2/10 (非常に不満)
Cheryl
家族旅行
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed for 4 nights. They never cleaned our room or provided clean towels. When I asked for clean towels, housekeeping seemed annoyed and told me they don't offer service if you stay there for 4 nights or less. They begrudgingly did switch out my towels.
Our room had a huge spot (10" diameter) of black mold in the bathroom that had obviously been painted over several times. Painting over black mold does not make it safe for people to be around. Hopefully they will take the time to properly remedy the situation for the next guest.
This hotel was reminiscent of a $60 motel 6...although I feel a motel 6 would be better maintained and cleaned. They also would provide clean towels and toilet paper more often than every 5 days.
The grounds were well kept and beautiful, but the hotel was not what was expected for the price of approx $250 a night.
Cheryl
2024 年 5 月に 4 泊滞在