Zeer vriendelijk personeel, vlotte bediening, comfortabele kamer, goede keuken
Rob
2024 年 5 月に 10 泊滞在
6/10 (普通)
Peter
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Beware, what you book through Expedia may not be where you are designated to stay! Booked the "Lister Arms" on arrival was told I would be staying in "Lister Barns". At no point was this mentioned in the booking. After qustioning this with the rather rude reception staff I was told it is part of the same company. Not the point! I booked "Lister Arms"! I was told by a member of staff to take it up with Expedia, not my job and surely Lister Arms you should correctly advertise your property in the listing!? After many minutes arguing the point I was eventually rebooked by a male member of staff who appeared like a young child with his toys taken away and a tatood women who simply wanted to argue. Both staff members clearly upset with me, avoided all eye contact and conversation during the rest of my stay, childish behaviour. Lister Arms please train your staff in the art of professional customer service. Other than the check in, a fairly enjoyable stay. I reiterate check your booking to avoid what I had to go through.
Peter
2024 年 5 月に 1 泊滞在
8/10 (良い)
Antony
2024 年 4 月 25 日
良かった点 : 施設のコンディションと設備
It would be hard to get such a more beautiful location
Antony
2024 年 4 月に 1 泊滞在
6/10 (普通)
Katherine
2024 年 3 月 25 日
良かった点 : 清潔度
Mattress in the room I had was worn, and for me, uncomfortable. To travel to Malham you need a car. I wanted to travel a couple miles away and the manager said I would have to call a taxi from Skipton. Fortunately, a staff member reminded her (the manager) about the mid morning bus I could catch. Without that input I would have had to spend closer to 30 pounds on the taxi versus the 2 pounds on the bus. Seems like information the property manager should have provided to me. If that staff member had not been within earshot I would have had to pay far more.
The inclusive breakfast buffet was nice but found the evening pub meal average, though pub setting is cosy.
Katherine
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Julie
2024 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We’ll be back!
Recommended by a friend as it’s a dog friendly pub to stay in. It was so welcoming, lovely atmosphere and food and perfect location for walking around Malham and the Dales.
Julie
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
A
家族旅行
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was a friendly, well run hotel. The food was good and Malham was a good location for a meeting with my son. I visitted the hotel some years ago and was pleased to see that it was still good.
A
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Elaine
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Elaine
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1 night stay
Fantastic location, very comfy and spacious room with good facilities. Great little pub with good tasting beer, food and a decent fire. Will definitely stay again!