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モーテル 6 ベルモント カリフォルニア - レッドウッド シティの口コミ

2 out of 5

口コミ

7.6

良い

評価 10 - 1009 件の口コミ中 453 件が非常に良い" "
評価 8 - 1009 件の口コミ中 203 件が良い" "
評価 6 - 1009 件の口コミ中 123 件が普通" "
評価 4 - 1009 件の口コミ中 88 件が不満" "
評価 2 - 1009 件の口コミ中 142 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

6.6/10

設備とサービス

7.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

TETSUYA

2023 年 7 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
2023 年 7 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear Guest,We appreciate the 6-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 (良い)

Tetsuro

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 3 月 24 日)
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 (良い)

yagi

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 3 泊滞在

2/10 (非常に不満)

Matias

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cigarette Smell everywhere
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Rest assured, your concern will be noted and inspected by our housekeeping team for prompt action. We would value another chance to impress you and we wish you pleasant travels.

8/10 (良い)

Carolina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Carolina,We can't thank you enough for your four-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 (非常に良い)

Carita、Chowchilla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for being so supportive!

10/10 (非常に良い)

Miguel

家族旅行
What I like was the easy check in and they meet my requirements and request for the room. And what I didn’t like was that the wall had to much moisture in it and under need the ac furnace had black mold which is no good. The main door dint had a weather strip on it you could see the light from outside.
2024 年 5 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,Thank you for your time and valuable feedback. Happy to know that you found our check-in easy. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. Our Team always ensures that we keep delighting you with our facilities and services. Wish you a pleasant stay in future as well.

10/10 (非常に良い)

Loisi、East Palo Alto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,Thank you for taking the time to complete our guest survey regarding your stay. We are so happy to see this 5 out of 5-star rating. We assure you the best of our services at all times.

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay for a great price.
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Paul,Grateful to know that we fit in your budget and your stay was great. Receiving an awesome 5-star rating and review is a real victory for our hotel. We are infinitely glad if you will choose us again and our team is waiting to welcome you back soon!

10/10 (非常に良い)

Todd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No microwave or working refrigerator
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,Thank you so much for giving us the privilege to host your stay. We are glad to see this 5 out of 5-star rating. However, please check your booking details as you had booked a room type which doesn't have a microwave and working refrigerator. If you want further details on this please call up the property. We would love to see you again in the future.

2/10 (非常に不満)

Sergio

出張
気になった点 : 設備とサービス
Bad conditions all the property
2024 年 5 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Sergio,Thank you for your stay. We regret the inconvenience faced by you and never want our customers to have a bad experience. Please share your disappointments in detail so that we can escalate them to our management for improvements. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 (普通)

Teresa

出張
良かった点 : 清潔度、スタッフとサービス
There was mold on the walls. Toilet seat anchors were broken. Two lights did not work. Paint chipped. Desk also had chipping. Sheets need to be replaced very rough with pills. Also did not like the layout of property. Would I stay there again no. Would I recommend no.
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Teresa,Thank you for sharing your feedback about your stay with us! We regret your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 (非常に不満)

Clayton

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Clayton,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 (普通)

Sunil

出張
気になった点 : スタッフとサービス
Given that there are no restaurants or coffee shops close by, it would be helpful to serve coffee starting at 5:00 AM. Front desk was rude when that request was made, saying that coffee will only be available starting at 6:00 AM.
2024 年 5 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Sunil,We regret the inconvenience faced by you regarding coffee. We will forward your concerns to our team for improvement. Our Team hopes to have the chance to serve you again on your next visit.

6/10 (普通)

TAFADZWA

良かった点 : スタッフとサービス
very convenient when on the go while on a budget
2024 年 5 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,It is good to know that we fit into your budget. It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

Na

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean but dark
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 (非常に良い)

Christian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comada y muy amable el personal
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Christian,We are incredibly grateful you took the time to leave us this comment and liked our food and friendly staff. Our company values prioritise customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

8/10 (良い)

Sharon K

出張
良かった点 : スタッフとサービス
Right off the fwy, pleasant staff. room okay for thie low price, not great but acceptable to sleep in and then move on
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Sharon,Thank you for choosing us for your recent stay. We are glad to see your rating. Every day, we strive to maintain our hotel clean and pleasant more than what our guests expect from us. If you have any further suggestions, then please get in touch with us. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean rooms, comfy beds.
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Heidi,Many thanks for the review with the positive comments and ratings. We are glad that you were pleased with the clean rooms and comfortable beds. We are also so pleased if you would return to stay with us again. Wish you a pleasant stay in the future as well.

