When I arrived I was given one key. The one key controls the entire room. It’s extremely hot in the room and when you leave you have to take the key. Also, the network to connect to Netflix and other apps were not working and they informed us it wasn’t working. Additionally, they gave us no wash clothes. The guy at the front desk was NOT helpful at all. He disappeared several times. We felt unsafe due to some health conditions. I’ve been requesting a refund and no one at the reservations department has answered Expedia. Be aware of this place!
Alex
2025 年 7 月に 3 泊滞在
2/10
The bathroom was the worst. Shower is not working, no shampoo or shower gel.
The towels was broken and second day they took it but didn't take it.
The safe is like a lego, you need to assembly your self but no batteries.
Vasile
2025 年 6 月に 2 泊滞在
8/10
They need to have utensils in the room. The 5 would include like a microwave
Narosmi
2025 年 7 月に 1 泊滞在
2/10
We were put in a room directly next to construction. Could not relax at all. Construction ended late, and started super early
Sakia
2025 年 6 月に 1 泊滞在
10/10
Ramon Prensa
Ramon
2025 年 6 月に 1 泊滞在
10/10
Buen hotel. Tranquilo y limpio. Personal amable.
Esmil
2025 年 6 月に 1 泊滞在
10/10
Staffs are very polite, knowledgeable and respectful. Rooms are very clean
Shamora
2025 年 6 月に 1 泊滞在
8/10
Buen servicio del personal
Fresa
2025 年 6 月に 1 泊滞在
10/10
Love the pool - so clean - have stayed on two occasions for a week stay each visit and given the same room on my request- love the staff
Beatriz
2025 年 6 月に 7 泊滞在
6/10
One day, during room service clean up, my shoes were taken
Kevin
2025 年 6 月に 5 泊滞在
10/10
Ok
Oybek
2025 年 6 月に 3 泊滞在
8/10
Quinla
2025 年 5 月に 1 泊滞在
8/10
karina
2025 年 6 月に 1 泊滞在
8/10
Candice
2025 年 6 月に 2 泊滞在
2/10
Las comidas y bebidas muy caras, el precio es elevado para lo que ofrecen y ni siquiera incluyen el desayuno
Angel
2025 年 6 月に 2 泊滞在
10/10
Saidjon
2025 年 6 月に 1 泊滞在
10/10
Ok
Oybek
2025 年 6 月に 1 泊滞在
10/10
Laura
2025 年 5 月に 2 泊滞在
10/10
Un lugar muy acogedor, limpio y tranquilo. Fui con mi familia y disfrutamos nuestra estadía, el personal muy agradable.
Rosa
2025 年 6 月に 1 泊滞在
10/10
This hotel is my favorite in Punta Cana. It’s a hidden gem for the area. The staff is also nice and friendly. I highly recommend it to anyone needing a great place to stay in Punta Cana.
Cornelius
2025 年 6 月に 1 泊滞在
8/10
Room was clean and staff was friendly.
Very good value for price paid.
Property was located in a central, but questionable neighborhood.
PATRICK
2025 年 5 月に 1 泊滞在
8/10
It was an average hotel. Only needed it for the night, it did the job! Was safe, affordable, and clean but not “luxury” just FYI
Madison
2025 年 5 月に 1 泊滞在
10/10
Angel Miguel
2025 年 6 月に 1 泊滞在
2/10
Poor condition of room plus coffee maker but not coffee asked receptionist and he said not authorized for it. Not flat iron but iron board .
Customer service was kind of whatever.