Rovte Vacations from ￥245,766

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

We loved everything about this property!! The location was walking distance to the Old Town and the staff was so friendly & kind, especially the front desk personnel: Hana, Dejan Tomislav ( Tommy ) and the gentleman with the mustache. Ali, from the sister hotel right next door, was also very kind and helpful to us upon our arrival. The morning breakfast were a treat with a wide variety and selection to choose from! The staff who work the breakfast shift was polite and quick to be of service! The bed & sheets were very comfortable and we slept great!! We loved our stay at Eurostar Grand Hotel Union!!

Great location, staff, clean, comfortable beds and quiet. Outside space a bit undesirable is all. Good value.