内装
利用可能日を確認

ホテル セント フランシス の口コミ

4 out of 5
ホテル セント フランシス
210 Don Gaspar Ave, Santa Fe, NM

口コミ

8.4

とても良い

評価 10 - 1003 件の口コミ中 525 件が非常に良い" "
評価 8 - 1003 件の口コミ中 273 件が良い" "
評価 6 - 1003 件の口コミ中 112 件が普通" "
評価 4 - 1003 件の口コミ中 58 件が不満" "
評価 2 - 1003 件の口コミ中 35 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Jennie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel staff were wonderful. Perfect location to walk around and shop or eat.
2024 年 5 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 22 日)
We are so happy that you enjoyed our staff and location! We value your support and we hope to see you again soon.

8/10 (良い)

Erin

良かった点 : スタッフとサービス、施設のコンディションと設備
Excellent service
2024 年 5 月に 3 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for your kind review, Erin! We cherish your support.

10/10 (非常に良い)

stephanie、gainesville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved this place , it really felt like stepping into another time period but modern at the same time. Such a great vibe and the staff was amazing ! Very on top of everything ! Thank you so much 😊
2024 年 5 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 20 日)
We are so happy to hear that you love Hotel St. Francis! Thank you so much for your kind words and support. It means the world to us.

10/10 (非常に良い)

barrie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with European vibes. I love this hotel
2024 年 5 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 19 日)
We are elated to hear that you love Hotel St. Francis! We cherish your support and we hope to see you again soon.

6/10 (普通)

Dianne

カップルで旅行
The hotel is in need of some updates. Very old and very pricey. Good location.
2024 年 5 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking the time to share about your stay with us, Dianne. We appreciate your honest feedback and we will share your concerns with our team. We hope you will give us another chance to care for you again in the future.

8/10 (良い)

burcu

2024 年 5 月に 3 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 17 日)
We appreciate your rating! We hope you can return for another enjoyable stay with us soon.

10/10 (非常に良い)

Madison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is beautiful! I would suggest knowing what staying in an old, historical hotel is like before booking. Most of the negative reviews I've seen are in regard to the size and layout of the rooms, but they're about what you'd expect with a hotel built at that time. The staff are wonderful, the valet parking was quick and easy. It's in the absolute perfect part of town to walk around near the plaza, and everything is very comfortable and clean. We will definitely be staying here again!
2024 年 5 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 15 日)
We are ecstatic to hear that you enjoyed your experience with us! Thank you so much for your kind review and understanding. We truly cherish your support and we look forward to caring for you again.

4/10 (不満)

James、Angel Fire

気になった点 : 清潔度、スタッフとサービス、設備とサービス
Very small, Ancient rooms.
2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 12 日)
We are sorry to hear that the rooms were not what you had hoped for, James. We value your honest feedback and we would love another chance to impress you in the future.

8/10 (良い)

Toi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It’s an older hotel and the rooms are small and some things, like the flooring, could be updated (loose floorboards abounded in our tiny room). That said, the room was super clean and well apportioned. It had everything we needed including really great smelling body wash and lotion, shower cap, plenty of towels, a tv and small closet and steamer. The staff texted me early in the day of check in to make sure we had everything we needed and were responsive as we asked questions and looked for recommendations. Great location in the heart of town. Included valet parking as part of the resort fee was a great bonus. We really enjoyed our brief stay and highly recommend to others.
2024 年 5 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for taking the time to share about your stay with us. We are so glad that you enjoyed many aspects of your visit and we truly appreciate your honest feedback on how we can improve. We cherish your support and high recommendation and we hope to care for you again soon.

8/10 (良い)

Joy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We thoroughly enjoyed our stay at the St. Francis! The staff was wonderful and helpful. The coffee in the lobby each morning was a great start to the day. The location was very convenient to all of the shops and restaurants in downtown Santa Fe. I would stay there again!
2024 年 4 月に 7 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for this positive review, Joy! We are so happy to hear that you enjoyed your stay and we would love to care for you again!

10/10 (非常に良い)

Taryn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the front desk team. Valet parking was super easy. Great location, in the heart of Santa Fe.
2024 年 3 月に 3 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 10 日)
We are thrilled to hear that you enjoyed our location, parking, and staff! Thank you so much for your kind review and support.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was amazing and my stay was everything I hoped for !
2024 年 4 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 5 月 3 日)
We cherish your positive review, Anthony! We hope you can return for another five-star stay with us soon!

