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ル デュプレクスの口コミ

3.5 out of 5
ル デュプレクス
5 Rue De La Caserne, Puducherry, Pondicherry

口コミ

8.2

とても良い

評価 10 - 71 件の口コミ中 29 件が非常に良い" "
評価 8 - 71 件の口コミ中 27 件が良い" "
評価 6 - 71 件の口コミ中 8 件が普通" "
評価 4 - 71 件の口コミ中 1 件が不満" "
評価 2 - 71 件の口コミ中 6 件が非常に不満" "

8.0/10

清潔度

8.6/10

スタッフとサービス

6.8/10

設備とサービス

7.4/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

marc de

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant and well located in the heart of Pondichéry.
2024 年 2 月に 2 泊滞在

8/10 (良い)

milind

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le Dupleix is a nice boutique hotel in the French Quarter on a quiet street. It is an old bungalow that was supposedly used by the Governor. The hotel has built an excellent team of very friendly and guest service oriented staff who went out of their way to make my stay enjoyable. The kitchen team is extremely talented and all dishes were superbly cooked. The only thing that needs improvement is curbing the mosquito menace. Pondicherry is awash with mosquitoes and I was very concerned with picking up Dengue or some such infection. The team gave me Odomos & used a coil - to no avail. They could learn some protocols used in forest retreats like spraying citronella & lemongrass to keep mosquitoes away without leaving a bad odour in the premises.
2024 年 2 月に 3 泊滞在

6/10 (普通)

Hitendra、Pune

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The outside of the property & the Service is very good but the inside of the rooms is dingy & the choice of the colors of the walls are very poor. so much of brown that it gives a very dull environment. Not value for money at all. It is definitely steep
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Sally

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A well run Hotel
A hotel with a lot of history, located in the centre of White town within easy walking to most of the attractions of Pondicherry. Front desk staff are both friendly and professional with a can do attitude whenever we had a problem they were always happy to help. The room was spacious and well maintained with a comfortable bed, tea /coffee, fridge and in room safe , Mini our house keeper was always on hand if we needed anything, (much appreciated Mini) We ate dinner in the hotel several times and found everything of a high standard. Breakfast was also Excellent again the service was first rate. Good luck to the new manager you have a good team. We had a very good six days and will use again if and when we are back in Pondicherry would definitely recommend. Dave and Sally Yorks
2023 年 11 月に 6 泊滞在

10/10 (非常に良い)

Preeti

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful heritage mansion in a convenient location. The room was clean and well-maintained. We did have to climb two flights of stairs to get there - something to note if you are traveling with seniors! Food was average, the service excellent, especially our hostess Aswetha was very kind and helpful!
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Pritam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Situated a block from a beach and promenade, it was a very convinient location. Room sizes are very big compared to modern hotels. Staff was courteous. Food quality was good. Entrance of the property was a famous spot for social media pictures…
2023 年 8 月に 1 泊滞在

6/10 (普通)

Farzad

気になった点 : 清潔度、スタッフとサービス
I would not go back again
On the whole a very ok experience Rooms are old style not very clean, fan tas no regulator, towels outdated. Service is very slow and need regular reminders.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Shombit Kumar

2023 年 3 月に 1 泊滞在
Asis Kumarからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puducherry!Best Regards,

8/10 (良い)

Eilert

良かった点 : 施設のコンディションと設備
Super Lage mit kalter Dusche und MangelService
Das Dupeix liegt schön zentral, nur 3 Minuten von der Promenade entfernt. Man kann alles Wesentliche zu Fuß erreichen. Beim check in um 14:00 (offizielle check in Zeit) war unser Zimmer nicht fertig, wir waren etwas enttäuscht und man bot uns ein angeblich identisches Zimmer an. Das erschien uns sehr klein und wir bestanden auf unser gebuchtes Zimmer, das tatschlich ca 50% grösser war! Kleine „Verarschung“? Wir mussten 30 Minten warten und man fragte höflich, ob wir einen Wunsch hätten - ja, 2 Kaffee aufs Haus wären nett - das verneinte man aber! Beim morgendlichem Duschen stand uns immer nur kaltes Wasser zur Verfügung, der Service im Restaurant war nett, aber alles nur im Schneckentempo. Auf den Gängen standen den ganzen Tag Essensreste an den eigentlich schönen Sitzplätzen herum, im Restaurant hielt man es nicht für nötig, die alten Servietten und Gläser der vorherigen Gäste abzuräumen oder gar den Tisch für uns abzuwischen - sehr schade- hoffentlich liest das Management diese Bewertung. Besseren Service und Top- Essen haben wir zb in Villa Santhi erlebt- nächstes Mal.
2023 年 2 月に 3 泊滞在
Saman Nayananandaからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puducherry!Best Regards,

10/10 (非常に良い)

Niranjan

2023 年 2 月に 1 泊滞在
Saman Nayananandaからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puducherry!Best Regards,

10/10 (非常に良い)

Arun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 3 泊滞在
Saman Nayananandaからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puducherry!Best Regards,

8/10 (良い)

Sharmila、Harrow

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Pleasant hotel with good food. Our room was large but bed was uncomfortable and there was a lot of noise from the street. The room was also very dark with not much lighting. Also no English style plugs. overall disappointing.

