2/10 (非常に不満)
LeeAnn
家族旅行
2025 年 12 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sandip was wonderful but the facilities were terrible! Our room was unclean (hair on the shower walls from previous guests, curtains were falling off the rails, the fridge wouldn’t get or stay cold and some of the linens were dirty) and the furniture was falling apart. I bought pillow cases and blankets at a local Walmart to make our 2 nights work for us since we didn’t have the option of switching hotels. It was so dirty, we didn’t trust the food for breakfast and we ate out every meal. There were lots of plugs connected to a power strip, which seemed like a fire hazard, so I unplugged everything but the TV. It seems like they are fixing up the place now (our TV was brand new and other rooms were replacing the broken furniture), but it was NOT the quality I expect from Wyndham properties by any standard.
LeeAnn
2025 年 11 月に 2 泊滞在