10/10 (非常に良い)

Ryuji

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 29 日)
We are ecstatic that you enjoyed your visit with us! Thank you for your review and support.

10/10 (非常に良い)

Deborah

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your positive rating, Deborah! We value your support and we hope to care for you again.

6/10 (普通)

Fernando

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, easy access to shops, walking distance to a lot. Room was not super pretty for the price.
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for taking the time to leave us this review. We are glad that you enjoyed our location and cleanliness and we value your honest feedback. We would love another chance to care for you again in the future.

6/10 (普通)

Darla

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 22 日)
We appreciate your rating, Darla. We hope you will visit us again and give us another chance to earn those last two stars from you.

10/10 (非常に良い)

Marlys

Love the location and front porch.
2024 年 4 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 19 日)
We appreciate your kind review and support! We would love to care for you again.

4/10 (不満)

Arthur

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Because the hotel is the oldest in SANTA FE, the room was very small & crowded. only 1 wooden chair to sit on and no desk. The sink was in the room on a small vanity, again no where to put toiletries. The water in the shower took almost 1/2 hr. to get warm. We booked this hotel because it had a restaurant, but discovered it was closed 2 weeks prior. Not a good experience at those prices!!
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to leave us a review, Arthur. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. This feedback will be very helpful in our growth and becoming our very best! We will work with our team to improve and we hope you will give us another shot to impress you in the future!

6/10 (普通)

Nancy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The valet never came. I just parked myself on street. I hope car is safe in morning. No dining options. No ambiance. Staff looks tired and over it. Not a good vibe. Rooms are small. No place to put luggage. Just uncomfortable and small.
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 15 日)
We are sorry to hear that your experience with us was not positive, Nancy. We apologize that we missed the mark in many areas of your stay. We appreciate you bringing these concerns to our attention and we will work with our team to improve.

10/10 (非常に良い)

Laura

Love the staff
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 12 日)
We appreciate your positive review, Laura! We are so happy that you enjoyed our staff during your visit with us. We hope to see you again soon!

2/10 (非常に不満)

Stephen

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 7 日)
We are sad to hear that your experience with us was not the best. We value your honesty and we hope you will give us another shot to impress you in the future.

10/10 (非常に良い)

Patricia

2024 年 3 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 4 月 21 日)
We are ecstatic that you enjoyed your visit with us, Patricia! Thank you for your kind review and support.

6/10 (普通)

Tamir

2024 年 3 月に 5 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for your rating. We would love another chance to care for you again.

10/10 (非常に良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place be to stay
2024 年 3 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 29 日)
We are thrilled that you enjoyed your stay! Thank you for your support.

8/10 (良い)

Sharisse

良かった点 : 清潔度、スタッフとサービス
It was a great location and the furnishings were quaint but the property is definitely dated. Carpet, bathroom tile in the room definitely in need of repair.
2024 年 3 月に 4 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you so much for your review and feedback about your stay. We will share your concerns with our team and we hope you will return soon.

6/10 (普通)

L. Blaine

2024 年 3 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 27 日)
We appreciate your honest rating. We hope you will stay with us again and give us another chance to earn those last two stars from you.

8/10 (良い)

Lois

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a hard time sleeping because of all of the noise outside…. Trucks, cars, garbage trucks… so noisy!
2024 年 3 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 27 日)
We are very sorry to hear about the noise disturbance you experienced with us. We apologize for the inconvenience this caused and we wish you had a more restful night with us. We value your honest feedback and we would love another chance to care for you again in the future.

10/10 (非常に良い)

Marcela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Staff was amazing
2024 年 3 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for your kind words about our staff! We cherish your support.

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lobby, bar, location
2024 年 3 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 17 日)
We appreciate your review and support, Paul! We hope you can return soon.

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect
2024 年 2 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 12 日)
We are thrilled to hear that everything was perfect during your stay with us! We cherish your support and we would love to care for you again.

8/10 (良い)

Abel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful, clean and aesthetically pleasing. Staff was courteous. Downside was the slamming of doors early hours of the morning from housekeeping while they were cleaning other rooms and the blowing of leaves this made it difficult to sleep or for a quiet escape. Queen size beds for traveling families would be a nice addition to the spacious double room. Overall good experience.
2024 年 3 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to share about your experience with us, Abel. We are delighted to hear that you enjoyed your stay and we appreciate your honest feedback on how we can improve. We would love another chance to care for you again in the future.

10/10 (非常に良い)

Susan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was gorgeous
2024 年 2 月に 3 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 8 日)
We cherish your review and support, Susan! We hope to see you again soon.