6/10 (普通)

Mayur

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The property needs to be refurbished. The hotel is surrounded by two other properties that are undergoing major construction - so it is dusty with no natural light in the room. The laundry came back with the white t-shirts stained in multiple colours.
2022 年 12 月に 2 泊滞在
Asis Kumar Sahooからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.04132227750Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

10/10 (非常に良い)

Aravind Sriram

2022 年 12 月に 1 泊滞在
Asis Kumar Sahooからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puducherry!

2/10 (非常に不満)

Hassan

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The building from outside looks good, but the room are not cleaned, the water is cold no hot showers, tv do not work, poor plumbing as toilet does not flush. I was very disappointed, as the staff is friendly, but I will not go back to this property again.
Nidhinからの返信 (投稿日 : 2022 年 11 月 7 日)
Dear HassanGreetings!It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests with the best of services and facilities according to their needs. We regret for the inconvenience caused and we assure you that the team will take better care going forth. We look forward to welcoming you again to our hotel.With Warm RegardsNidhin HaridasGeneral Manager

6/10 (普通)

chandrapratap

カップルで旅行
良かった点 : スタッフとサービス
The property is old and not maintained properly, the Ac sound can be heard whole night , not very clean.it’s near beach and area surrounding it is very nice
2022 年 9 月に 2 泊滞在
Nidhinからの返信 (投稿日 : 2022 年 11 月 7 日)
Dear Chandrapratap,Greetings!It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests with the best of services and facilities according to their needs. We regret for the inconvenience caused and we assure you that the team will take better care going forth. We look forward to welcoming you again to our hotel.With Warm RegardsNidhin HaridasGeneral Manage

2/10 (非常に不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Look elsewhere, does not live up to reputation
For being one of the more expensive options in town, we expected much more. Our top floor room with frosted glass walls was dark and incredibly swampy. The mattress was uncomfortable and the sheets/pillows were moist from the humidity in the room. The shower was really gross with a dirty/moldy plastic mat, no hand towels, and almost zero water pressure. There were dead/dying bugs all over the room and an overwhelming chemical smell that gave me a headache. Breakfast was supposed to start at 7:30 but no one was around one of the mornings, and we paid extra for breakfast. Had dinner in the restaurant and it was just okay, nothing special and again, not worth the premium price compared to other restaurants in the neighborhood. Would not recommend this place to friends or family, particularly given the steep up-charge and the dismal state of maintenance. Service was well intentioned and everyone was generally friendly, but it's not enough to overcome the management issues.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Kapil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
amazing property and a great locality. beach is just 100-200 mts away. staffs were extremely helpful. worth the money
2022 年 5 月に 2 泊滞在

8/10 (良い)

Kiruba

家族旅行
良かった点 : スタッフとサービス、客室の快適度
It was a very charming heritage villa with gorgeous rooms and in a great and safe neighborhood however the restrooms are very dated. Staff are very warm and courteous.
2021 年 12 月に 1 泊滞在

8/10 (良い)

Kiruba

家族旅行
良かった点 : スタッフとサービス、客室の快適度
The property was very beautiful colonial style villa so it was both charming and gorgeous. However the restrooms were outdated, but the staff did everything they can to accommodate us. Very nice and quite niche neighborhood which was a plus.
2021 年 12 月に 2 泊滞在

2/10 (非常に不満)

paras

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a unique and made the trip extra special. The staff tried to do their best to take care of tbeir guest Very happy and satisfying stay at this heritage property.
2020 年 12 月に 4 泊滞在

10/10 (非常に良い)

Karen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic Heritage Hotel
Staying at Le Dupleix, a wonderfully restored heritage boutique hotel adds much to a trip to Pondicherry. Our room was spacious and comfortable and the hotel, while offering all the modern amenities, retains a very special French character and charm. The staff was always welcoming and friendly. It was a pleasure to return to the hotel after sightseeing or swimming at their sister property, Le Promenade. Mr. Prabu, the reception manager at Le Dupleix provided exceptional assistance, even locating a local jeweller who could repair a ring that I had purchased in Jaipur. To go to such lengths is an indication of Mr Prabu's desire to ensure that all aspects of a guest's stay are positive. We highly recommend Le Dupleix.
2020 年 3 月に 4 泊滞在

10/10 (非常に良い)

Sigrid

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alldeles utmärkt hotell
Mycket vackert hotell i kolonialstil. God franskt inspirerat kök. Mycket vänligt personal
2020 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jayshree

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

VivekK、Hyderabad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Charming boutique hotel in Whitetown with impeccable staff who treat each guest as a special VIP and work hard to accommodate special requests (such as special food order for baby).
2019 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 4 月に 2 泊滞在

