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ドリームズ オニキス リゾート & スパ オールインクルーシブの口コミ

4 out of 5
ドリームズ オニキス リゾート & スパ オールインクルーシブ
Playa Uvero Alto, Punta Cana, Provincia La Altagracia

口コミ

8.4

とても良い

評価 10 - 981 件の口コミ中 577 件が非常に良い" "
評価 8 - 981 件の口コミ中 192 件が良い" "
評価 6 - 981 件の口コミ中 100 件が普通" "
評価 4 - 981 件の口コミ中 49 件が不満" "
評価 2 - 981 件の口コミ中 63 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Pedro

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at this hotel. Our Majordomo Breilin was very polite and attentive. We enjoyed the food and the different activities they had throughout the day.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Vivian S

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

John Francis

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had an amazing stay at this property, we booked three rooms for 6 nights and our stay couldn’t have been better. Javier our concierge was the best, he helped with everything from dinner reservations, to setting up one of the rooms for a birthday and then helped with making the whole stay amazing. He went above and beyond to show us what true customer service is, will definitely be recommending this property to others.
2024 年 5 月に 6 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

2/10 (非常に不満)

shonta l

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
I went on a vacation with my daughter. We booked for 5 days. I want to say that the staff was very professional. The food was TERRIBLE. They served the same food everyday. The only thing they would do is add a different ingredient so it can seem different, but it's not. If you don't eat beef nor pork. Then this is not the resort for you. PORK AND BEEF IS BIG HERE! The drinks are TERRIBLE. They DO NOT HAVE TOP SHELF LIQUOR AT ALL, so please don't go there expecting to much. The pools close at 6 pm. The hibachi restaurant is not good at all ( Spice). The cook was not engaging at all to his customers. He was rushing. The resort is big for nothing. You have to walk every where. They don't have a lot of parties for the guests. They don't have thatany activities for adults. I don't drink from their cups because i killed a roach ( I have pictures) which was crawling from the mini bar at the buffet area.
2024 年 5 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

8/10 (良い)

Brent

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Property was compact easy access to everything.
2024 年 5 月に 7 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Calamity

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My experience was pleasantly enhanced by the fact that I had my personal concierge Javier Valdez who not only performed his job duties but went above & beyond to make sure my every need was met from helping me make arrangements to extend my stay to scheduling appointments, so i highly recommend this property & especially the staff & excellent services they provided
2024 年 5 月に 1 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Lauren

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at Dreams Onyx 5/16-5/19 with my husband and one and half year old. Had a junior swim up suite which had a separate sitting area where we put the pack and play and then put our own curtain up to make a bedroom area for baby. Room was clean and plenty of space for all of our stuff. The pool right outside of our room was perfect for nap time and when he went to bed early. We would hang out outside and would get drinks brought to us. Having the private pool was great for having a young child. Food was good for all inclusive our favorite was the steak house. We had no problems getting a spot at the beach and baby had plenty of room to play with all his beach toys. Overall a beautiful resort and a relaxing vacation.
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

ebony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful resort and great food! All the staff are very nice and helpful. Breilin was the best Private concierge! He booked our restaurant reservations , transportation, and excursions. We did not have to stress about booking activities outside the resort. Ask for Breilin for your Private concierge!!!
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Ella

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love dreams, Onyx Punta, Cana. We’ve been four times now and without mentioning that they upgraded us to premiere and made us feel like family coming home. We get this from up room for our two kids and have a wonderful time as a family. We can walk, barefoot from our room to the beach and enjoy friendly faces along the way, the staff is excellent from Javier, Peter, cinnamon, cappuccino, Vladimir, Simon, and all the entertainment staff so much fun and helpful always we look forward to our next trip already! When we go we stay for 9 days and it feels like home away from home. We celebrate birthdays, Mother’s Day the spa is amazing.
2024 年 5 月に 9 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

Majd

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience. Bad Wifi and ok food.
2024 年 5 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

2/10 (非常に不満)

Cristobalina、bronx

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
El trato de la mayor parte de los empleados fue horrible con migo y mi invitada me hicieron sentir mal en varias ocasiones y hasta discriminada por algunos de los trabajadores
2024 年 5 月に 2 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Querido huésped,¡Gracias por sus comentarios!Nos esforzamos por brindar una gran estadía a todos nuestros huéspedes, y lamentamos profundamente no haber podido cumplir con sus expectativas durante su visita.Gracias por ayudarnos a mejorar, ¡esperamos darle la bienvenida nuevamente!Saludos,

4/10 (不満)

Dominique

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
The staff never came to clean my room, change linen, add toiletries, update room bar. All food except Japanese steakhouse was horrible. VIP was awesome and I totally recommend. Outside staff was friendly and helpful.
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

2/10 (非常に不満)

J

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Well first we found roches in the room secound i was calling the javier he was in charge and he had a attitude and said that I shouldn’t talk avout it because he was givng me something for free the ac didnt work towels smell bad supervisor was bad too since i had a upgrade. They kept saying it was something for free when really it wasnt well it was the worst two days of my life
2024 年 5 月に 2 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 (非常に良い)

Chandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Jeanesky

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Javier made my experience the best experience ever. I will be booking another experience and ask for Javier everytime he will make sure your stay is an amazing one
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Naderge

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The people were so nice, kind and helpful. Javier helped me and my friends out a lot. Would recommend to all my friends
2024 年 5 月に 2 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

Saquenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was rude after we told her we was not interested in the timeshare presentation. We needed 2 reservations merged so that we would not have to change rooms and she did not assist with that. We had to go back to the front office the following day and someone else assisted us. Property was really clean. The ladies in the ice cream shop were really nice. The DJs at Dreams and Breathless left a lot to be desired at the pools, club, and the main stage. The best food was at the steakhouse.
2024 年 5 月に 1 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 (非常に良い)

Ruth Jessenia、FLUSHING

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our butler Javier was amazing!
2024 年 5 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

Serge M

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This has been my favorite resort so far. The staff here are amazing and Javier was very helpful and an excellent communicator with daily updates on activities at the resort. We had access to both Dreams Onyx and the Breathless resort so food options were almost unlimited. This resort has the been food so far and I’ve been to 7 resorts I the past years. The only downside for me is the doors don’t have a top security lock - so housekeeping can key in whenever whether you use the top lock or not
2024 年 5 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 (普通)

Zakiyyah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 (非常に良い)

Meeko

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything ! It was so many options
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Felipe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Juancarlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was such an amazing experience for my husband and I ! Javier, from the moment we checked in the lobby was super attentive and helpful. Anything we needed, he was just a call away. He made it a point to inform us of all the daily activities that were happening at the Resort.
2024 年 4 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Ninosca

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Javier was the best!!!! Amazing concierge and amazing resort. 10/10 recommend! We also had an amazing waiter named Ramon at the Steakhouse! He was so kind and hospitable.
2024 年 5 月に 2 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Derick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very clean and nice
2024 年 5 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

Veronica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Ignacio

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great resort with great food and drinks. The resort has plenty of amenities to keep the family entertained. My concierge Javier was extremely helpful. Definitely made our stay better. Great pool area that clean with plenty of chairs. Highly recommend this hotel
2024 年 4 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Javier our butler was incredible! He made sure we had everything we needed.
2024 年 4 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Jessica

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Corrin、Moosic

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love it here.
2024 年 4 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Dominic

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was my first time out of country and Javier did a great job of making my stay special . He was on top of everything we needed and kept us up to date with resort activities . I can’t even put it into words how great Javier was . Thank you !
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Aileen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay, excellent property, nice dinning experience, very friendly staff.
2024 年 4 月に 6 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Ashley

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spent four nights at Dreams Onyx with our family and two other familes. The beach and pools were the big highlights, especially the water park at the Explorers Club. The staff and service were great, but the food was OK.
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

guarionex f

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We got an upgrade from which made the stay even much better, Javier our VIP personnel helped and assisted so much throughout our 6 days. We had the best time ever!
2024 年 4 月に 6 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 (良い)

joseph P

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Javier is the best!
2024 年 4 月に 6 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Mirela

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time in Punta Cana and I wasn’t disappointed. Definitely will go back at Dream Onyx. We had the best butler (Franklin) and we would love to have him again as butler. Great and clean resort, excellent food,great staff . Definitely recommended, you’ll not waste your money booking at Dream Onyx.
2024 年 4 月に 10 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Alex、rego park

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dreams was very nice and clean. All the staff was very friendly. Javier our VIP concierge was very helpful setting up with our day to day activities. He also helped us with reservations and kept in touch with us to make sure all was good. Thank You Dream Onyx for a beautiful vacation experience with the family.
2024 年 4 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Nicole Lashawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upon arriving at Dreams Onyx Resort and Spa in the Dominican Republic, my family and I were pleasantly surprised to be upgraded to the Preferred Club, where we experienced VIP treatment throughout our stay. From the private check-in to the attentive service of our Butler, Javier, every detail was meticulously arranged. Javier went above and beyond to ensure our comfort, even organizing dinner reservations and transportation. His daily communication was greatly appreciated. Staying here was an absolute pleasure, and we look forward to returning in the future.
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay. Javier was extremely helpful, he made our stay easier by providing useful information.
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Arlet

2024 年 4 月に 3 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Tamer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful resort definitely recommend
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Iyman

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dreams Onyx was amazing and great service. If you’re here make sure you talk to Javier and he’ll make sure you’re in great hands for everything!!
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 (普通)

Michael

気になった点 : スタッフとサービス
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 (非常に良い)

Danielle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Javier the concierge is AMAZING!!!!
2024 年 4 月に 4 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our butler, Javier, was great. Reached out to us several times to make sure we were having a great vacation. Loved that he sent out the daily schedule as well. Bartender, rosie, at the splash lounge was excellent - drinks were delicious.
2024 年 4 月に 5 泊滞在
Social Media Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,