6/10 (普通)
Letty
小さなお子様連れの家族旅行
2025 年 12 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
I'm writing to share a few concerns about my recent stay at your hotel. Unfortunately, one of the rooms I was assigned needed more attention. Several items were missing, and it had not been cleaned at the time it was given to me.
Additionally, I was in a non-smoking room, but there were people smoking. This caused the smell of smoke to seep into the bathroom and near the sink, which was quite unpleasant and hard to sleep.
I understand that running a hotel is no easy task, but I believe these issues need to be addressed to ensure all guests have a comfortable and enjoyable stay and take action to improve the room conditions and enforce the non-smoking policy more strictly.
Letty
2025 年 12 月に 1 泊滞在