テラス / パティオ
利用可能日を確認

ザ ベル ホテルの口コミ

3 out of 5
ザ ベル ホテル
The Quay, Sandwich, England

口コミ

8.8

非常に良い

評価 10 - 488 件の口コミ中 251 件が非常に良い" "
評価 8 - 488 件の口コミ中 166 件が良い" "
評価 6 - 488 件の口コミ中 52 件が普通" "
評価 4 - 488 件の口コミ中 12 件が不満" "
評価 2 - 488 件の口コミ中 7 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 2 泊滞在
The Bell Hotelからの返信 (投稿日 : 2019 年 7 月 15 日)
Thank You

8/10 (良い)

Marie

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在

8/10 (良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Reception accomplished without problems, very welcoming. Room was clean and very welcoming. Enjoyable views from our room. Definitely would book again.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Sophia

2024 年 4 月に 1 泊滞在

6/10 (普通)

David

出張
良かった点 : 清潔度
Elements of the Hotel were looking a little tired, the stairways looked worn and in need of attention. No lifts so 3 flights of stairs, some of the stairways being quite narrow. Staff were friendly, unfortunately the chef did not turn up for breakfast.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Graham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
lovely
2024 年 2 月に 2 泊滞在

8/10 (良い)

Maximilian

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff excellent Breakfast delicious Good value for money Only negatives - seal on glass shower panel needs replacing. Woken by the noise of pigeons Window frosted so no view.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Julian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love staying at The Bell. Staff are very friendly. Food is really good, wonderful breakfast with awesome choices included. Room was very well appointed with superb view of the river.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Francis

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lance R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

George

2024 年 1 月に 1 泊滞在

8/10 (良い)

Tina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gorgeous entrance and reception Warm welcome Great value Good breakfast Would stay again
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Harry

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Audrey

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceeded expectations. Will stay again. We travelled with 3 small children and stayed in a family room. The room was clean, spacious and comfortable. Perfect for our family. Parking was only £1.50 and breakfast was included. Breakfast quality was excellent. Not a greasy spoon, no. This was a lovely, quality breakfast offering with something for everyone. Will absolutely stay again. Great value for money.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Simon

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was fantastic
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is our second time of staying and love the hotel. Staff are amazing and breakfast is yummy. 10/10 we will be back again next year.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Patricia

2023 年 9 月に 2 泊滞在

6/10 (普通)

Charles

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A very clean hotel, in a great location with an extremely friendly team of staff.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Lee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
Enjoyed our stay, lovely atmosphere in the evening, staff were friendly and helpful. We will definitely return
2023 年 9 月に 3 泊滞在

6/10 (普通)

Nigel

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
This property was adequate for our two-night stay. We have sadly marked average-to--good as there was room for improvement. Reception staff were friendly and helpful but some members of the breakfast dining staff let the hotel down. Unfortunately, they did not pay attention to detail ie; replenish cold buffet items and crockery as a matter of form. We had to ask. We were asked if we had a comfortable stay on checking out. We did. However, not wanting to be people who make a fuss, once back home it was confirmed that we had been downgraded to a standard double room instead of the Superior double room we had paid for. The "river view" was more of a "road view". The river cannot be seen as the room is on the ground floor. Room 2 is not a Superior Room with a River view. It is a double room without the view. We were clearly mis-sold this room by the hotel. We did not receive the room we had booked. Looking at previous comments it appears this has happened before. We can only assume that the superior double room with river view was allocated to other guests. We note the hotel does not respond to any comments. All I can say is question which room you have been allocated, especially if you have paid for an upgrade. We are disappointed, but we have learnt a lesson. Next time we will address issues straight away.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Patrick

2023 年 8 月に 1 泊滞在

6/10 (普通)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great food but wouldn't stay there again
The food and the service is 5 star! But unfortunately, there was no lift to the rooms and I had a 35 kg bag I had to carry up the stairs. Good job I can carry it! Internet kept dropping out every 5 minutes and also yielded a poor wifi signal all over the hotel. Poor 3G signal too. No parking, and no unloading area. You have to park on double yellow lines. Rooms are clean but you can hear your neighbours moving around upstairs at 05:00 when they wake. I also had a room with the alley view, so I could hear the bins being dragged along the cobbles at 05:30 every morning. For a business trip, it's not ideal.
2023 年 8 月に 6 泊滞在

10/10 (非常に良い)

Debra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely central location, great rooms, convenient to walk anywhere, Lovely Breakfast, very welcoming
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Virgie D

