Find Luxury Hotels in Richmond, CA

"Hotel room was clean, quiet and very nice. However, we did smell marijuana in the hallway one evening. We checked in late around 10pm. At the front desk, I stood in front of two women clerks who were conversing with each other while looking at a computer screen. Rather than acknowledging a customer and attending to their needs right away, they continued conversing for some time before one of them checked us in. She was not very friendly or welcoming. We had breakfast at the hotel restaurant and both the service and food were excellent."

"Everything we did was within walking distance from the Hotel, the Pier, the Restaurants, the Shopping and the Shows. It was great to walk to everywhere in great weather conditions, not having to drive deal with traffic or parking. "

"Pretty good hotel for travel"

"Great stay"

"Extremely disrespectful racist and rude front desk staff. Unresponsive and dismissive management for concerns. One of the most shockingly bad hotel experiences I’ve ever had. Hilton needs to investigate this hotel. "

"It’s was cold and they did not tell me pool was out of service "

"Found someone's eyelash within my sheets on my first day. I don't wear lashes. Luggage area is rude. The room is too bare and doesn't provide compete toiletries. Housekeeping doesn't come everyday. I stayed for 4 days and they only came once. "

"Great time - the breakfast buffet is great 😊 "

"The hotel is really old; the bathroom sink was leaking, the bathtub was dirty, and the towels were of poor quality. "