宿泊者限定の口コミ
2/10 (非常に不満)
Catherine
2026 年 9 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it.
The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can occasionally arise, but this was far beyond what is reasonable. The condition of the room made our stay genuinely unpleasant, and we would not stay here again.
2026 年 9 月に 1 泊滞在