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イル ソーニョ ディ マナローラ、ザ ファーストの口コミ

イル ソーニョ ディ マナローラ、ザ ファースト
Via Rollandi, 175, Riomaggiore

口コミ

8.6

非常に良い

評価 10 - 90 件の口コミ中 51 件が非常に良い" "
評価 8 - 90 件の口コミ中 21 件が良い" "
評価 6 - 90 件の口コミ中 9 件が普通" "
評価 4 - 90 件の口コミ中 5 件が不満" "
評価 2 - 90 件の口コミ中 4 件が非常に不満" "

9.2/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Kitty

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view from the balcony is absolutely amazing. Well worth the walk up the steep hill. The bed is super comfortable and the balcony is the best thing ever. On the downside, the shower is extremely small and very slippery to get out of, given that water sprays all over the entrance. The wifi is very patchy when sitting on the balcony but is good inside the room.
2024 年 5 月に 3 泊滞在

4/10 (不満)

Elliott

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The terrace is very large and the best view in Manarola, and the breakfast is very nice. The room is small, it's odd to have a bathroom with a toilet open to the rest of the room (glass partition), and there were small ants everywhere. We arrived on a hot day in late April and the heat radiator was on, it took some time for confusing instructions from staff via what's app texts to turn it off and although AC is advertised it is not turned on until sometime in May. It's like an airbnb in that there is no on-site staff and it's in an apt bldg, yet it's like a hotel in that they charge for coffee, water, etc. that is in the room.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Gaëlle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Endroit au calme, à l'écart des rues principales bondées. Chambre tout confort et agréablement décorée.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Rhia

良かった点 : スタッフとサービス
The area, entry way, building isn’t lit. Very dark.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Richard、Hopkinton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful stunning view and very cute apartment. Great location, comfortable bed, nice hot tub, epic deck. Could use a refrigerator or ice machine to chill some wine but honestly the view is to die for.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Alejandro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ana amazing place!
The place is amazing, a very nice view and a very modern room. The car park is 10 minutes walk.
2024 年 2 月に 1 泊滞在

4/10 (不満)

Lisa

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Disappointed
Based on the location of the unit it would be best to advise your guests as some will have luggage, offer bag assistance facilities even with an additional charge. Upon arrival the television did not work not one came to resolve the problem we were advised a lady would come the following day. When we saw the cleaning lady she had no clue how to fix it and no one else came to assist and no one check if the problem was resolved. The refrigerator there is an absolute waste of time as it is filled with your drinks and cannot even facility a guest bottled water. The room needs a proper size refrigerator and a microwave. I paid for two nights and only stayed one and ended up having to pay to stay elsewhere. I am very disappointed as this was our honeymoon.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

8/10 (良い)

Laurel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and views. Be sure to bring your own water bottles and coffee or be prepared to pay for in room amenities. Walk from nearby parking was very convenient and room was very clean. Bring a flashlight as walkway up to room even during the day has insufficient lighting.
2023 年 11 月に 1 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Natalie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was beautiful, it was the most amazing view and most comfortable stay we had in our trip to Italy. The walk to the hotel is worth it. Keep in mind that if you stay during Orange weather warning period all shops close so you will need to find food in another city. That said this place is still worth it !
2023 年 11 月に 2 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Johan

2023 年 10 月に 1 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Lovisa

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
This was really good. We enjoyed our stay Bert much!
2023 年 10 月に 1 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Eric

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Immaculate mod room and bath and the stunning balcony vista make the climb worthwhile.
2023 年 10 月に 2 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

8/10 (良い)

tamala

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Million dollar view. Pay very close attention to directions and location. And, if you do not want to carry or pull bags up and down hills and up and down MANY flights of stairs either hire the baggage service or stay somewhere else. That said, once you get to the room, you will not be disappointed. Room 212 offers a beautiful view and is down the hill from the train station the quaint town of Manarola. The property is in Manarola, not Riomaggiore. Riomaggiore is one train stop away. We personally thought Manarola was more quiet and quaint than Riomaggiore so were happy about the location. Again, only challenge with this property is accessibility. As long as you have a plan in advance, it will not be an issue.
2023 年 10 月に 2 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Deanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were a lot of stairs with luggage but we managed. Loved the patios and the views were breathtaking. Really enjoyed our stay. Breakfast was amazing.
2023 年 9 月に 3 泊滞在
receptionからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi thank you for your nice reviewThe Management

10/10 (非常に良い)

