Find hotels in Riverland/Walnut Hill, Roanoke

"Super clean. Good location. Bar and restaurant staff wanting. Not attentive, or not there, and no idea what going on at times. Room not made up, even after asking. Desk staff very friendly, but some gaps in the rest. Saturday breakfast a bust as had no cheese or eggs."

"YES"

"Property was in a clean safe neighborhood. Just a few minutes drive to anything you would need, meals, shopping, entertainment all within reach. The rooms were simple but very nice and had all the basic needs. Comfortable beds, nice sized shower, and really good breakfast in the hotel. "

"Very clean, staff friendly and helpful."

"We visited shortly after the "Grand Opening," but the property felt incomplete. Our room had unpainted drywall on the ceiling and unfinished wood trim. Functional details were also missing: there were no outlets near the desk for a laptop or the provided lamp, no in-room coffee machine, and no wine opener available at the room bar or front desk. The check-in process was frustrating. Despite a 9:00 PM door-lock policy, no one was watching for our arrival as promised. We had to call the front desk while parked out front, which led to a confusing encounter with a local police officer regarding our car. Be aware that you must self-park in a downtown garage, and there is no luggage assistance. Furthermore, the staff mistakenly told me my card was declined for the deposit, only to realize they were trying to run an internal Expedia virtual card instead of mine. On the positive side, the location is perfect for walking to everything downtown. Once you look past the construction issues, the design and finishes are high-quality. The property has immense potential, but the management needs to iron out these significant operational and finishing hurdles."

"Nice quiet area with a restaurant in the same parking lot. Spacious rooms."

"Very nice clean room, room service was excellent. Really needs to keep the coffeeshop open later then Noon. Even at a conference people want speciality coffee"

"Nice property and excellent staff"

"Clean, pool, fitness center and breakfast were good. Room had a very awkward layout with loud spring bathroom door at foot of beds and was tinted, when family member went to bathroom in night it was noisy and bright in the room!"