Hotel was closed but they provided use of annex ‘wedding suite’. No hot water in taps (shower had inbuilt heater), dusty and cobwebs. Someone else’s jackets still in wardrobe (!?). Not what I was expecting.
Malcolm
2021 年 1 月に 2 泊滞在
4/10 (不満)
Ian
出張
2020 年 10 月 22 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
No staff, no bar & no food until breakfast!
Having previously visited I was looking forward to a good stay.
All I wanted was for an enjoyable meal in the restaurant, a pint or two and a good night's sleep. I didn't want to go out, I wanted everything inhouse.
No staff & no other guests present - the building was literally empty apart from myself! I saw one member of staff at breakfast time and that was it!
Hotels.com specified a restaurant and bar.
Sheene Mill website specified a restaurant and bar.
No prior information was given by either (as is usually the case by email/txt).
Ian
2020 年 10 月に 1 泊滞在
6/10 (普通)
Gary
出張
2020 年 8 月 14 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Strange Times
The hotel is beautiful, but in these difficult COVID times - deserted. It was a strange experience will no staff most present most of the time. Breakfast was arranged as a take away and was good. There was no meal/bar on Mon/Tue - but when in full operation on Wed the hotel was in full swing and very good. My room was not cleaned at all - presume due to COVID. My TV did not work - but was looked at on the second day and I was offered a room change. Overall an odd experience in strange times. Would definitely stay again if/when this is all over.
Gary
2020 年 8 月に 3 泊滞在
10/10 (非常に良い)
KEVIN
2020 年 3 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Lovely stay at a fantastic hotel. Hotel and grounds were superb
KEVIN
2020 年 2 月に 1 泊滞在
8/10 (良い)
Mark
家族旅行
2020 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mark
2020 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2020 年 2 月 14 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Excellent rooms. Very clean
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
SPYROS
出張
2019 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SPYROS
2019 年 11 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 10 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was very nice but the breakfast was awful I had to leave it
宿泊されたお客様
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room was incredible and extremely spacious. Comfortable bed and great features (tv above the bed!). The hotel is beautiful, parking is easy and staff are friendly.
Shower needed a deep clean though, black mold isn't a great feature.
Scuffs/scratches made the room look a little tired.
Overall a great place though.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel with particularly charming, helpful and efficient staff. They all looked after us very well. Dinner was very good indeed, and breakfast excellent. We had minor complaints about our room though, which was very small but well equipped. The sharp wooden corner of the bed frame stuck out and was a bruising hazard! The tiny shower room was perfectly adequate but the shower needed a basket on the wall to hold shampoo, soap, sponges etc which had to be kept on the floor. Also, the shower floor was a bit slippery and needed a non slip mat.