Our trip had a few set backs. The cleaning service did not come out, but when we contacted the owner she refunded part of the cleaning fees. Other reviews said the home was extremely clean so I do believe this may have been an isolated incident. Natalie was great as far as communication goes. The property was nice, in a good location, and the kids really enjoyed the pool. However, our rental requirements were for a heated pool and hot tub. This location advertised this, but the heat for the hot tub did not operate independently from the pool. So there was a spa, but no heat. With that being said I can say two of my guests and myself are oversensitive to the cold because of thyroid issues so we either did not use the pool or used it very minimally, but the kids made up for that by using it to the fullest extent for the entire duration of the trip. Our stay would have been better being able to enjoy that more with them rather than watching from afar, but that doesn't take away from the amazing memories we did make. After the house was clean, it was an extremely beautiful home. We had a large group, and had ample space and entertainment options. Four bathrooms including two attached to bedrooms actually overdelivered on my expectations. We took nene and pop pop, grandparent figures in our children's life, and we felt like they had their own "master bedroom." While my preteen felt like he had his own space upstairs, away from our younger children. They had several things to make the stay easier including towels and a cooler. It can easily be taken for granted but it was very nice to have a kitchen to cook our own food versus staying in a hotel and needing to eat out regularly. On this trip my mom, my sister, her fiance, and their daughter stayed on Little Gasparilla Island. I wanted to spend time with them, but not have to ferry all of my groceries over to the island and I wanted a larger living space. I was extremely close to the Marina. We also visited Enlgewood beach, Boca Grande, and Venice. We at at Sarky's our last night. It was AWEDOME! My biggest complaint in the end was that I did not take more time on this vacation. If I could have convinced myself for take 4-5 more days away from work back home it would have made my vacation perfect! I would stay here again, and overall I truly enjoyed my experience. The areas that overdelivered made up for everything in every way! Everyone in my crew says they really loved it!!!