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トラベロッジ ヒースロー ターミナル 5の口コミ

3 out of 5
トラベロッジ ヒースロー ターミナル 5
Calder Way Horton Road, Colnbrook, Slough, England

口コミ

6.6
評価 10 - 92 件の口コミ中 11 件が非常に良い" "
評価 8 - 92 件の口コミ中 35 件が良い" "
評価 6 - 92 件の口コミ中 27 件が普通" "
評価 4 - 92 件の口コミ中 10 件が不満" "
評価 2 - 92 件の口コミ中 9 件が非常に不満" "

7.2/10

清潔度

7.6/10

スタッフとサービス

8.0/10

設備とサービス

6.6/10

施設のコンディションと設備

口コミ

8/10 (良い)

Courtney、Kandern, DE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and friendly. Good place for grabbing sleep before an early flight out of Heathrow terminal 5. Had a fire alarm go off (it was New Year’s Eve so you can guess why it went off) but staff did a great job following procedures and clearing us to quickly get back to our rooms. Only complaint is while there are USB outlets near the beds, the only outlets were across the room which is a problem for those of us who sleep with CPAP machines.
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a comfortable stay. I had a good nights rest which was all I needed prior to my flight the same day.
2018 年 12 月に 1 泊滞在

4/10 (不満)

Isapele、Tourette’s sur Loup

良かった点 : スタッフとサービス、客室の快適度
Déclenchement alarme à 12.00 la nuit Conséquence pas d’eau chaude le lendemain matin
2018 年 11 月に 1 泊滞在

10/10 (非常に良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for a quick pit stop before your flight the next day.
2018 年 10 月に 1 泊滞在

6/10 (普通)

Jules、Melbourne

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Airport hotel
Arriving very late after delays and hours of travelling it would have been nice to be greeted by a friendly person rather than the sarcastic receptionist that we met! A polite question about where to park was greeted with a very surly sarcastic remark totally unneccessary! Room was fine but the bathroom was not great - there appeared to be a blood smear on the door and the toilet seat was loose and moved around. Bath/shower leaked all over the floor !
2018 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absurd ten-pounds additional charge to check in before 2pm, even though rooms were cleaned and ready and available. Staff could not have been nicer, even offering to give a free coffee if we wanted to wait until 2pm, but they could not override the system. Wifi was also not free, which is crazy in this day and age. Everything else was fine and good value for money.
2018 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

Painful to get there from Heathrow and back. took almost two hours as there was no bus. Had to take a cab and pay 25 GBP.
2018 年 10 月に 1 泊滞在

8/10 (良い)

Rubens Coelho

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel honesto
2018 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Basic
Very clean and basic.
2018 年 9 月に 1 泊滞在

8/10 (良い)

Regina

Very helpful staff.
2018 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very disappointed sorry I booked here.
Too far from airport to be described as T5 . Dead bug in room.
2018 年 9 月に 1 泊滞在

6/10 (普通)

Isam

Good for overnight stay
Room is clean, comfortable bed, very basic, good for overnight stay, no room service, no phone in the room, poor wi fi , all services are contracted to outsider, if you have an issue you have to call each one.
2018 年 9 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good night's sleep after landing. Basic accomodation. 300 min free wifi. No free breakfast
2018 年 8 月に 1 泊滞在

2/10 (非常に不満)

Behshid

Poor facility
The shower did not have shower cap, or shower hose. It was impossible to take a shower and keep the hair dry. Did not have hand towel or soap either. They could not exchange dollars or euro for pounds. To buy a bus ticket I could not even use my visa or American Express card either, so they had me take a taxi to the airport.
2018 年 8 月に 1 泊滞在

10/10 (非常に良い)

andorra、melbourne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Airport Hotel close to Terminal 5
Very friendly place to stay due to the atmosphere in the lounge downstairs. My room had very comfortable bed and bathroom with bathtub. Oh joy! There’s nothing better than soaking after long journey.
2018 年 8 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
A nice and value for money hotel close to Heathrow Airport
2018 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
its nice but got given the disabled room which was a bit musty and all amenities where for me where a little low but would i suppose be perfect for some one in a wheel chair
2018 年 7 月に 1 泊滞在

4/10 (不満)

Sumit

気になった点 : 施設のコンディションと設備、客室の快適度
:( meh
Parking full, and lot dangerous to park. Room very basic. Soap missing.
2018 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
2018 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 1 泊滞在

2/10 (非常に不満)