Pascal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a mountain village, so expect steps to be climbed. Quite a few of them. The place itself was modern, clean, and with a breathtaking view. Contact was via messaging service, so a working phone is advisable. Enrico was friendly and a situation of need helpful way above expected. Strong recommendation.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Elen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Apaixonante
Simplesmente apaixonante! Meu quarto tinha uma pequena sacada com uma vista espetacular. Assistimos o por do sol todos os dias por lá. Café da manhã vem no quarto e tomávamos na sacada com a vista. E a noite a lua marcava presença tb na sacada. Não queria vir embora. Check in e check out fácil e rápido através das instruções do Enrico via whatsapp. Tudo muito confortável, moderno, limpo.
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

ray

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
10/10
2023 年 7 月に 2 泊滞在

8/10 (良い)

Miguel

2023 年 7 月に 1 泊滞在

4/10 (不満)

clayton

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Jessica

2023 年 5 月に 4 泊滞在

8/10 (良い)

Melanie

2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Samirsinh、ACWORTH

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in the honeymoon suite and it was fabulous. The view from the balcony was just amazing and food options nearby are awesome as well.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Anthony

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic property with an amazing view! The owner was very easy to communicate with and provided great directions for finding the building and going through self check-in.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Diane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the view, the cleanliness of the room. I would have liked a small fridge to store some food that we bought, instead if a small fridge full of drinks to purchase. Also the website says the hotel is located in Riomaggiore when it is in Manarola - caused confusion.
2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

Kati

2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

XAVIER

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
très bien
très joli hotel accessible après de nombreuses marches mais ça vaut le coup :)
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Bobby

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. The view was beautiful!
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Darla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The most beautiful room with the absolutely best view. While this isn’t a traditional hotel (self check in etc) it was a really comfortable stay with a very responsive manager. We had a few issues with Wi-Fi and coffe but the manager quickly offered solutions and fixed both issues. They even let us keep our bags there until 1pm on check out day. The balcony is small, but very comfortable for 2 people to sit for a glass of wine.
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jesper

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bedste hotel i Manarola
Dette hotel har efter min mening, den absolut bedste beliggenhed i Manarola, fabelagtig udsigt og fred og ro om aftenen. Lækkert og nyrenoveret, kommer helt sikkert tilbage
2022 年 7 月に 6 泊滞在

10/10 (非常に良い)

Dylan

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Johan

2022 年 6 月に 1 泊滞在
managementからの返信 (投稿日 : 2022 年 7 月 11 日)
Hi thank you for your kind review. we are pleased that you enjoyed your stay with us. Warm Regards The Management

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Rod

2022 年 5 月に 1 泊滞在

6/10 (普通)

Melissa

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I want to start off by saying that the views are gorgeous! But first, you have to make it there. We knew ahead of time that we would not be able to park on-site, but we were unclear as to where to park. We figured that out. The hike to get to the place from the parking lot with all of your luggage is not easy. First, you go down cobblestone hills, then you go up and climb stairs, and then you have to climb a few flights of stairs inside before you are finally there. I am recovering from my fourth foot surgery (two on each foot) and was only three months out, so this was very hard for me. I knew there would be some climbing or walking but I didn't realize how hard it would be. I tried later to go down and explore the town, but made it down one flight of very steep, wide stairs and knew I couldn't go on. I was thankful for the nice patio and the views that I could enjoy from my room and also the deep jacuzzi, although that was also a challenge to get into as well! Overall, it was nice, but I don't recommend anyone with any medical issues to book this place.
2022 年 4 月に 1 泊滞在

2/10 (非常に不満)

Kelly

家族旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Enrico didn't like that I gave push back about sending all of our sensitive personal info including passport photos over social media, so he canceled our reservation as we got on the train to Riomaggiore, leaving us without a place to stay.
2022 年 4 月に 1 泊滞在
Enricoからの返信 (投稿日 : 2022 年 4 月 16 日)
Dear Mc Ginnis you didn't want to send us your documents through mail, Expedia or other systems and so you were not allow to enter the property Your reservation was not cancelled in fact you paid for this and you wrote us that you find a place where they didn't ask you passports, so probably an abusive place we respect laws so we don't accept clients without documents Kind Regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super
Juste génial. Tout est propre, neuf, classe. Le jacuzzi, la salle de bain, la literie, la télé. La terrasse est top, la vue magnifique. Le petit dej bon et copieux. Il faut grimper beaucoup de marches à pied pour y arriver, mais c'est propre au lieu. Dur de partir le lendemain.
2022 年 3 月に 1 泊滞在
Enricoからの返信 (投稿日 : 2022 年 4 月 16 日)
Thank you for your kind review Best regards

10/10 (非常に良い)

Wendy

2022 年 3 月に 1 泊滞在
Enricoからの返信 (投稿日 : 2022 年 4 月 16 日)
Hi thank you for your kind review Best Regards The Management

8/10 (良い)

