6/10 (普通)
Willie
家族旅行
2024 年 6 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
When we were about to check out on our 4 nights say the house keeping staff only one was very rude and not polite at all ,my son who is in a wheelchair and can not walk and needs full care had a accident over night and urinate on the sheets we had down bed padding and only sheet got wet and house keeping made a big deal ,so we wash them after and she still didn't like the fact that he is in a wheelchair with no mobility and we clean the sheet and room ,she did not wont to take the sheets we left outside the door and was very rude to my wife about it and he is a child that was very unprofessional ,we said we apologize but she still had a problem, it was check out so we left
Willie
2024 年 6 月に 4 泊滞在