UNSAFE! Early Departure Due to Disturbance and Lack of Support by hotel staff. We will never return to this hotel.
As we were sleeping last night, Supposedly "Night Staff" repeatedly pounded aggressively on my room door demanding we open up, not identifying themself by name, causing a significant disturbance and making me feel unsafe. We immediately contacted the front desk to report the issue, expecting swift assistance. Staff claimed an intoxicated individual told staff this was her room but we did not see any woman. Only a male walking away towards the street/hotel entrance. Unfortunately, no meaningful action was taken to address the situation or ensure our safety and comfort. We were disrespected and told that we had nothing to worry about by staff. We decided to leave to another hotel immediately. How could anyone go to sleep after that disturbing moment?
Additionally as we were exiting, we could not leave the hotel for 5min because the front door was locked. Night staff was nowhere to be found. As we waited for the night staff to come downstairs and open the door another couple was waiting to leave as well. They said night staff was dealing with a “situation” where a partner drugged his partner, further causing us to feel more unsafe.
Given the lack of response from your staff and the distressing nature of the events, we did not feel secure remaining at the hotel overnight. We have therefore decided to leave the premises and seek alternative accommodation.
Jocelyn
2025 年 4 月に 4 泊滞在
6/10 (普通)
Teria-jo
家族旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス
It wasan eclectic and neat property. It is very loud though. The location is good, near to shops and the beach.
Teria-jo
2025 年 7 月に 1 泊滞在
6/10 (普通)
Tuan
2025 年 7 月 19 日
I did not like , some staff house keeping open door and still my peso money in my packet. So sad
Tuan
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Carlos Alan、SAN NICOLAS DE LOS GARZA
2025 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo excelente
Carlos Alan
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Cesar
出張
2025 年 7 月 16 日
良かった点 : 清潔度
El lugar esta bien por el precio, cumple con lo que da solo el baño esta muy pequeño.
Cesar
2025 年 7 月に 1 泊滞在
8/10 (良い)
James、San Antonio
2025 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The balcony room overlooked the busy street which was a plus for me. The room was comfortable. I wish they would yave provided a mini fridge free of charge as well as a safe in the rooms.
James
2025 年 7 月に 5 泊滞在
10/10 (非常に良い)
Martha、San diego
カップルで旅行
2025 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is so cozy. The rooms were so clean. We enjoyed the pool every night after a long hot day it was great to have. The hotel was super clean with staff always maintaining the property, very grateful for that. We would definitely stay here again.
Martha
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Rafael
カップルで旅行
2025 年 7 月 7 日
Ubicación lo vale. Cerca de todo, tienda de conveniencia cerca, cafés, restaurantes. Personal muy amable. No es un lugar de lujo pero cumple con lo necesario. Bonita decoración, plantas, colorido. Cuenta con alberca pequeña.
Rafael
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Christopher
グループ旅行
2025 年 7 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome stay and staff, centrally located to everything from the beach and boardwalk to all the great restaurants and coffee shops in the area!
Christopher
2025 年 6 月に 6 泊滞在
10/10 (非常に良い)
Jorge
家族旅行
2025 年 7 月 5 日
良かった点 : 清潔度
Very convenient
Jorge
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Ma. Natividad
小さなお子様連れの家族旅行
2025 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice clean and very friendly
Ma. Natividad
2025 年 6 月に 4 泊滞在
8/10 (良い)
Jessica
カップルで旅行
2025 年 7 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
En general el lugar es muy bello, solamente el horario de la alberca, opino que comienza muy tarde. Pero la playa está a unos pasos.
Lo recomiendo.
Jessica
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Gary、Las Vegas
2025 年 6 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great staffing and eager to assist. Wonderful location within walking distance to everything.
Gary
2025 年 6 月に 14 泊滞在
10/10 (非常に良い)
Julie
2025 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff cleaned all the time. Everything was kept tidy and clean.
Julie
2025 年 6 月に 9 泊滞在
8/10 (良い)
Anastasiya、Edmonton
カップルで旅行
2025 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really liked staying in this mexican style hotel. As it was our first stay in Mexico it was important for us to discover some mexican spirit and this hotel really had it. Location is just perfect, approximately 4 minutes walk to the beach, surrounded by nice cafes, bars. Hotel staff is polite and always ready to help. My reco is to visit Margarita PV bar (close to the hotel) with spectaculous cocktails. You can use common kitchen with fridge what is also good, there is a nice view from the rooftop from the kitchen. Probably, would be more convenient to have a small fridge in the room as the kitchen is open from 8 am to 8 pm.
Hotel is mostly quiet, just our last night was a bit noisy when a big group of people was checking in. Otherwise, there is a rule that everyone should be quiet starting 10 pm and not gather in common areas.
I recommend this hotel 9/10.
Anastasiya
2025 年 6 月に 5 泊滞在
8/10 (良い)
Fahad、Prince Albert
2025 年 6 月 18 日
良かった点 : 清潔度
Overall worth for money. Everything is nearby.
Fahad
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Donald、Minneapolis
2025 年 6 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is located in the heart of Zona Romantica and an easy walk to hundreds of amazing restaurants and beautiful beaches.
Donald
2025 年 6 月に 11 泊滞在
10/10 (非常に良い)
Cristian Arath
2025 年 6 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Cristian Arath
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
Curtis
2025 年 6 月 15 日
良かった点 : 清潔度、施設のコンディションと設備
The property is clean and well maintained. All of the staff are friendly and welcoming.
The Posada is close to the beach, the Romantic Zone Tile Park, and many places to get food of all kinds throughout the day.
Curtis
2025 年 5 月に 20 泊滞在
10/10 (非常に良い)
Tina、Menlo Park
2025 年 6 月 15 日
We love the staff! Always helpful and friendly.
Location is the best...near every area you want to visit.
Tina
2025 年 5 月に 9 泊滞在
10/10 (非常に良い)
RANI
2025 年 6 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location in the Zona Romantica, close to the best PV restaurants, shopping, and the beach. This hotel is charming, sparkling clean, excellent front office reception staff. My stay was an amazing experience!
RANI
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Julio
2025 年 6 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Julio
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Robert
カップルで旅行
2025 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the location easy walking distance to almost every thing you could want
Robert
2024 年 12 月に 14 泊滞在
10/10 (非常に良い)
Soumanjoy
2025 年 6 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Right in the center of the Zona Romántica, the heart of Puerto Vallarta downtown, this pleasant inn provides a minimal yet comfortable stay for singles up to small groups. Within walkable distances, there are countless bars, restaurants, clubs for entertainment, and pharmacies and convenience stores for supplies. It's just a few blocks from the beach. It has a swimming pool with chairs and umbrellas. Premises are spotless. Daily cleaning on request. The maintenance and front desk staff are very friendly. The location and accessibility to everything is unbeatable for the price.