朝食、ランチ、ディナーに営業
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エル ハヤット シャルム ホテルの口コミ

4 out of 5
エル ハヤット シャルム ホテル
13 B Peace Road, Nabq Bay, Sharm El Sheikh, South Sinai Governorate

口コミ

4.8
評価 10 - 9 件の口コミ中 0 件が非常に良い" "
評価 8 - 9 件の口コミ中 3 件が良い" "
評価 6 - 9 件の口コミ中 1 件が普通" "
評価 4 - 9 件の口コミ中 2 件が不満" "
評価 2 - 9 件の口コミ中 3 件が非常に不満" "

4.4/10

清潔度

4.4/10

スタッフとサービス

5.0/10

設備とサービス

4.6/10

施設のコンディションと設備

口コミ

8/10 (良い)

ASIIA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 8 泊滞在

8/10 (良い)

khaled ibn walid

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2019 年 9 月に 5 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Most everything advertised on the website regarding the hotel was false. I left and found a new hotel after less than 12 hours. Unacceptable that customers are not refunded under such circumstances.
2019 年 7 月に 3 泊滞在

6/10 (普通)

Amel

気になった点 : 清潔度、スタッフとサービス
2019 年 4 月に 3 泊滞在
Mohamed Saidからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear our Valuable guest, First of all thank you very much for choosing El Hayat Sharm Resort & Spa. You comments are very high considered, as it's very important to see our hotel through our guests experience. We hope that we met your expectation, and you have enjoyed your stay with us, and we are looking forward to welcoming you again at our hotel. Thank you & best regards.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Persone chi lavora lì e molto gentili. Ho trovato molto bene con loro . La cucina e buona. Bella struttura . Unica cosa che non c’è la spiaggia . Devi andare con pulmino per raggiungere la spiaggia. 5 min di pulmino. Il resto mi piaciuto molto.
2019 年 3 月に 7 泊滞在
Mohamed Saidからの返信 (投稿日 : 2019 年 4 月 12 日)
Dear our valuable guest, First of all we would like to thank you for choosing El Hayat Sharm Resort & Spa. It's our pleasure that you have enjoyed your stay with us; as you know we are a second line hotel, but we have a beautiful private beach, which is near to the hotel, and for the comfort of our guests we are providing a free shuttle bus to & from the beach three times per day. We are looking forward to welcoming you again very soon at El Hayat Sharm Resort & Spa.

4/10 (不満)

ebad、London

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Did not feel like a hotel
The hotel room door had wet varnish and the walls were dirty. The hotel did not have an ambience at all. The telephone did not work and they did not fix the phone throughout the time (6 days) I spent there. We did not receive clean towels at one occassion. The hotel was dirty. The food was very boring and did not cater different cuisines. The staff spoke very limited English. Catered for

2/10 (非常に不満)

wassim k.、cairo, EG

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It's Not a hotel,
didn't provide any thing of what i agreed with hotel.com reservation like water and foods

4/10 (不満)

Mohamed、Usa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad service

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Generall staff and service bad....................
I didn't spect it will be like this really bad .......................................................................................................................................................................................................................................................................