セコイア・パーク周辺のホテル

「Unhelpful staff」

「India was so nice when we were checking in at 11pm. The place is super clean, which is the most important aspect to me, and the room was bigger than expected. The hotel is near everything you could need. I would definitely stay here again! 」

「Staff was great. Would have preferred an ice bucket and coffee pot in the room. I like the large containers of soap and shampoo. The room was very clean.」

「近くにコンビニ、ファストフード、スーパー、バス停があり便利だった。 電子レンジが備わっているので日本から食べ物を持っていって温めることができた。」

「The staff were very friendly and made the check-in process go smoothly. The only problem we had was the temperature of the water in the shower. One moment it would be very hot and within seconds it would go tepid to ice cold without touching the nozzle. The first day I thought it was potentially because of the time of morning I took a shower (busier time due to check-out) but the second morning I took a shower a couple of hours earlier than the previous morning and it was the same thing. Not...

「Front desk very helpful and quick. I had a big clean room. Centrally located with plenty of restaurants nearby.」

「The beds were very comfortable and the complimentary breakfast was more than we had expexted. Way more than just cereal and pastries. The biscuits and gravy and warm cinnamon rolls were delicious. They did have construction but it didn't impact our stay at all.」

「clean room, great staff」

「とても綺麗な部屋でした。」

「We have stayed her before and the stay was nice. But it seems this hotel has been taken over by a new owner and have let things slide. I called the day of check-in to see what the latest we could check-in. He could not answer my question. We got to the hotel. The same person was at the front desk and tried to explain the issue with the A/C. It did not work. We still couldn't figure it out when we got to the room. The hallway had a bad odor. The room had a strong cleaning odor. Are they...

「8/10」

「シャワーからsometimes冷水が出てきて辛い思いをした。それ以外はperfect」

「Good hotel. Clean」

「The room was clean and had no smell but they took money from us without notice. A few days after our stay we had an extra charge from the hotel with no explanation or warning. When we called and asked what it was, we were told we stole the room charging port. We explained that we did not take it and its possible our baby misplaced it in the room and asked them to double check. The receptionist continued to accuse it and made no effort to help. There was no effort made to double check the room or...

「Room was very dirty and when we showed pictures to the front desk agent, they seemed very unconcern and offered merely to move us to a different room, which I'm sure would not have been much cleaner. We really wanted a discount or an extra night added to our stay. Whole time we were treated with a very dismissive attitude as though we were in a budget hotel, and couldn't expect more than pubic hairs on the toilet, dirty Q-tips on the floor, a broken hair dryer, broken clothes hangers, half empty...

「I love staying here when in the area! 」

「Bad Cleaning 」