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Stacey

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Daniel

気になった点 : 設備とサービス
The room was tired and dated , the facilities were out of date. The shower was full of mould and dribbled out a stream of lukewarm water. The hot tap rotated on the sink and was difficult to use. The bed was not of the quality I would expect in a room priced at £195 Better room planning by the hotel would be advisable as lovely as it was I wasn’t part of the celebration happening downstairs but that didn’t matter as I could hear it as if they were playing in my room. Maybe the guests for that celebration would have liked to be closer to it. The TV refused to work during my stay and there was no one to answer my call to the front desk I would have taken the time to discuss this with the staff on departure however again there was no one present. I try and support individual enterprises wherever possible however this time I wished I had booked into a purple palace, at least you know what to expect. I travel extensively for business all over the world and have stayed in many hotels over the years , this one I will not be staying in again!
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Ian

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jacqueline

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Anne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little hotel
Nice hotel, great location on the water of lovely little town of Sandwich, nice chilled outdoor terrace and breakfast was really good and staff were very nice.
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Reina

良かった点 : 清潔度、スタッフとサービス
2023 年 5 月に 2 泊滞在

8/10 (良い)

Tim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location and nice town. Able to park right in front. Breakfast and dinner were solid and convenient. Perfect place to stay when playing golf in this area.
2023 年 5 月に 1 泊滞在

4/10 (不満)

julien

2023 年 4 月に 1 泊滞在

6/10 (普通)

Dinorah

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
dissappointed wth menu it was like pub menu. Dirty tissue under bed when we arrived had to change room. Staff excellent very helpful
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A second great stay.
This is our second stay here, and once again everything was great. From the warm friendly greeting at reception, the clean, large, warm room to the friendly bar staff. We didn’t eat dinner here this time, but the food looked just as great as the last time we stayed. The Full English Breakfast was good and again delivered by friendly staff. Well done Team - Keep up the great work.
2023 年 2 月に 1 泊滞在
The Bell Hotelからの返信 (投稿日 : 2023 年 3 月 14 日)
We are pleased that you had an enjoyable second stay with us and thank you for your feedback. We look forward to welcoming you again in the future. Best wishes from al the staff at The Bell Hotel.

10/10 (非常に良い)

Alexandre

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Très bel hotel pour venir se reposer et profiter d'une excellente cuisine, après les belles promenades autour de Sandwich. Personnel très accueillant.
2023 年 2 月に 2 泊滞在
The Bell Hotelからの返信 (投稿日 : 2023 年 3 月 14 日)
We are pleased that you enjoyed your stay with us and look forward to welcoming you again in the future. Best wished The Bell Hotel.

10/10 (非常に良い)

Martin、Hemel Hempstead

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I stayed at the Bell Hotel for a short break, and I'd find it impossible to fault. The hotel is spotlessly clean, well run and in a perfect location from which to explore the town and the surrounding area. The service we received was simply outstanding and the food excellent. Thank you!

10/10 (非常に良い)

Julie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在

8/10 (良い)

Andrew

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Cheuk Pun

2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Terri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay at Bell Hotel
Stayed for a wedding held in the hotel, everything from check in to check out was great. Housekeeping got my room ready so I could check in early for 2.30 wedding. The food was fantastic, the staff friendly and very helpful with a special thanks to the gentleman who allowed us to stay in the bar relaxing and chatting until the early hours. (Sorry I forgot your name, I was a little tired) I would definitely stay here again.
2022 年 10 月に 1 泊滞在

4/10 (不満)

Lauren

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2022 年 10 月に 1 泊滞在

8/10 (良い)

CATHERINE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel.
Very nice hotel. Well decorated. I was in a family room up two floors. There didnt appear to be any lift. Breakfast was nice but slow. Wet poached eggs put straight onto toast which made the toast very soggy. Had to order more toast. Friendly staff. Comfy bed. Bathroom could do with updating. Old lovely building.
2022 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel! Great location and the staff were always attentive and helpful
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Can't fault it!
Lovely hotel. Great location.
2022 年 9 月に 1 泊滞在

8/10 (良い)

ian

良かった点 : 清潔度、スタッフとサービス、客室の快適度
One night in sandwich
Extremely helpful staff at reception. Nice location situated centrally in the town close to all amenities. Get there early if you can if you want one of the four parking places at the hotel. If you plan on booking a taxi for further movement, book it early or you are walking! A little over priced, but you are paying for the location i suppose.
2022 年 8 月に 1 泊滞在
The Bell Hotelからの返信 (投稿日 : 2022 年 9 月 1 日)
Thank you for your feedback

8/10 (良い)

P

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good value and lovely town to explore
2022 年 7 月に 2 泊滞在
The Bell Hotelからの返信 (投稿日 : 2022 年 9 月 1 日)
Thank you for your feedback