Dear Valued Guest, Thank you so much for staying with us! I'm glad that you enjoyed your room and we're happy to have had the chance to serve you. Come see us again and stay longer! We'll be here!

Dear Valued Guest, Thanks for leaving us a great review of your stay! We work to please our guests and we're glad you chose to stay with us! Sincerely,

Dear Valued Guest, Thanks for leaving us a great review of your stay! We work to please our guests and we're glad you chose to stay with us! Sincerely,

Dear Terrie, We're very pleased to hear that your check in was smooth and quick. Thank you so much for staying with us and we look forward to having you with us again soon!Sincerely,

Dear Valued Guest, Thank you for taking the time to leave us your thoughts. We appreciate your feedback and you'll be pleased to know that we're working very hard to address all of these issues and elevate the overall guest experience. We look forward to having you back again to see how we've improved.

Dear Valued Guest, Thank you so much for staying with us and leaving a great review! We're so glad that you enjoyed your stay and we look forward to seeing you again soon!Sincerely,

Dear Valued Guest, We appreciate your amazing feedback and we're glad to have had the chance to serve you. Thanks for the kind words and great review. Come see us again!

Dear Valued Guest, We appreciate your amazing feedback and we're glad to have had the chance to serve you. Thanks for the kind words and great review. Come see us again!

Dear Valued Guest, Thank you for staying with us and leaving a quick review. Your feedback is very important to us and we'd love to hear from you and learn what we can do to improve your experience next time around of you choose to come see us again. Feel free to reach out to me directly so that I can address any concerns.

Dear Valued Guest, Thank you so much for staying with us and leaving a great review! We look forward to having you with us again soon!

Dear Valued Guest, Thank you so much for choosing to stay with you during you celebration of life. We apologize for the sofa bed. We're ordering new mattresses for that and working to address all other areas of improvement as well. We appreciate your feedback and hope that you'll come see us again soon. Sincerely,

Dar Valued Guest, Thank you for taking a moment to leave us a review. We apologies for running low on a few items during your stay. We have taken action to remedy this issue for future moments to ensure that the overall guest experience is kept at the highest level. Please come see us so that we can show you where we have improved.

Dear Valued Guest, Thanks for taking a moment to leave us a review of your stay. We appreciate you staying with us and we want you to know that we're working hard to improve in all areas and have already started replacing sofa bed mattress and changing up breakfast as well. We hope to have you back with us again in the future to see how we've improved!Warm Regards,

Dear Valued Guest, Thank you for staying with us and for leaving us a review of your experience. We're sorry to hear about the lack of comfort you experienced on the mattresses. If we get a chance to have you with us again, please let us know if you prefer softer or stiffer and we'll work hard to accommodate you. Thanks again and we look forward to seeing you soon!

Dear Valued Guest, Thank you for leaving your feedback from your recent stay. We're glad to hear that you enjoyed yourself and we apologize for the room being humid. We're inspecting rooms and checking AC units to make sure we can make the overall guest experience even better.

Dear Valued Guest, We apologize for any inconvenience that may have caused you. It sounds like your reservation came through when our hotel was already sold out. It's not your fault and we're sorry about the technical issue.

Dear Valued Guest, Thank you for staying with us! Sorry about the room switches and the mattress. You'll be pleased to know that we've ordered more mattresses and have taken action on improving the overall guest experience. We hope to have you with us again the future.

Dear Dear Valued Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the rest of the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Sean GardnerGeneral Managersean.gardner@highgateselectservice.com

Dear Valued Guest, We're sorry about the noise during your stay. I'm glad that you notified us and I wish that we were able to delivery a better experience for you this time around. I'm sharing this with our team to improve while we address all areas of improvement.

Dear Valued Guest, Thank you for taking a moment to leave us a great review! More importantly, thank you for staying w/ us! We look forward to having you w/ us again in the future!Warm Regards,

Dear Amazing Guest! We're very excited to hear that! Thank you for staying w/ us and thank you for leaving us suck a great review! We look forward to your next visit to the area!

Dear Valued Guest, Please confirm which one of your reservation was a duplicate so that we can research the issue and ensure everything is handled appropriately. Thank you.

Dear Valued Guest, Thank you for staying with us and leaving a review. WE hope to have you with us again in the future.

Dear Valued Guest, We thank you for staying with us and leaving a us a great review! We hope to have you with us again soon!

