6/10 (普通)
宿泊されたお客様
グループ旅行
2023 年 8 月 16 日
良かった点 : 客室の快適度
Ok
I love the concept and decor of the hotel and its pool area but just really disappointed with the scruffy room, plugs hanging off, dirty/mouldy grout on shower, grubby walls, broken toiletries so you couldn’t use, only allowed one key between 2 people, no kettle or instructions for reception etc. I know we didn’t have poolside room so wasn’t expecting anything amazing but the view of was awful, the back of their hotel is dirt and wasteland with rubbish, old tvs and broken mopeds chucked on it so don’t expect any nice balcony pics. Service for food and drink was poor and slow with inattentive staff who you had to almost chase around to get service. Had to ask waiter for a glass, ice and a straw for our water by the pool which I thought would’ve been standard especially in 30+ degree heat. They were more concerned with chatting to each other. Reception were nice and helpful though. Bed was comfy and the lift is cool.
宿泊されたお客様
2023 年 8 月に 1 泊滞在