Find all hotels by Best Western in Reno, NV

"There are drug addicts at all hours of the day and night outside of the hotel . Bums sleeping in the lobby . Police activity people getting arrested right outside of the casino area . The elevators and halls are overkill with fragrance smell . The staff was very nice . I would not recommend this hotel especially if you have kids with you ."

"The property itself was fine, but was very disappointed that the pool and hot tub were under construction—didn’t see that anywhere when booking. I was thrilled the hotel offered electric vehicle chargers, but non-electric vehicles were parked there all three nights we were there so we were never able to use it. Was also surprised the hotel didn’t offer any housekeeping during the 3 nights we were there. When I inquired they said they were too busy on the weekends."

"I really appreciated Nanette in reservations she was so kind and helpful. Our family had experienced a fire, and she made our birthday celebration still happen. All of the staff at check in were extremely polite and friendly. Just very grateful for all the people at GSR."

"Stayed here last year and it had improved alot...this stay was not as good as last year..the room was not very clean and people yelling all night in the parking lot?"

"Always our favorite place to stay short everything is clean and perfect friendly 🐶 hotel 🏨 Thanks Federico Victorino 5/3/26"

"This place DOES NOT look like the pictures. The decor is the same, but it is dingy. The room seemed dirty with dirt in the corners of the bathroom and the carpet in the room looked dirty. The area is not nice as there was talk about the “fentanyl fairies” in the parking lot."

"Everything was great!! Staff was friendly and helpful!!"

"B"

"Breakfast in the Cafe was excellent. Staff very friendly. "