Dear Valued Guest, Thank you for leaving us a 5 star review! We're glad you enjoyed your stay and we look forward to your next arrival!

Dear Valued Guest,Thank you for taking the time to leave us a review of your stay. I'm sorry that we did not deliver. I'm sharing your story with the rest of our team so that we can work hard to improve in all areas.

Dear Valued Guest, Thank you so much for choosing to stay with us! We're so glad you enjoyed your time here and we look forward to your next visit! We hope that you're recovery is fast and painless.

Dear Amazing Guest!Thank you for taking a moment to leave us a great review! We're proud to know that you enjoyed your stay and we look forward to having you back soon!

Dear Valued Guest, Thank you for choosing to stay with us and thank you for taking the time to leave us a score. Your feedback is very important to us and we hope to have another chance to serve you in the future.

Dear Valued Guest, Thank you for staying w/ us! WE appreciate your feedback and value your business. Come see us again soon!

Dear Valued Guest, Thank you for staying with us and thank you for taking a quick moment to score us. We're sorry that we didn't meet expectations. Hopefully we can earn your business back and show you where we have improved.

Dear Valued, Thank you for choosing to stay w/ us and we appreciate your business. We're sorry that we did not deliver up to expectations. I promise that we will work hard to improve all areas of concern.

Dear Valued Guest, We're sorry about the stain on the sofa bed. We are ordering new mattress to address the issue and we hope to have you back with us again in the future.

Dear Valued Guest, Thank you so much for leaving us a great review of your stay! We appreciate you being a loyal guest and I look forward to having you with us again in the near future!Best Regards,

Dear Valued Guest, Thank you for staying with us and leaving a great review! We look forward to seeing you again!

Dear Valued Guest, Thank you for staying with us and leaving a review. We're glad that you stayed with us and we're sorry we didn't deliver up the expectations you deserve. We hope to have another chance soon.

Dear Values Guest, We apologize for your recent experience during your stay. It's never our goal to turn away our guests and put you in an uncomfortable situation. We ;re so very sorry that we let you down and I assure you that we will share this as a training opportunity to improve our processes throughout our hotel. We hope that we can have you with us again in the future.

Dear Valued Guest, Thank you for choosing to stay with us and for taking a moment to leave a great review! We value your business and look forward to your next visit to the area!

Dear Valued Guest, Thank you for taking the time top leave us information about your stay. We're sorry about missing the details that matter. We're hoping to get another chance during your next visit to the area.

Dear Valued Guest, Thank you for reviewing us! We work hard to please our guests and we're glad you enjoyed your stay!

Dear Valued Guest, Thank you so much for staying with us and for leaving a great review of your Stay! We work hard to please our guests and we look forward to having you with us again soon!

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to leave us a review of your stay. It sounds to me that there's more that could've been done to elevate your experience and it appears that we missed it during your stay. I deeply apologize while we're re-training staff and recruiting more people to deliver the service that our guests deserve. I Hope that you'll come see us again in the future to see how we've improved.

Dear Valued Guest,I'm terribly sorry to hear about your recent stay. I'll be sharing your review w/ the team to address all of these concerns. Thank you for letting us know and I hope we can earn your business back in the future.

Dear Valued Guest, Thank you so much for staying with us and for leaving us a great review! We're so glad to know that you enjoyed your stay and I'm very happy you were comfortable. We look forward to your next visit!

Dear Amazing Guest! Thank you for leaving us a great review and for staying with us! We appreciate your feedback and look forward to having you w/ us again soon!

Dear Valued Guest, Thank you so much for staying with us and for leaving us a great review! We're proud to know that you had a great stay and we were able to serve you. We look forward to your next visit to the area!Warm Regards, Sean - General Manager

Dear Valued, We thank you for staying with us and taking a moment to leave us a review of your stay! I'm pleased to know that you had a great experience and I'm looking forward to having you with us again soon!

Dear Valued Guest, Thank you for taking the time to review us! We're glad to see that you enjoyed your stay and we look forward to having you here again soon!

Dear Valued Guest, Thank you for taking the time to review us! We're glad to see that you enjoyed your stay and we look forward to having you here again soon!

Dear Valued Guest, We're terribly sorry to hear about your experience while staying with us. It's never our goal to allow circumstances like this to occur and we want you to know that we're taking steps to prevent this from happening again. Thanks for letting us know.