4/10 (不満)
Debra M.、Flagstaff, Az
2025 年 11 月 12 日
Definite night noise issues with a fight and people doing drugs in a parking lot just outside the bedroom windows late at night. The person above us was very noisy with HEAVY walking (maybe heels!)around until all hours. Yes, this is an older building, but some carpets above might help this issue! Ear plugs you left on the table, white noise and even a pillow over our ears did not work.We could not sleep well at all. The floors were not clean and were sticky...our feet were black after walking on them. Dishwasher was out of order.The rest of the place seemed clean and in working order. Communication from the host was not great and confusing between using different virtual hosts and the management company. The management offered to move us the last night to the street side. We said no(Noisy street!) and just went to a hotel after 3 nights of sleep issues which impacted our trip. No refund was offered to us at all. Also we were supposed to be 3 people and let them know ahead that our son's flight Friday was cancelled (GOVT shutdown!) so we were down to 2 people . No one responded about this since we paid an extra person fee. I had asked about the coffeemaker and never received a response as well. We would not stay here again or recommend it . The parking pass was nice to have and the beds were comfortable. Overall disappointing.
Debra M.
2025 年 11 月に 4 泊滞在