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Hello QT Pounamu

4.5 star property

Choose dates to view prices

A garden, a playground, and laundry facilities are just a few of the amenities provided at Hello QT Pounamu. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor Space

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About the neighborhood

Located in Queenstown, Hello QT Pounamu is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and travelers looking to shop may want to visit Queenstown Mall and Cookie Time Cookie Bar. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snow tubing. Visit our Queenstown travel guide
View more Apartments in Queenstown
Map
9300, Queenstown, 110 Frankton Road

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    11 min walk - 1.0 km
  • Queenstown Beach
    Queenstown Beach
    13 min walk - 1.1 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    15 min walk - 1.3 km
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    18 min walk - 1.6 km
  • Skyline Queenstown
    Skyline Queenstown
    2 min drive - 1.8 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    7 min drive

Restaurants

  • Novotel Queenstown Lakeside
    13 min walk
  • Cookie Time
    14 min walk
  • Speight's Ale House
    13 min walk
  • Odd Saint
    14 min walk
  • “Life’s a Grind” Coffee
    15 min walk

About this property

Hello QT Pounamu

Laundry facilities, express check-out, and tour/ticket assistance are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and multilingual staff assistance are onsite. Each apartment boasts a heated floor and offers free WiFi and a washer/dryer. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a microwave and a coffee/tea maker.
Hello QT Pounamu offers 2 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Crib: NZD 50 per stay
  • Playground

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Living room

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a national park
  • In the mountains
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Swimming nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are available for NZD 50 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 50 per stay
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

QS Jade Apartment Queenstown
QS Jade Apartment
QS Jade Queenstown
QS Jade
Hello QT Jade
Hello QT Pounamu Apartment
Hello QT Pounamu Queenstown
Hello QT Pounamu Apartment Queenstown

Frequently asked questions

Is Hello QT Pounamu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hello QT Pounamu?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hello QT Pounamu?

Check-out is at 10:00 AM.

Where is Hello QT Pounamu located?

Situated near the airport, this luxury apartment building is within a 10-minute walk of Lake Wakatipu and St Josephs Parish. Queenstown Gardens and Queenstown Beach are also within 15 minutes.

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Reviews

Hello QT Pounamu Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 84 reviews
Rating 8 - Good. 15 out of 84 reviews
Rating 6 - Okay. 10 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

Verified

10/10 Excellent

TAK YUK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to communicate with the rental staffs and beautiful lake view location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, room comfort, communication
Excellent location for walking to downtown. Garden view studio was quiet & sunny. Very clean, modern room with good quality toiletries. Very convenient to have a washing machine & drier.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Beautiful views. 20 min walk to town
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort, communication
Photos in the ad show great views. They say every property has a view, but ours did not. It was also very small and did not have hand soap. The staff was friendly though and did allow us to leave baggage with them in town on our last day.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
The property was nice in a good location not far from town center however the studio was smaller than we thought it would be. The single room was just large enough for a king bed, a couple of end tables and 1 chair. There was also a closet and very small kitchenette. The bathroom was a good size and fairly luxurious though. Although small, we made do and it was convenient for us.
Verified

8/10 Good

samantha

Disliked: Communication

Good because of the spectacular view

Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The size of the apartment was perfect, the view was incredible & it was in a very convenient location.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent in all aspects.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning
Stayed 12 nights in Jun 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here it was well presented and everything was at hand.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Mary Anne

Room was not properly prepared for our arrival. Bathroom sink was completely plugged and not enough towels. No remote in main room.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Lilly checked us in so pleasant and welcoming The room was just lovely
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has everything you need for a great stay,the main bedroom can hear guests in the studio apartment next door but overall a very comfortable stay.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, room comfort, communication

Modern, clean & comfortable

Close enough to city centre, very modern & clean. Easy self access too
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was large and felt at home. 15 min walk into town.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
So pleased to find these apartments, we chose the cheaper non lake facing studio room due to high cost of QT accom , we had 2 nights and absolutely perfect as we were out all day , so no need for amazing view . Absolutely LOVED the washing machine & drier and the safe parking almost outside our door , the location near town was excellent too . HIGHLY recommend.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Alastair

Liked: Cleanliness, amenities, communication
Good walkable distance from Queenstown. Good view. Easy parking. A couple of things need fixing. Fridge door, gas fire takes a few goes to light. But on the whole nice cosy appartement.
Stayed 5 nights in Sep 2022
Verified

6/10 Okay

Courtney

Liked: Cleanliness, communication
The property was easy to access and it was nice to have a washer and drier in the unit (shared by both units). We found it was clean but small compared to what the pictures lead you to believe. The bed was firmer which to us was not comfortable. The place is walkable to downtown to access shopping and restaurants.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Cheryl

Liked: Cleanliness, communication
TV in main room unable to connect to TV channels. Luckily the outdoor view made for better viewing!!
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Tiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, convenient, with gorgeous view

I’d defnitley stay again. All the conveniences needed in a home were there. The bed was very comfortable and the tea and coffee and milk were great at the end of the day while watching the view from the living room. The washer and dryer was a great amenity. Only a 15minutes walk to town at a normal to brisk pace. About a ten minute car or bus ride to the airport. The stop is directly in front of the Apartment. We were there for three days and did not need a car. A bus pass did just fine for two people. Check in was easy as well as checkout. The entire area felt very safe as well. I highly recommend this place.
Stayed 3 nights in Jan 2018
Verified

4/10 Poor

Elizabeth

Disliked: Amenities, communication
The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Heather

Liked: Property conditions & facilities
Disliked: Communication
It’s not a studio apartment. It’s a small room with some cooking facilities in a small area. There are no signs outside with the name or street number of the property. Could not have found it without the help of a woman from another hotel. I was not sent the check in information. The same woman found this out for me. The room was clean except for the blinds that were thick with dust. Not good value for money.
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

A

Disliked: Cleanliness, room comfort, communication
Would not book again. Not clean. Plates were dirty and 4 items were chipped. Tea and coffee provided but no sugar and no milk. Toilet roll was empty so had to do that too. Under bed was drink caps and other assorted rubbish . Found this when I dropped my earring and was looking. The aircon was absolutely noisy and had to switch off and use the extra blanket which was chucked in top cupboard in a ball. Very expensive for a shoe box studio with a hard bed. Positives... close to Queenstown, Shared washer/dryer
Stayed 2 nights in Aug 2023