8/10 (良い)

Erik、Centennial

2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your rating, Erik. We appreciate your support.

8/10 (良い)

Ariacna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was valet parking only and it was convenient for the downtown parking situation
2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your positive review! We value your support.

10/10 (非常に良い)

Jill、Columbus

家族旅行
The Hotel St Francis is located in the heart of Santa Fe. It’s an easy walk to galleries, restaurants and shops. The staff are all friendly and helpful. I highly recommend this hotel.
2024 年 2 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your kind words about our hotel and staff, Jill! We cherish your support and high recommendation.

10/10 (非常に良い)

Carolyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a good stay at St. Francis! Older property, but always clean and always doing improvements. Love having Secreto and Gruet conveniently located.
2024 年 2 月に 3 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 27 日)
We are elated to hear that you always enjoy your stays with us, Carolyn! We appreciate your support and understanding and we would love to care for you again soon.

10/10 (非常に良い)

Adam

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 18 日)
We are elated that your experience was ten out of ten, Adam! We are so grateful for your support and we would love to care for you again.

10/10 (非常に良い)

Raymond、Littleton

2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 3 月 20 日)
We are elated that your experience was five-star! We value your support and we would love to care for you again.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great location, beautiful lobby, friendly and helpful staff. Just a tiny tiny room. I love historic places and know tiny rooms are just a part of choosing historic places but this one was next level small. The bed and linens were comfortable though.
2024 年 2 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for sharing about your experience with us. We are thrilled to hear that you enjoyed our location, lobby, and staff and we appreciate your honest feedback. We hope to care for you again in the future.

10/10 (非常に良い)

Kaye

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The St. Francis Hotel has a distinctive simplicity and charm linked to its past as a monastery. Its location is quiet but an easy walk to restaurants, shops, an excellent independent bookstore, art galleries, historic sites, and government buildings. It houses a very good restaurant and bar. The St. Francis staff are unfailingly helpful, patient and well trained.
2024 年 2 月に 5 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 7 日)
Your glowing review has made our day, Kaye! Thank you so much for your kind words about our hotel and staff. We cherish your support and we hope to care for you again soon.

8/10 (良い)

jeff、CARLSBAD

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is beautiful historic property located just a block off of Santa Fe Plaza. The art displayed, along with the antique furniture pieces throughout are interesting. The staff are very accommodating and friendly. My only issue with the hotel is that they charge a $30/day “resort fee”, despite not having a pool, gym, or other typical “resort” amenities. They offer access to these amenities in their nearby sister properties.

6/10 (普通)

Regina

出張
良かった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 2 月 3 日)
We appreciate you taking the time to leave us this review, Regina. We would love another chance to care for you again and impress you with our care and accommodations.

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 29 日)
We are so glad that your experience with us was ten out of ten, Cindy! We appreciate your support and we would love to care for you again.

10/10 (非常に良い)

Kathryn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you so much for your positive rating, Kathryn! We value your support.

10/10 (非常に良い)

Molly

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 29 日)
We appreciate your review, Molly! We hope you can return for another enjoyable stay with us soon.

10/10 (非常に良い)

Danielle

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel with close proximity to the Plaza. Comfortable rooms. Very quiet and enjoyable setting.
2024 年 1 月に 2 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 29 日)
We are thrilled that you enjoyed your stay with us, Danielle! We cherish your support and we hope to see you again soon.

10/10 (非常に良い)

Guillermo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent and peaceful!
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you so much for your kind words! Your support is greatly appreciated.

8/10 (良い)

Randy、Monclair

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The bedroom and bathroom were very small, the lighting in the bathroom was very dim and especially for administering makeup.There was no breakfast offered for the price and it required a trip off the property to get breakfast. Our wine tasting, adjacent to the lobby, at the Gruet Winery was exceptional. Overall the hotel possessed a lot of charm.
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 27 日)
We appreciate you taking the time to share about your experience with us, Randy! We value your kindness and honest feedback and we hope to care for you again in the future.

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
너무 오래되고 좁은 방..
2024 年 1 月に 4 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 23 日)
We are sorry to hear that your experience with us was not the best. We value your honest feedback and we hope you will give us another opportunity to care for you again.

10/10 (非常に良い)

Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff and valet for parking were friendly and helpful.
2024 年 1 月に 1 泊滞在
Kelsey H- Social Media Coordinatorからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for your kind words about our staff, Marie! We truly appreciate your support and we would love to care for you again.