4/10 (不満)
Tayah
カップルで旅行
2025 年 8 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The first time we arrived our neighbours were playing loud music, we asked to move and we got told by the staff they'd give them a sound warning, which they did and fortunately they turned the music down. Our room wasn't the cleanest, there was hairs in the shower and bed and where our towels were in the wardrobe were very dusty. My partner had a bath and the water flooded out of the bottom of the bath. Whilst we was out, someone had come into our room and changed our bed and towels, even though we hadn't put a sign on our door to say we had needed it and we had only been there for one night. The duvet cover was dirty, and had a poo stain on it (i do have a photo if needed) we asked for another one and the receptionist said he was new and didn't know where anything was and would have to wait until another member of staff came in..
Tayah
2025 年 8 月に 2 泊滞在