Maria、Dallas

気になった点 : スタッフとサービス、客室の快適度
Extremely bad experience. To begin this hotel is not connected with terminal 5 at all, next I reserved a 3 beds room, when a check in at midnight the attendant told me the do not have 3 beds room and want to send me to another Travelodge at my own expense. Since i barely have time for a nap and a shower i took a queen bed room. Also the room included continental breakfast and he said, he was not sure. I showed him that my confirmation was for 3 beds and continental breakfast and finally he said ok, you can have breakfast. Not recommended at all.
2018 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在

8/10 (良い)

jim、CA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heathrow Terminal 5 Hotel
Comfortable reasonably priced Hotel 10 mins fom LHR. The Taxi cost us 25 pounds from the airport and 12 pounds to return
2018 年 1 月に 1 泊滞在

6/10 (普通)

Pad、Sydney

良かった点 : 清潔度、スタッフとサービス
Cheap stopover after a late afternoon flight
Not bad, cheap, spacious enough room for family of 4 to crash, not to far from the airport terminal 5. It can get loud with airplane noise, extra beds weren't the most comfortable, but still managed to crash after a long day of traveling. Would stay again.
2017 年 12 月に 1 泊滞在

8/10 (良い)

Lars

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay if you need a spot near Heathrow. Staff was friendly and helpful, room was clean, breakfast was great.
2017 年 11 月に 1 泊滞在

6/10 (普通)

john、Calgary AB Canada

気になった点 : 施設のコンディションと設備
Hard to find
We drove around in circles to find the hotel poor directions on the web site hard to find even the entrance to the car park
2017 年 11 月に 1 泊滞在

8/10 (良い)

K、NJ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Find the bus to this hotel!!
Can’t complain about the hotel in general. Good price, decent room, good food. The people at night are very upbeat. Just make sure you know that’s there’s actually a bus going to this hotel. It’s not actually by terminal 5 of heathrow airport. It’s very very far. My first night in England and I had to walk to that hotel.
2017 年 10 月に 1 泊滞在

10/10 (非常に良い)

monica、virginia, USA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good!
I found this hotel online looking for something close to the airport and not too expensive. I stay there to and from my trip to Italy from USA. Easy access from terminal 3 and 5 with the train Heathrow express, I had to change for the terminal 4 but not so difficult. The bus Hoppa 57 at the exit of terminal 5 arrive just in front of the Hotel Travelodge terminal 5. The hotel offers nice big free breakfast from 5 in the morning and dinner with several dishes and affordable prices. The staff we were really friendly. I was travelling alone and felt really safe.
2017 年 9 月に 1 泊滞在

6/10 (普通)

Izzy、Australia

良かった点 : 清潔度
The name may say Heathrow but beware
Wi-Fi costs 3pound for 24 hour. It is in the middle of an industrial estate - only 2 buses per hour to and from airport. If you're late (because it takes ages to get to the airport) there is no bus and taxis are reluctant to travel there.
2017 年 10 月に 1 泊滞在

6/10 (普通)

Jonni、Nova Scotia, Canada

良かった点 : スタッフとサービス
気になった点 : 清潔度
Okay but not a first choice
If you thrill to the sound of jet engines soaring from a runway, you'll love this place. The super strong scent of air-freshener apparently masked the previous occupant's revels, barely hinted at by sticky red stains on the desk and an equally tacky bathroom floor. However, the young staff were polite, pleasant and helpful, which makes up for a lot of negatives in my experience. There is easy access to Terminal 5 and from there to other terminals, so a stay here is convenient for a stopover. Bring earplugs if sleep is a priority.
2017 年 10 月に 1 泊滞在

8/10 (良い)

Fed、Ingersoll, Ontario

良かった点 : 清潔度、スタッフとサービス、客室の快適度
nice hotel close to airport.
Nice, comfortable and close to airport with convenient bus service. Could do with more than just one bath towel per person and the individual small soap and shampoo as provided in similar hotels in Canada.
2017 年 10 月に 1 泊滞在

2/10 (非常に不満)

Andy、Indianapolis IN.

