2/10 (非常に不満)
Thomas
2025 年 8 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The pictures of this property on your site and the actual place are not even close to being the same. When you read this and reach and I will be pleased to send you actual picture of this hotel. There was actually a homeless person sleeping on the back porch, in an area that was supposed to be a bar area, as shown in your pictures. The front of the building is in terrible condition, though your pictures show it to be very nice. The bathroom shower floor was painted, with paint peeling. The bathroom room door would not stay shut. The front counter is not anything like the pictures that you show. You show an actual different name of the hotel in your pictures of the lobby on your website, so something is definitely wrong here. There was rarely a staff member available, other than the one-eyed cat who occupied the lobby. I had to leave a note at the desk to get clean towels - and hand towels and washcloths were not even available at all. The door to the balcony had gaps in it and you could see through parts of it. The list goes on and on. You need to get updated information, and I suggest that you remove them from your site. I also expect to be compensated in some way for this complete distortion of reality. This place is horrid!! This kind of deception, if allowed, does nothing but tarnish you reputation as a company. I expect a response soon to corrected for rectification. You have my contact info.
Thomas
2025 年 8 月に 4 泊滞在