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Peter,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 (非常に良い)

Josue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was a nice trip
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star rating! We hope to hear more from you on your next visit.

10/10 (非常に良い)

Wenbin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 (普通)

jorge

It was ok
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, nice people, a little dated, but a great value. Would stay there again. Restaurant next door.
2024 年 5 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Paul,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 (非常に良い)

Tony

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was great value away from the city noise yet close to the city to explore
2024 年 5 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Tony,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. Our team assures you the best of our services at all times.

4/10 (不満)

Sylvain

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This is as barebone as it gets... And it's old. Don't be fooled by the color... This place need a full update. Plus 3 days out of 4 could not get hot water to shower properly. No fridge, no coffee maker. Nothing besides a bed an old TV and 3 days without them doing the room. I will not stay there again. Staff were friendly and courteous l, but that doesn't equal a good start.
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,Grateful to hear that our guest honoured our staff with praiseworthy words. However, We regret the inconvenience faced by you regarding these issues and assure you that we will surely forward your valuable feedback to our team for investigation. We promise you the best of our services at all times.

6/10 (普通)

Dorotea

家族旅行
気になった点 : スタッフとサービス
Its clean but the customer service is awful. They absolutely need training
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Guest,Thank you for choosing us for your recent stay. We regret the inconvenience faced by you during your stay. Kindly let me know about your disappointments in more detail to serve you better in the future.

2/10 (非常に不満)

Will

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place was dirty disgusting
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 (非常に不満)

Antoinette

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dirty can tell that this is a very ghetto motel
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and we hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 (良い)

Yu lian

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well enough
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 (良い)

Fernando、Sacramento

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good for the money and good staff.
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 16 日)
Hi Fernando,We are glad to know that our price and staff met your expectations and thank you for this lovely 4-star rating. We promise to be consistent with the amazing work and hope you will be our frequent visitor.

2/10 (非常に不満)

Goke

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Broken elevator. Broken kitchen wall socket. Unable to use microwave. I called the front desk, i was promised issues will be fixed the following day. It never happen.
2024 年 5 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 (非常に良い)

Manohar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 (良い)

Loisi、East Palo Alto

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 22 日)
Hi David,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 (非常に良い)

Rosalio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 (非常に良い)

Ryan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a motel 6 that had all the amenities that I needed for 2 days
2024 年 5 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 (普通)

Barinder

家族旅行
良かった点 : 清潔度、スタッフとサービス
👍
2024 年 2 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Nicolas

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Mold in bathroom a210. Floor smelled like cigarette.
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Nicolas,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 (良い)

Nestor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 (非常に良い)

Hulita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and easy stay.
2024 年 5 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Hulita, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 (非常に良い)

Matthew、San Francisco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very polite staff. No problems encountered whatsoever.
2024 年 4 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We're overjoyed to receive your glowing 5-star review! It's fantastic to learn that the politeness of our staff added to your enjoyable stay, and we're thrilled that you experienced no issues during your time with us. Thank you for taking the time to share your positive experience, and we eagerly anticipate the opportunity to welcome you back for another outstanding stay in the future!

2/10 (非常に不満)

Francisco

2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 (非常に良い)

Susan、Canton

Quite a nice Motel 6
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 (良い)

Mark

Convenient
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,Appreciate your 4-star rating! We're pleased to hear that you found our location convenient for your needs. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 (非常に良い)

Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy bueno
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 (良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall my stay was pleasant. Clean n comfortable room and plenty of parking lots. Staff was helpful n courteous. The only minus is that housekeeping is only once every 3 days. However I was able to get fresh set of towels from 24-hour reception.
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate your 4-star rating! It brings us joy to know that you had a pleasant overall stay and found our rooms clean, comfortable, and with ample parking. Your appreciation for our helpful and courteous staff is warmly received. We acknowledge your feedback about housekeeping frequency and will certainly use it to enhance our services. It's reassuring to hear that our 24-hour reception promptly provided you with fresh towels. We eagerly anticipate the opportunity to host you again for another enjoyable stay in the near future!

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms were good aside from something haunting happening in the night.
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. To address your concerns more effectively, we kindly request that you provide us with further details about what specifically disappointed you to address the problem and prevent any future occurrences. Our Team is looking forward to serving you again on your future travels.