishes,Anelia Ivanova

10/10 (非常に良い)

Tangaleria

2023 年 12 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Tangaleria ,Happy New Year! Thank you for the 5-star rating! We appreciate it and hope to see you soon! With best wishes,Anelia Ivanova

10/10 (非常に良い)

Atanas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Уважаеми Atanas,Благодарим Ви за чудесното ревю! Очакваме Ви отново с нетърпение! Поздрави,Анелия Иванова

2/10 (非常に不満)

alcharat

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Staffs especially reception were very impressive, not friendly, not helpful. Housekeeping forgot to replace things after cleaning
2023 年 12 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear alcharat,Thank you for taking the time to share your review! We're sorry to hear that you had a negative experience with our reception and housekeeping staff; we'll be sure to address this issue with them. Your constructive comments are truly appreciated and taken on board. Hope to give us another chance to welcome you again! Anelia Ivanova

10/10 (非常に良い)

Matti

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Matti,Thank you for your review and for giving us 10 out of 10 ! It makes us proud and motivated! Looking forward to welcoming you soon! With best wishes,Anelia Ivanova

8/10 (良い)

J

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Amazing hotel. Loved my stay here but staff ruined it for me. Very unaccommodating and was very uncomfortable to speak too them Room huge, spa amazing and food great.
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear J,Thank you for sharing your wonderful impressions of your recent stay with us! We are glad you find our hotel and spa to be amazing and our restaurants to be great! At the same time I am truly surprised and hurt to read your words about our staff. Our teams are very well trained, and they have an excellent attitude. However, we will take your constructive feedback very seriously and I reassure you it will not happen again. Hope to be at your service again soon! Kind regards, Anelia Ivanova

10/10 (非常に良い)

Asen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, professional staff.
2023 年 12 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Asen,We are delighted to have received your lovely feedback! Thank you for sharing your amazing impressions with others! We are flattered by your words about our staff as we believe that this is the most important hospitality aspect! We hope to have the pleasure of welcoming you soon! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Mathieu

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Class
2023 年 12 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Mathieu,Thank you for your review and for giving us 5 out of 5! It makes us proud and motivated! Looking forward to welcoming you soon! With best wishes,Anelia Ivanova

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall a good stay
I didn't know the spa was separate and had to incur a fee just to use the sauna. There was no shampoo or conditioning products in the changing room in the spa. The air conditioning was a bit hot and we had to call the engineer to lower the temperature (not very environmentally friendly) but at least our concerns were addressed quickly. Thanks
2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Guest ,Thank you for taking the time to share your review! We're sorry to hear that you had a disappointing experience in our spa; we'll be sure to address this issue with them. Your constructive suggestions are truly appreciated and taken on board. Hope to give us another chance to welcome you again. Anelia Ivanova

4/10 (不満)

naor

2023 年 12 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear naor,Thank you for taking the time to share your review! We are sorry that you are not fully satisfied with us. Hope to give us another chance! Best regards,Anelia Ivanova

10/10 (非常に良い)

Lothar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Lothar,Thank you for your 5-star rating! We appreciate it and we will be happy to see you soon! Best regards,Anelia Ivanova

10/10 (非常に良い)

Daniela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2023 年 11 月に 5 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Daniela,Thank you for your kind words, for being our guest and for taking the time to share your feedback!We are really pleased that our efforts have been noticed and we would be honored to welcome you again! With best wishes,Anelia Ivanova

10/10 (非常に良い)

Graham

2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Graham,Thank you for taking the time to share your feedback! We really appreciate your high rating and hope to see you soon! Best regards,Anelia Ivanova

10/10 (非常に良い)

Cerasella

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful modern hotel. Specious room. Excellent breakfast. The staff was very nice and helpful. Very close to the city center . We loved it!
2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Cerasella,Thank you for your feedback and lovely words about our hotel! We really appreciate your comments about the staff as this is the greatest reward for our ongoing efforts! Looking forward to be at your service you again soon! Kind regards,Anelia Ivanova

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Guest,We are delighted to hear that you have fully enjoyed your stay! Thank you for your high rating! Looking forward to seeing you again soon at Grand Hotel Millennium Sofia! Best regards, Anelia Ivanova

8/10 (良い)

Cagla、Sarstedt

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schade dass der spa Bereich nicht inklusive ist. Sonst ist alles perfekt
2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Cagla,Thank you for choosing Grand Hotel Millennium Sofia and sharing your feedback with us! It is a pleasure to know you enjoyed your stay and found everything to be perfect. Regarding your comment about the spa I would like to kindly note that as a business hotel, we offer the access to the spa as un additional service. Looking forward to welcoming you again! With best wishes,Anelia Ivanova

10/10 (非常に良い)

serdar

良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear serdar,Thank you for choosing Grand Hotel Millennium Sofia and for taking the time to share your kind feedback! We are so grateful! Hope to welcome you back soon! Kind regards,Anelia Ivanova

10/10 (非常に良い)

Aram

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Aram,Please accept our sincerest thanks for your review and especially for your high rating! We really appreciate it, and we will be honored to welcome you soon! Best Regards,Anelia Ivanova

10/10 (非常に良い)

Anton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great 5-star hotel close to main pedestrian areas of the city (National Palace of Culture, the pedestrianized area of Vitosha, etc.)
2023 年 10 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Anton,Thank you for your high rating and lovely comments about our hotel! We really appreciate it! Looking forward to providing you a unique experience with us again soon!Anelia Ivanova

2/10 (非常に不満)

Tangaleria

出張, グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
I tried to take a plate of fruit to room after breakfast and was confronted by check in breakfast staff that this was not allowed but was was allowed to take befor as fruit and cheese tray is not on breakfast menus. I felt offended and disconnected against as an American citizen who is African American. Please address this situation as we pay top notch for the rooms and we can’t order champagne and cheese and veggies before 1100. I was taken back back by the challenge. It was truly embarrassing
2023 年 11 月に 2 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Tangaleria,Thank you for visiting us and for taking the time to share your review! We are extremely disappointed to have created such an unpleasant impression and are truly sorry to hear you felt offended. Please note that to take food served at breakfast in your room is not permitted. We would like to kindly assure you we have fruits and cheese tray on breakfast menu and to have it served in your room you only need to contact room service. Hope you'll consider staying with us again in the future. Kind regards,Anelia Ivanova

10/10 (非常に良い)

Anders Karl Mikael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top quality
Everything was perfect, except for the bed being a bit too hard. I also didn’t bring a blazer with me which exclude me from the restaurants.
2023 年 11 月に 1 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Anders Karl Mikael,Thank you for choosing Grand Hotel Millennium Sofia and for taking the time to share your feedback with us! We are delighted to hear you are satisfied with your stay and think everything is perfect. Looking forward to being at your service again soon so you can enjoy our restaurants also! With best wishes,Anelia Ivanova

10/10 (非常に良い)

Emma

2023 年 10 月に 3 泊滞在
Anelia Ivanova Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Emma,Thank you so much for this lovely review! We are really happy that you have fully enjoyed your stay! We'd be delighted to have you back soon! Kind regards,Anelia Ivanova