4/10 (不満)
Sebastian
カップルで旅行
2023 年 9 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Unfortunately we did not rate our stay at the apollon, so much so that we Checked out a day early and we went back to ischia ponte which in our opinion is far better than sant angelo. The Check in staff were very unfriendly and amateurish (lots of young staff) some Senior management needed to be on site for better customer service in our opinion. Everything apart from the room which was superb felt a little tired and run down. We felt very unwelcome from the start, and we’ll never return to this hotel. Far far to many annex buildings which makes you feel like you aren’t part of the hotel, plus the electric buddy Service stops at 8pm which is ludicrous considering everyone goes to town for evening meals.
Sebastian
2023 年 9 月に 2 泊滞在