Never had a clean linen. No service requests ever answered. I was demanded to get out on Sunday at 11 even though the front desk clerk Steve stated if I chose to stay until Monday it would be an additional charge. I was called on mother's day at church at 11:01 stating that my belongings would be locked in the room until Monday. I left church to be given 2 hours to get out and still be charged a full night. I will never book here stay here of recommend anyone stay here. Giant roaches and lazy staff. Horrible. For 23 nights and paid $1800
Tryna
2024 年 4 月に 23 泊滞在
4/10 (不満)
Roderick
2023 年 11 月 19 日
Roderick
2023 年 11 月に 7 泊滞在
4/10 (不満)
Joanne、Lisbon Falls
2023 年 10 月 6 日
気になった点 : 清潔度、施設のコンディションと設備
Office open 11-6 only. One employee was very kind and empathetic and the other was completely corporate. Room was extremely small. Kitchen table was on the verge of collapsing. I could not even use it.Maitenance walked in one at 10pm, thinking it was empty. The next day, the same thing happened at 7pm. Good thing the inside lock was locked, so they could not get inside. Scared the living daylight out of me. Bait and switch at checkin. Oh you requested this room, which is in bad shape. You can check it out and if you don't like you can pay more for an upgraded room. The room was small and smelled like urine. I chose the upgraded room. The only difference was that it had no odor and had a full sized microwave. I just touched the side of the towel rack and it collapsed. For that I was charged $10. I will never return there.
Joanne
2023 年 9 月に 21 泊滞在
4/10 (不満)
Pamela
家族旅行
2023 年 8 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
it was advertised for a newer, revised trim. However, we were given the older room, which smelled like mold and cleaner. It was not as updated as we thought it would be. They did not charge us correctly upon arrival based on what our balance was supposed to be it’s been an effort to discuss this with them as they are not budging on what they say it should be, even though it does not comply with what hotel.com sent in a confirmation.
Pamela
2023 年 8 月に 7 泊滞在
10/10 (非常に良い)
Sandy
2023 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sandy
2023 年 5 月に 7 泊滞在
2/10 (非常に不満)
Cheong Woon
2023 年 1 月 21 日
Cheong Woon
2023 年 1 月に 10 泊滞在
8/10 (良い)
Brenda
2022 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was on the small side but had everything needed. Had to leave 4 days prior than expected and they refused to refund the cost of the prepaid last 4 days, even though checked out before 11 am. No refund wording was in the contract, but still annoying.
Brenda
2022 年 10 月に 11 泊滞在
4/10 (不満)
DENNIS
家族旅行
2022 年 3 月 8 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Should not be a extended stay
The rooms are very small. The beds are very uncomfortable for it being a extended stay. The bathroom is small and old, alot of rust. The kitchen is small, and frige is small.
DENNIS
2022 年 3 月に 4 泊滞在
10/10 (非常に良い)
Yolanda
家族旅行
2022 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Professional and clean
The staff was very professional, and i enjoyed my stay.
Yolanda
2022 年 2 月に 8 泊滞在
4/10 (不満)
Bobby
2021 年 11 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was what I expected I guess for the price. Got locked out of my room couldn’t get in touch with anyone until almost noon the next day !