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"Room was clean but needs to be refreshed/updated. Room was noisy. Could hear running water sound much of the night."

"Very comforting stay"

"Great check-in service and checkout. I was able to keep my luggage there and the shuttle service is a great feature for this stay."

"We stayed in the updated family suite with tatami beds. It had a peaceful feel and ambiance. We slept well on the mats. The customer service was excellent. They took care of us immediately when we stepped out of the elevator, sending our luggage onto the airport shuttle and informing us of the correct terminal for our airline. The airport shuttle bus was a wonderful service that was provided at no additional cost. The 24 hour store on site was very convenient to pick up everything we needed during the night and before leaving each day."

"The staff is very nice and helpful, nice breakfast."

"Staffs were really nice. Wife go to hotel with twin kids and luggage. Shuttle bus from airport to hotel staff helped her well to settle into room as I was arriving late night. Highly recommended. Room was big with airport view in high floor."

"I enjoyed staying at this hotel very much! We definitely will be back !"

"Great stay for the price."

"Great onsen you can access. Convenience store in the hotel, shuttle, clean room"