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ハンプトン イン & スイーツ サバンナ / ミッドタウンの口コミ

2.5 out of 5
ハンプトン イン & スイーツ サバンナ / ミッドタウン
20 Johnston St, Savannah, GA

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 481 件が非常に良い" "
評価 8 - 1001 件の口コミ中 329 件が良い" "
評価 6 - 1001 件の口コミ中 97 件が普通" "
評価 4 - 1001 件の口コミ中 59 件が不満" "
評価 2 - 1001 件の口コミ中 35 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

Sherri

The staff was less than helpful. We were forced to park in the “pay for $7.00”parking lot while surface parking was available. The room was very clean & sufficient. Breakfast was very good.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

C.

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is very clean, Shopping and good food options walkable distance, It is quiet, and out of the way. parking was easy and only a few feet from the entrance. Its not walkable to the attraction area but just reserve transportation from the tour groups and you're set.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Arielle

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

8/10 (良い)

Sam

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast could use an over haul . Coffee not good
2024 年 4 月に 3 泊滞在

6/10 (普通)

Ricky

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Air conditioning made loud noise night one. Bathroom vent made a loud banging sound all night two.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Mary Jeanne

2024 年 3 月に 1 泊滞在

4/10 (不満)

Brenda

気になった点 : スタッフとサービス、設備とサービス
The vent in the bathroom had a thimping sound all night while we slept. We didn't notice it when we checked into the room that night but cause we were moving bags, getting settled in and had the television on but it work be around d 1AM. Needless to say I didn't sleep well. Someone's string of hair was under the bed covers. Then I found a string of hair on the wall stuck to the tile in the bathroom. I won't book this place again.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Cheryl

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing to report. Liked the area and close parking.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Catherine

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
My room was very dirty. There was what looked like dried pasta on the bathroom floor, poop smeared on bathroom door. Dust and grime everywhere.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nadine

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was fine for our needs. One night stay, it was raining, so that limited our view of the property. Didn’t really like the extra parking charge- why isn’t that figured into the rate? Not like parking is optional, but it was only $7, so not as bad as some other places.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Ali

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

6/10 (普通)

Jennifer

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The staff and service were good, but this is a dated property, and my TV did not work 2 days out of 3. I was told that Comcast was working in the area and this was the reason, but my TV still did not work. Also, I was surprised and not happy about a $7 charge per day for parking, that was not optional, as there is no where else to park. Let's call that a "hidden fee"
2024 年 3 月に 3 泊滞在

8/10 (良い)

Alexis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a little older properly which you could see in places, but overall it was a nice stay for the weekend. I didn't enjoy that they were not cleaning the rooms at all in the 3 days we were there and I had to get new towels twice.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was excellent
2024 年 3 月に 2 泊滞在

6/10 (普通)

Vera

良かった点 : 清潔度
Overall a nice place to stay however if your splurging on having a heated indoor pool you will be highly disappointed. Pool was ice cold so only my youngest was brave enough to swim in it. Will have to pay for parking in their lot too $7 per night which is crazy.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Christine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing I didn’t like was that it didn’t have any outdoor space
2024 年 3 月に 4 泊滞在

6/10 (普通)

Umar

Certain members when I signed in, did not show professionalism, I was not feeling like my business was appreciate it with the young lady, I was not in the mood to be smiling, but I was not rude because I flew in town because of my daughter is in critical condition. But I went to my room and the key didn’t work, when I came downstairs, the lady ignored me while talking on the phone didn’t even give me iContact what I waited three minutes with the card in my hand, only when I look for someone else to service me did she ask me what did I want? I found it very rude . Secondly, I was informed that there was a microwave in the room so when I called the front office. It was busy for a long while so I went downstairs. The same person was there and I don’t think that she like me coming there again. I asked her what her name was , after getting her name I said quietly this is not a good Hilton experience that I’m having here with her attitude change, and she became very warm and friendly. Which should’ve been the first the first time I signed in
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

david

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Jennifer

家族旅行
We had a great stay! We were upgraded to a room with fridge and microwave and the room was so spacious. The beds and pillows were very comfortable. And we didn’t hear noise from other rooms. Would definitely stay there again!
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Dymond

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to business destination
2024 年 2 月に 1 泊滞在

8/10 (良い)

