Search Chalets in Shibata

Everything was excellent and easy to access. The food was great and the Onsens, both public and private, were fantastic. The staff were very helpful and spoke enough English to help move things along. My only minor gripe is the rooms can get a little too warm and don't seem to have AC, so for the warmer people be sure to open the windows or outside door to cool down if needed.

Very courteous staffs!

Hotel Nikko Niigata is very well appointed. We had the reserved a corner room which was large and comfortable with a tremendous view overlooking the Shimano River, Bandai Bridge, and Japan Sea with Sado Island in the distance. The hotel is located walking distance to the Sado ferry terminal if you are planning a trip there. However the location is not close to any convenience stores or restaurant choices so we took taxis most everywhere. The hotel has a convenience store on the second floors but...

Hotel staff was always very friendly and cordial. The hotel has a good ambience and the room was spacious and clean. The one negative was the archaic counsel and room lighting and ventilation controls adjacent to the bed. However, the hotel is convenient to the JR Niigata Station so getting around was relatively easy.

Great location in Niigata’s geisha district - who knew? Accommodation spectacular. Bathroom could use improved lighting. Other than that, beautiful accommodation with amazing staff.

非常に素晴らしい経験でした。ありがとうございました。

Beautiful snow country inn! Great accomodations, service, hospitality & meals! Nice that they have private Onsen baths. Quiet and lovely. Amazing experience.

The hotel was great. Well located, clean and great facilities. The only issue was the long wait for the elevator. I had to wait 10 minutes in the rush hours.

Very very conveniently located hotel attached to Niigata station but very quiet and semi secluded. Rained the 4 days I was there but have no fear. Niigata station is massive with everything you need and then some. Fantastic. Didn’t deal with staff because of self check in at front desk. I wouldn’t stay anywhere else.

Nice and professional staff

the staff's service was very pleasant

The view was beautiful!

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!

Good