Disappointing Stay – Poor Service & Unjust Charges
I had a very disappointing experience at this hotel. Given the high price we paid, the room was unexpectedly small and lacked comfort. After a long day of travel, we were shocked to find that room service was unavailable after 11:00 PM, which was extremely inconvenient.
I had a European guest with me, and he was also dissatisfied with the service. The breakfast options were quite limited, and overall, the hospitality did not meet expectations. Due to the poor service, we decided to check out the next morning, even though we had booked for two nights. However, the hotel refused to refund the second night, which was completely unacceptable.
I do not recommend this hotel to anyone looking for good service and value for money.
Nawaz
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
neil
出張
2025 年 3 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t stay here !!!
Arrived late in the evening , no room service or drinks available , front desk rude and unhelpful . Breakfast quality very poor . I should have stayed 2 night checked out after one , I had pre paid so no refund was given. AWFUL HOTEL.
neil
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Vinod
出張
2024 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vinod
2024 年 6 月に 5 泊滞在
10/10 (非常に良い)
Hector、Lewisburg
出張
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kindness respect just good nice people. I will be back.
Hector
2024 年 1 月に 2 泊滞在
8/10 (良い)
Santiago
出張
2022 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great team and very comfortable hotel, perfectly clean. European standard.