4/10 (不満)
Siobhan
グループ旅行
2024 年 2 月 2 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
You get what you pay for
When we arrived we were told that the room for four (the apartment) wasn’t available. (They took no responsibility for this. Blaming hotels.com for making a reservation for a room that was unavailable) The receptionist couldn’t find our booking. So we were put into two double rooms. The check in wasn’t done correctly due to this. We didn’t pay when we arrived. We weren’t registered with our passports and told about the tourist tax. We were told we could have breakfast and then the next morning told we can’t. The room itself was nice. Although not what we wanted/reserved. The noise from the main road outside was loud. Above us was a restaurant and early morning the moving of chairs woke us up. The pool was ok. But no other facilities were working (hot tub or sauna). The parking was very good.
Siobhan
2024 年 1 月に 2 泊滞在