The property is outdated. Mattress is so hard. Service desk doesn’t see you and even though I was in line, they have been addressing everyone (most males) that come to ask something outside any line. Plus, my check out was completed after 3:00 PM, since they had a system problem. At the pool, it took forever for the waiters to take our order (around 1 hour), plus more two hours to have our order. It used to be a great place to stay, but it’s not anymore.
Marianne
2024 年 3 月に 1 泊滞在
4/10 (不満)
Daniel
2024 年 2 月 14 日
気になった点 : 施設のコンディションと設備
Hotel muito antigo.
Hotel muito antigo. A área externa, jardins e piscinas são bem cuidados e tem um aspecto menos antigo. O quarto parou no tempo. A decoração é horrível, os lençóis são muito finos. As portas dos armários fazem barulho. O teto do banheiro parece improvisado. As ferragens (torneiras e chuveiro) velhos, a porta do banheiro era remendada. Café da manhã razoável e local bom (conseguimos fazer as refeições com conforto e sem brigar por uma mesa). Atendimento na área da piscina muito demorado - poucos garçons para muita gente. Gostamos da garçonete Jaciara, que nos atendeu no café da manhã: ela foi rápida e simpática.
Daniel
2024 年 2 月に 4 泊滞在
4/10 (不満)
Ricardo
2024 年 2 月 13 日
Ricardo
2024 年 1 月に 1 泊滞在
8/10 (良い)
Susana
家族旅行, グループ旅行
2024 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Susana
2024 年 2 月に 5 泊滞在
8/10 (良い)
ALBERTO
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aniversário de casamento 34
Atendimento muito agradável, café da manhã muito bom com muitas variedades, recebemos um upgrade para o Catassuba Suítes, cujo quarto é amplo e confortável. Estrutura de praia (cadeira, sombrinhas, espreguiçadeiras, toalhas) tudo bem cuidadas ou novas. Garçons gentis por toda estrutura do hotel. Já reservei novamente para o mês de julho.
ALBERTO
2024 年 2 月に 5 泊滞在
6/10 (普通)
Magnus
家族旅行
2024 年 2 月 7 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Det kunde varit bra
Det kunde vara ett riktigt bra ställe. Läget vid stranden är bra och anläggningen ser fin ut på avstånd. Men den är i dåligt skick. Vår luftkonditionering fungerade tidvis. Bord och stolar håller knappt samman. Handtaget på dörren till rummet funkar bara ibland. Exemplen är många. Service i receptionen var en katastrof, men personalen i övrigt var trevlig. Frågar om namn och rumsnummer när jag ska betala kontant. Helt onödigt. Även i övrigt gillar de onödigt krångel.
Magnus
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Joseph
家族旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great hotel. The rooms need some upgrade but the bed is comfortable enough. The manager Mari is a sweet person and help a lot. It’s easy to use the swimming pool and beach one close to other. It’s safe more than other hotels. There is singer during the evening hours singing “bossa nova “ he is great. It’s good to be there to watch and dance. Walk around the hotel is a pleasure way to feel the beach breeze and lights around the property gives you a good and romantic feeling. The breakfast is delicious but it’s missing something coffee or any other things during the breakfast hours and the ladies that clean the tables needs to be happier. But in other ways the hotel is great. I already came several times and I’m going to keep coming. It’s a time to renew your soul.