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Hostel Cienfuegos

2.0 star property

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At Hostel Cienfuegos, you can look forward to a terrace, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

View all photos for Shared Dormitory, Mixed Dorm

Bed sheets

Shared Dormitory, Mixed Dorm

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Room

Double Room | Bed sheets

Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Shared Dormitory, Women only | Bed sheets

Shared Dormitory, Women only

  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only

Shared Dormitory, Women only | Bed sheets

Shared Dormitory, Women only

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Mixed Dorm

Shared Dormitory, Mixed Dorm | Bed sheets

Shared Dormitory, Mixed Dorm

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Bed sheets

Basic Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Santiago, Hostel Cienfuegos is in the city center. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Mapocho Cultural Center and Centro Cultural Matucana 100 are also worth visiting. Visit our Santiago travel guide
Map
8340492, Región Metropolitana de Santiago, Santiago, Cienfuegos 151, santiago, santiago

What's nearby

  • Palacio de la Moneda featuring a park and a city as well as a large group of people
    Palacio de la Moneda
    12 min walk - 1.0 km
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    15 min walk - 1.3 km
  • Santa Lucia Hill which includes heritage architecture, street scenes and heritage elements
    Santa Lucia Hill
    3 min drive - 1.7 km
  • Torre Entel
    10 min walk - 0.9 km
  • Santiago Town Square
    17 min walk - 1.4 km

Getting around

  • Parque Almagro Station
    3 min drive
  • Heroes Station
    8 min walk
  • Santiago Intl. Airport (SCL)
    15 min drive

Restaurants

  • Sole Mio
    2 min walk
  • Cerveceria Intrinsical
    4 min walk
  • Las Mechadas - Sándwiches Caseros
    3 min walk
  • Las Vacas Gordas
    3 min walk
  • Goodrinks
    2 min walk

About this property

Hostel Cienfuegos

Hotel near Costanera Center
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Hostel Cienfuegos. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • An area shuttle, barbecue grills, and tour/ticket assistance
  • Multilingual staff, a 24-hour front desk, and luggage storage
Extra amenities include:
  • Communal kitchens with full-sized refrigerators/freezers, microwaves, and ovens
  • Cookware/dishes/utensils, heating, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 776046728

We should mention

This property does not have elevators

Property is also known as

Hostel Cienfuegos Santiago
Cienfuegos Santiago

Frequently asked questions

Is Hostel Cienfuegos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hostel Cienfuegos?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hostel Cienfuegos?

Check-out is at noon.

Where is Hostel Cienfuegos located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Plaza Brasil and Museo de la Memoria y los Derechos Humanos. Plaza de la Constitucion and Torre Entel are also within 15 minutes. Heroes Station is 8 minutes by foot and Cumming Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostel Cienfuegos Reviews

6.8

5.8

Cleanliness

5.6

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cienfuegos Hostel

This hostel is great. The staff are all super friendly, even the volunteers, and I really couldn't have managed without them, especially Claudia! The rooms were clean as were all the public rooms and areas. It's a great location, close to everywhere, with plenty of shops/mini markets nearby. The only thing stopping me from giving it 5 stars is... My room was above the front gate, which does not close quietly. So everytime someone came in or went out, it was a loud bang. Other than that, I can't complain. There is even car rental just down the road from the hostel...perfect! : )
Stayed 3 nights in Nov 2023
Verified

8/10 Good

JOSE EFRAIN

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I took the polar transportation and then I have to work about 12 minutes it was very nice distance. One of the common areas with tables and chairs in the patio was only for people who celebrate like special event not for just anybody who gets to the premises.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Krunal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hostel is in a sketchy area. There is no AC so you have to leave the window open and it’s very loud outside so couldn’t sleep. The bathroom is dirty and has other people’s hair when we entered. Overall a bad experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ROMINA

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, atención agradable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente costo-beneficio

Excelente! Todos los de la recepción son maravillosos en su trato y atención. No sabia que en Chile los toma corriente eran tipo A, y Mateo, de recepción, me prestó uno de inmediato en lo que conseguía un adaptador. Tuve un problema porque la pagina desde donde reservé hizo un cobro a mi tarjeta de crédito, aún cuando yo pagué en efectivo, y me devolvieron mi dinero de una sin mayor problema. Los baños a veces pueden verse un poco sucios, pero eso es más por la falta de cuidado de los huéspedes. Por ejemplo, entré a un baño que estaba muy limpió, y al volver, menos de media hora después, ya era un desastre.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Estaba súper sucio todo, el baño y la habitación.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gloria ivon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy excelente atencion
Stayed 27 nights in Oct 2023
Verified

10/10 Excellent

Juan-Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bueno, tienen muchas áreas de oportunidad para mejorar porque básicamente tienen todo para ser un excelente hostal.
Stayed 1 night in Jul 2023
Verified

8/10 Good

YI-LUN

Liked: Staff & service
Disliked: Room comfort
抵達時被告知飯店的房價被網站弄錯的問題,一下午在櫃檯前等候飯店與網站公司連繫,非常浪費時間也差點誤了換匯,還好飯店經理最後先開房間讓小嬰兒和小孩子能先休息,感謝旅館人員的同理心.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Os banheiros muito pequenos

Os quartos estavam bem limpos, eles nos deram roupas de camas limpas para colocarmos, mas não deram fronhas, acbei isto bem estranho, o banheiro para tomar banho era muito pequeno, não dava para se mexer dentro. Em compensação o hostel é muito bem localizado e de fácil acesso para os principais pontos turísticos de santiago.
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no me quede porque el precio que decia la publicacion no era el que te cobraban al ingreso, muy mal que haya sido asi, ya que llegue a la noche con mi familia, hijos menores y en la ciudad de santiago tuvimos que salir a buscar hotel
Verified

4/10 Poor

andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pulizia assente

Hostal sporco. Lenzuola non pulite. Capelli ovunque. Colazione minimal. Unica nota positiva personale alla reception che pur non trovando prenotazione efettuata con Expedia mi ha lasciato dormire li
Verified

4/10 Poor

Will

Disliked: Cleanliness, property conditions & facilities, room comfort

I could not stay in

I went one day before check in, all information was right but when went the next day to check in the rep said that There was not towel and then I would have to sleep with 6 people instead of having a room with 2 beds. But the rep gave me access to wifi I could get another nice Hotel near by. Guest House Mery the I could not ask for more. (No private rooms available at the time I was there)
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay

Very noisy hostal, closing the door of the rooms make a lot of noise. Shared bathroom was very dirty, including the toilets not always flushing water. The flour of the shower was not clean and renovated in a bad way. The matrass was not clean, so never come back
Verified

6/10 Okay

francisco

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Cosas buenas cosas malas

Por culpa de expedia (segun recepcionista de la mañana) no figuraba nuestra reserva....y nos dieron habitacion pesima. El hostel esta bonito;lindo clima de huespedes. Los baños limpios;buen precio. La atencion de la recepcionista de la mañana fue pesima;cero interes;ni las sabanas nos dio. La de la tarde/noche un amor y atenta.
Verified

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo sucio

Malo sucio sin television sin closet pesimo no lo recomiendo para nada
Verified

10/10 Excellent

Vitor Hugo

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adelson

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Iara Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort