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「I am very disappointed in the breakfast. We had the most expensive room for two nights only to wake up to rock hard biscuits and scones. My thought is they just leave them in the warmer overnight or even for days. Awful breakfast. No eggs. No meats. Very nice suite and staff was friendly. People stomped around above us waking us up. Had a staff member knock on our door with the do not disturb tag on the door. Pool was dirty and salty. We expected more for the premium price.」

「The staff was friendly」

「👍」

「Bad customer service from the higher ups, they downgraded us after finding out there is a leak in our room going to the room beneath, and they still wanted to charge me more than the full price I would’ve payed for that new room if I had booked it a month ago. Once I said I didn’t want to pay full price, they started threatening me and my partner that our things would be thrown out if we don’t pay and that we would have to vacate. We had to cancel our entire vacation and go back home, because...

「The staff was friendly and helpful. The room was clean and comfortable. We have stayed here several times over the years and we're never disappointed. 」

「This hotel was recommended to us by a family member and it did not disappoint. The staff was friendly and helpful. There were cookies and coffee at check in. Our family enjoyed the pool, hot tub, firepits, game room and complimentary breakfast. The $15 smores kit available at reception was lovely and even included roasting sticks and a variety of chocolates (Andes mints, Reeses, and Hersheys). The kids found this very fun. Our suite was clean and spacious with a nice view of the river. The hotel...

「Staff are rude 」

「Paper thin walls but great bed and staff was great as well」