Elizabeth

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Easy stay, location close to shopping and dining options. Kids liked indoor pool. perfect for what we needed.
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Erin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Did not enjoy
2024 年 2 月に 1 泊滞在

8/10 (良い)

J.ROSS

2024 年 2 月に 3 泊滞在

4/10 (不満)

Judy

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Normally I love Hiltons
Tv broken—. Got no regular Could not contact desk from room— had to use cellphone to get more than a busy signal. Despite describing situation very early—was offered no possible solutions. “Nothing could be done because it was a weekend .” Elevator dirty(dogs?)
2024 年 2 月に 1 泊滞在

6/10 (普通)

Marci

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Hotel is getting run down. Lampshades frayed, elevators dirty and banged up. Our room smelled musty. Not the best place to stay.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Macarthur

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Richard

2024 年 2 月に 3 泊滞在

6/10 (普通)

Ryan

出張
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
I stayed here three weeks and the 3rd week my room wasn't cleaned on Wednesday like it would normally. I went to the desk that evening and spoke with the manager and got some new towels and asked for my room to be cleaned on Thursday. The next day in my suite I went to use the second sink and found old Ramen noodles in the sink.
2024 年 1 月に 4 泊滞在

6/10 (普通)

Michael

家族旅行
良かった点 : スタッフとサービス
Morning desk clerk was less than helpful. She seemed to be bothered by the guest and more concerned with her conversation with the other help. Did not bother to try to rectify other concerns. Overall the place and our room could have been cleaner. Paying extra for parking after booking the hotel seemed pretty sly. Never had that happen before.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Katricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stairwell in the garage was o dirty and smelled. The elevator button mount covering was broken so I didn’t want to take a chance so I too the stairwell. I love the additional bar on the door for added security and the full length mirror, genius! The bathroom walllpaper should be replaced or painted but overall my visit was pleasant. Best part was the desk clerk, Charmaine, she was professional and pleasant
2024 年 1 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 29 日)
Katricia, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 (非常に良い)

Nagehan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 25 日)
Nagehan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 (良い)

norma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 16 日)
Norma, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 15 日)
Thomas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Trevor

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 10 日)
Trevor, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Mireya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 10 日)
Mireya, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 (不満)

Shannon

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel advertised an indoor pool. This was the only reason I booked this hotel. When we arrived we found out the indoor pool was not heated and too cold to swim in. Ruined my kids night!
Ownerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to share your feedback about your recent stay, Shannon. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

8/10 (良い)

Ivelise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice room
The room's layout was nice. I liked the modular couch in the room. Breakfast was warm, and coffee was good.
2023 年 12 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 8 日)
Ivelise, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 (普通)

Aixa

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Moldy Bathroom
The room was spacious. The rug could use a deep cleaning. The AC/heating system worked great. The bed was ok. Not my favorite as it needed a new mattress. The pillows were lumpy. But the worst part was the bathroom. The shower was full of mildew. It also smelled like a sewer which leads me to believe they do not clean the drain. Won’t stay here again.
2024 年 1 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 3 日)
Aixa, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

4/10 (不満)

DARIO

出張, 家族旅行
気になった点 : 施設のコンディションと設備
The hotel is located in an unsafe and dirty area around it, the prices are high for what they offer.
2023 年 12 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to share your feedback with us about your recent stay, Dario. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 (非常に良い)

Loyda

良かった点 : 施設のコンディションと設備
Is great
2023 年 12 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 31 日)
Loyda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 (良い)

Sandra

2023 年 12 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 31 日)
Sandra, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay here so much! We were so grateful to the staff for being incredibly kind and welcoming while we spent Christmas away from home. April always had a welcoming smile on her face and was so helpful when we had any questions. Thankful for the breakfasts that Jennifer prepared for us too! Such generosity and true southern hospitality. Room was great too.
Ownerからの返信 (投稿日 : 2023 年 12 月 28 日)
Amy, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

6/10 (普通)

Judith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 27 日)
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 (良い)

Jerry、Saugerties

2023 年 12 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 27 日)
Jerry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 (非常に不満)

ASHISH

.
2023 年 12 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for taking the time to review us, Ashish. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 18 日)
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 18 日)
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 (普通)

Henry

気になった点 : 施設のコンディションと設備

8/10 (良い)

WANTANEE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2023 年 12 月 12 日)
Wantanee, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!