Kate/Norbert have done an extraordinary thing with this property. It was our heaven for two weeks and exactly what we needed for five kids and four adults. There was plenty of space and amenities for all of us to live, lounge, and work remotely (internet connection was fantastic).
The house was very well maintained. The grounds were managed daily, the pools and house maintained regularly, and needs responded to promptly (ex. more bottled water, an unscheduled pool cleaning).
The rooms are spacious -- all of them from the living areas to bedrooms. ACs worked well. The kitchen had all the needed pots, pans, dishes, glasses, and utensils. The fridge accommodated our needs with no problem. The only oddity were some small openings between the bedroom and the bathrooms in those bedrooms. Maybe an architectural solution to manage humidity but it did make privacy awkward. Not a big deal though since the house has many bathrooms.
The pools are wonderful and we spent everyday in at least one. Such a pleasure. The kayaks allowed several of us to head out to sea many mornings.
The house is well located. While the road to the house is a bit rough, it's not far from supermarkets, laundry, and a good spot to head to Cancun, Chichen Itza, cenotes, Xcaret, coral reef snorkeling, and my favorite: whale shark snorkeling. Puerto Morelos beachside has some great restaurants.
Recommended! Thank you, Kate and Norbert, for a wonderful place to vacation!