Pignatta. Jean

カップルで旅行
良かった点 : 施設のコンディションと設備
Pas de contact direct ,tout se fait par écrit sur whatsapp. Bonne organisation . Parking très loin de la chambre ,impossibilité de déposer les bagages devant. Pas de prestations pour dîner excepté un déjeuné brunch à 32€ / personne ( 2 fruits , une foccacia ,un croissant confiture miel céréales beurre et du lait à vous de juger ). Chambre superbe, terrasse vue exceptionnelle , jacuzzi . Ideal week-end Romatique.
2022 年 2 月に 1 泊滞在

6/10 (普通)

Elsa

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Beautiful views, disappointing experience…the views are absolutely incredible. Unfortunately, the experience was not. We arrived and realized the key card did not work. Luckily, the housekeeper was still there and was able to let us into our room. She informed us that there would be workers painting outside our room the next day. This was the first time we learned of this work. The next morning, we woke up to loud construction and men on scaffolding right outside our window. Considering this was listed as a “luxury” stay, this was unacceptable. Our entire morning was interrupted and we had no privacy. When we reached out to management, we received a casual response. Overall, despite the view we would not recommend this location based on this experience.
2021 年 11 月に 1 泊滞在

8/10 (良い)

Richard

良かった点 : 清潔度、客室の快適度
Lovely but hilly town
Location in town was good. View was limited in our unit but was OK. Breakfast was wonderful & served to our room promptly at 8:30 each morning. Accommodations were a little tight but not at all uncomfortable. WiFi service was very good. Major inconvenience is lack of parking and need to manage luggage on steep streets and steps for long distances. Would not recommend this property to anyone with any mobility or cardiac issues.
2021 年 9 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Mega Aussicht. Tolles Zimmer. Freundliche Reinigungskraft
2021 年 8 月に 1 泊滞在
managementからの返信 (投稿日 : 2021 年 8 月 23 日)
Dear Guest Thank you for your kind review Best Regards The Management

6/10 (普通)

Stephane

2021 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Chambre spacieuse et lumineuse, bien équipée, confortable avec superbe vue. Aucune communication de l’établissement concernant le parking (payant et éloigné, sans possibilité de réservation, avec disponibilités restreintes). Une information concernant l’accessibilité avec les bagages (pratique) devrait être fournie en amont de telle façon que le client puisse dimensionner son bagage en conséquence. Un service de transport de bagages existant doit être proposé aux clients.
2021 年 7 月に 1 泊滞在
managementからの返信 (投稿日 : 2021 年 8 月 23 日)
Dear Guest we are sure that you booked a room inside a National Park where car access is limited, the luggage service is existing but at a cost and not for free like you would like to have, concerning your size luggages it's really impossibile considering that people are visiting different places for different day Best Regards The Management

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent location! However not at all organized and the hotel does not deserve all the credits for something that already exists (e.g. view). We asked for parking, they told us it's not available, fine. They told us to use public parking and walk 500m for the hotel ( high steps included). They told us not to worry as they have porter service and they gave us his number (didn't provide any help calling him). When we called him he said "Oh I don't work today" ( Friday!!!!) but i will come tomorrow. And when he came the next day he asked on spot for a fixed fee to help us. So no help for parking (only paid parking by driving on our own) , no arrangements for porter service and finally extra charge for his one way service fee. If bottom line is just a room, sorry but the price is really hight for no service at all.
2021 年 7 月に 1 泊滞在
managementからの返信 (投稿日 : 2021 年 8 月 23 日)
Dear Anonymous if you wrote a review complaining about services, please provide your name so we can check what it happened Services are at costs and the luggage service is external not managed by us, parking is public and it's not possible to book it , it's a national park with no car access it's always better to have information about the area you booked and not only complain kind regards the management

8/10 (良い)

宿泊されたお客様

2020 年 8 月に 1 泊滞在

8/10 (良い)

Matteo

良かった点 : 清潔度、客室の快適度
2020 年 8 月に 1 泊滞在

10/10 (非常に良い)

Horst

良かった点 : 清潔度、客室の快適度
Wundervolles Erlebnis des "Cinque Terre"-Gefühls
Um ein Gefühl für Cinque Terre zu bekommen eine hervorragende Unterkunft. Super Lage - toller Ausblick -Zimmer überragend.
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

Françoise

良かった点 : 清潔度、客室の快適度
Epoustouflant
Après plusieurs jours passés à Riomaggiore(dans un logement du même groupe), nous avons passé une dernière nuit à Manarola, dans cette suite, avec balcon. Absolument rien à redire, époustouflant (quoiqu'un parasol sur la terrasse n'aurait pas été de trop-une broutille). Un peu cher certes, mais aucun regret!
2020 年 6 月に 1 泊滞在