「Disappointing Stay: Customer Service and Amenity Failures
My stay was marred by poor customer service and a lack of basic amenities that you'd expect from a four-star hotel. While most of the staff were pleasant and professional, one front desk employee was exceptionally rude and unhelpful on September 19, 2026 at 11:00 AM, which set a negative tone for my visit.
More concerning were the missing basics. The room was inadequately stocked with essentials—napkins, toilet paper, and paper towels...
「Disappointing Stay: Customer Service and Amenity Failures
My stay was marred by poor customer service and a lack of basic amenities that you'd expect from a four-star hotel. While most of the staff were pleasant and professional, one front desk employee was exceptionally rude and unhelpful on September 19, 2026 at 11:00 AM, which set a negative tone for my visit.
More concerning were the missing basics. The room was inadequately stocked with essentials—napkins, toilet paper, and paper towels...
Pedro