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the worst hotels I've ever been in
Travel Lodge nickel and dime you to death for every single thing, and the place is a complete and total dump. They charge you £18 for a 1.5-mile bus ride to the terminal. Yes, that's correct, £18 for a bus ride. Then they wanted to charge me £10 to check my bags in 45 minutes early. I refused to pay, so I sat in the lobby for 45 minutes. They have the nerve to charge you some ridiculous amount for wi-fi which I refused to pay, they charge you for breakfast, which was not even ready by the time the bus left in the morning. The rooms DON'T EVEN HAVE PHONES, according to my friend, this is so it makes it more difficult to complain to the desk. The rooms are furnished like a 1970's era truck stop -- basically just a bed and a filthy bathroom. There is basically nothing within walking distance of the hotel, so without a car, you're trapped there, at the mercy of their overpriced cafeteria. The food quality is pretty grim, I've had better meals in a high-school cafeteria. Travel Lodges all over the UK are equally as bad. I seriously can't understand how this dump is still in business. DO NOT STAY HERE, DO NOT STAY AT A TRAVEL LODGE EVER!
2017 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't stay here. Drain backed up. Dirty carpet. Noisy.
2017 年 8 月に 1 泊滞在

8/10 (良い)

neerja、chandigarh india

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Apart from the hotel to be approachable from Heathrow where at times had to wait for the bus rest was all fine and stay was a comfortable one....
2017 年 8 月に 5 泊滞在

8/10 (良い)

Stuart

良かった点 : スタッフとサービス
Decent stay on the way or leaving Heathrow
Ideal for an overnight stay either arriving or leaving from Heathrow. It's nothing special but it provides a decent room to sleep, a bar for food and drink and staff that are helpful and pleasant. The breakfast was standard English fare, basically good. The price was competitive for the area, but you will need to take the Hoppa bus, which adds around 8-10GBP (leaves from T5 and T4 and is pretty quick - note that the Travelodge was on route H57 and not H59 as listed on the bus stand).
2017 年 7 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 7 月に 2 泊滞在

6/10 (普通)

John、Mel.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean & reasonably priced!
Pleasant stay after long wait for hopper bus! What a joke bus service.Almost 1 hour wait to hotel.10 pound one wsy per couple! Hotel is not near terminal 5. Breakfast is very good with ample variety Staff very obliging!
2017 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス
Rooms were made to late around 4pm every day. Buffet breakfast was ok. Beds not very comfortable . staff touching bread when they should have wearing blue gloves as its a ready to eat food
2017 年 7 月に 4 泊滞在

8/10 (良い)

Michael、Nörten-Hardenberg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Obwohl nahe am Flughafen ist es doch sehr Ruhig in den Räumen. Die Ausstattung ist OK, der Zustand ist gut. Freundliches Personal. Gute Verkehrsanbindung, viele Parkplätze.
2017 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Easy check in, great breakfast close to the airport
2017 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean hotel and rooms smelt lovely. Staff very friendly and helpful. Restaurant very reasonably priced and good quality good. Good location. Had everything we needed and exceeded expectations.
2017 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
No free wifi by the airport
It was okay stay, no free wifi, only 30 minutes free wifi, that's it
2017 年 7 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Overpriced for a smelly dirty place in an imdustrial zone, there is nothing nearby. It should even drop "...Terminal 5" from its listing. It took a 25 pounds taxi ride to access this place from Terminal 4. The staff were very kind, friendly and helpful.
2017 年 6 月に 1 泊滞在

10/10 (非常に良い)

Alessandra Vanessa Vieira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ideal para quem tem vôos tarde ou cedo
O hotel fica longe do centro de Londres, mas optei por ficar nele justamente por ser ao lado do aeroporto, pois minha chegada no hotel era bem tarde e meu vôo para ir embora bem cedo, então pra mim isso não foi um problema. Além disso, existe um transporte de ônibus que faz aeroporto/hotel/aeroporto que custa 5 pounds por pessoa, e lá mesmo você pega o metrô para a cidade. O atendimento foi muito bom, assim como serviços em geral.
2017 年 6 月に 3 泊滞在

8/10 (良い)

jordan

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 6 月に 2 泊滞在

8/10 (良い)

Ahmed、Ohio

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel good for the price paid
Hotel only disadvantage is the price paid for shuttling , almost $13 for round trip per person to the Airport underground transportation in order to go to London or back to the airport if you make two trips to London like we did me and my wife one day cost $52 which can be added to the price of other hotel with free shuttle or fixed rate per stay . OK for one or two nights maximum .
2017 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Easy access to airport, great breakfast
We are staying there for a night. Car park is 8£ and 5£ for the shuttle to airport
2017 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant Stay Close to Heathrow
I stayed at the hotel during a long layover at heathrow. Recommended for a short no frills stay.
2017 年 6 月に 1 泊滞在

8/10 (良い)

mary、dallas tx

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
nice hotel
The hotel was nice but we did not get what we asked for. We reserved a room with two twin beds and were put in a room with a queen size bed and a rollaway. The rollaway was extremely uncomfortable.