The hotel was built on ruin, l"occurs amenity ,bath robe, slippers etc.
The reception was kind、but provided wrong information. She was not seem to be a very proffessional.
Buen trato, pero la limpieza de la habitación (en nuestro caso) la hicieron a medias y la cama sin terminar de hacer
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
HEE-SOUK
2019 年 12 月 15 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
tricky location with satisfying service but nothing special.
2019 年 12 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Chris
2019 年 12 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right in the center of Sofia. Many restaurants in the immediate area. Close to the major tourist sites.
2019 年 11 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
David
2019 年 10 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel in the heart of Sofia!
Excellent location in the heart of Sofia. Huge, comfortable room, though we couldn't get the temperature right (it was too warm in the room). Very helpful staff, though they don't have irons and ironing boards in the rooms and you need to use the laundry service to get clothes ironed. The plusses definitely outweigh the negatives--I've stayed in several hotels in the same area and this one is among the very best.
2019 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was excellent. Very clean , good location, & very good English speaking staff.
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
LarryNYC
2019 年 10 月 9 日
良かった点 : 清潔度、 スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is located in a dead end street and quiet area. The hotel was built on top of ruins and can be viewed in the main lobby. We parked in front of their hotel for free. Staff at front desk and sit floor restaurant were excellent with great food. Gym had only one thread mill and the lots of weight lifting machines. The rooms are clean, good bed, spacious, with big bathroom. Would definitely recommend this place!!! Center of town is nearby!!!
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
sevginar
2019 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rahat huzurlu
Keyifli...
2019 年 9 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Hansjacob
2019 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
L’accueil et la salle de bain..................................................
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
mostafa
2019 年 6 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A terrible experience
Hey,
We went, my wife was a two year old baby and I booked a King suite suite - so I expected to receive a service accordingly, as I do in other hotels around the world (usually a King suite suite)
Unfortunately, the level of cleanliness was very low, the cleaning was very basic, the room was not arranged as usual.
2. Air conditioner did not work at all, the day was warm, 28 degrees, without air conditioning. At the service desk claim that it does not work and be satisfied with opening only windows, at night was full of mosquitoes, we suffered terribly. - By the way air conditioning was in the dining room. So I think it's only a matter of saving the hotel expenses.
3. Low-level safety When you open a window (because there is no air-conditioning), the window height is very low and opens with a very dangerous opening so that a small child can jump away (pictures attached).
4. It is customary to pamper the suite in fruit and water, etc. We did not receive.
5. Breakfast - very basic, something lousy, on a level that has no salads and almost no vegetables, a little cheese and eggs, etc.
6. Elevator - God will keep - very slow and only one lift in the whole hotel.
7. Location, about 700 meters from the boulevard and about 10 minutes walk with baby and cart.
8. To this hotel I will not return at all
9. There is also a bar in first level that make so noise at the night
2019 年 6 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Archaeological ruins in the bottom of the hotel were unique. Very disappointed with what was supposed to be a 5-star hotel that would/could not turn on the air conditioning because they were still in "winter mode". Recommendation was to open the windows which brought in the outside noise and humidity.
2019 年 5 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 5 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awful experience: while doing my booking I asked to provide me with a mattress topper and a summer blanket. The hotel did not reply. When I arrived, I discovered that non was provided.
The bed was awful hard. Air conditioning did not work. There was dirt in the room (nails cut by someone before me near bed). The shower was overflowing. So basically awful sleeping conditions, and no good shower. Escalating the issue to hotel manager brought no result - as a consolation I got a voucher for a meal in their restaurant....
2019 年 5 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Guy
2019 年 5 月 12 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel but not for weekends
Make sure Not! to stay there during weekends! There is a dance club close to the hotel that makes the hotel's wall to shake and to be very uncomfortable to sleep. At the reception they said that it is like that every weekend. The 2nd floor contains rooms that are with window but it's like a close patio and not aloowing to breath. We asked to change the room and they changed it to an upper room which was great. During the week it is a very nice hotel and the staff is very good. The cleaning lady doesn't put water every day and doesn't add soap and shampoo. Location is very good!
2019 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Michal
2019 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel keeps delivering
Was excellent, no issues whatsoever. My second time at the hotel and probably will stay again next time.