8/10 (良い)

donald

Fantastic location
The location cannot be beat. The hotel has character. Perhaps too much character. The wifi is not very good. The attached restaurant is overpriced, but there are many nearby places that compensate for that. The room was in dire need of an update. The staff tried their best to overcome the limitations of a property that needs to be upgraded.
2019 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was good aesthetically but was not maintained well. No 5star quality , creaking floor boards , nails on the floor boards which hurt us, not clean....bathtub was dirty. Renovations were going on which was not mentioned before booking. Smell of the kitchen was overpowering mostly at night. Noise of doors & furniture disturbed us at night. Overall was cheated with an exhorbitant non refundable amount.
2019 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good vibrations ,nette Betreuung ,gutes Essen ,originelle Zimmer
2019 年 2 月に 2 泊滞在

8/10 (良い)

JaminiAhluwalia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very relaxing property with good food and helpful staff? The bed in the room where I stayed is too high and difficult to get into.
2019 年 2 月に 2 泊滞在
Pradeep M.V.からの返信 (投稿日 : 2019 年 3 月 3 日)
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. It is our constant endeavor to create a wonderful experience of warm hospitality and service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable. Such kind words of appreciation of the hotel and services goes a long way in keeping the morale of the team high, and I shall pass them down to the team personally. We equally glad of being able to impress you with our culinary prowess. We look forward to your return and assuring you of our best attention at all times. Warm Regards

10/10 (非常に良い)

gabriella

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent design and the friendliest staff.
I spent two nights at Le Dupleix and I would certainly go back. The hotel is in a quiet street closet to the beach and is a wonderful mixture of contemporary design and antiques. The staff went out of their way to make me feel at home and immediately took care of whatever little thing I asked for. Such a lovely bunch of beautiful young people. They serve continental and Indian breakfast .The only thing that surprised me, and that you should be aware of, is that the room is all glassed in and the windows cannot be opened. The AC worked well and there are bamboo shades and curtains all around for privacy and light control, but I was looking forward to sleeping under a fan in the balmy south Indian nights. One pleasant surprise was that the same company owns another Hotel a few blocks away on the waterfront with pool and spa, and the Le Dupleix guests are invited to use their facilities as well.
2019 年 2 月に 2 泊滞在
Pradeep M.V.からの返信 (投稿日 : 2019 年 3 月 3 日)
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. It is our constant endeavor to create a wonderful experience of warm hospitality and service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable. Such kind words of appreciation of the hotel and services goes a long way in keeping the morale of the team high, and I shall pass them down to the team personally. We equally glad of being able to impress you with our culinary prowess. We look forward to your return and assuring you of our best attention at all times. Warm Regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 1 泊滞在
Pradeep MVからの返信 (投稿日 : 2019 年 1 月 31 日)
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. It is our constant endeavor to create a wonderful experience of warm hospitality and service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable. Such kind words of appreciation for the overall facilities and services at the hotel helps in keeping the morale of the team high, and I shall pass them down to the team personally. We look forward to your return and assuring you of our best attention at all times. Warm Regards

10/10 (非常に良い)

SS、San Francisco

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No Elevator...so going up two flights with my aged parents was a pain. However, the staff was kind enough to give us a Ground floor room.
2018 年 11 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2018 年 8 月に 3 泊滞在

6/10 (普通)

HARDIK

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A RUN DOWN PROPERTY !!!!!!
The hotel is in a run down position , not maintained well , there is no lift to the floors !!! There is dust coming from air conditioning vents , not improvements done for the price they are charged

10/10 (非常に良い)

Shivam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful property....
Wonderful place and people.... amazing food.... a must place to stay in....
2017 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Wohlfühl-Hotel in zentraler Lage
In der Zwischenzeit nagt der Zahn der Zeit etwas an der Ausstattung, aber nach wie vor ein "Wohlfühlort"- in Pondycherry. Zentral gelegen, freundliches Personal. Sehr gute Küche am Abend, das Frühstücksbuffet ist etwas dürftig.

10/10 (非常に良い)

sophie agnès

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Sharon、Saratoga Springs, New York

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My Dream of Indian Hospitality
This was the perfect place for my stay in India. It was quiet, near to everything and the staff felt like true friends. I was traveling alone and they looked after not only my needs but me personally. They helped with excursion reservations, directions and offered cultural explanations to my many questions. I felt they truly cared about me and I truly cared about them. I can't say enough about the warmth of their hospitality and the thoroughness of their service. The hotel is small which suited my need for quiet and simplicity. The rooms open to an airy covered courtyard circled by palms and greenery. You can sit on the verandas or in the restaurant and drink your morning tea with papers. The included breakfast is diverse and generous. The restaurant served really good Indian food and is open to the public. The surrounding neighborhood is the old section of Pondicherry built by the French. The streets are tree-lined and safe and fairly empty of traffic. My room was large and decorated simply with period pieces. Everything was clean and well-kept, inside and outside. I will definitely stay here on on my next trip Pondicherry, a city top on my list of travel loves.

8/10 (良い)

laurence、Paris

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Très bel endroit plein de charme et d'authenticité. Seul bémol l'isolation phonique. Les chambre donnent sur la coursive et la cour du restaurant. Une tablée de 8 personnes très bruyante et ce malgré un coup de téléphone passée à la réception pour leur demander de baisser leur volume sonore. J'ai dû intervenir par moi même pour qu'elles cessent. Dommage.

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice staff and clean, comfortable rooms.
A very tranquil and well located spot in Pondi, thier breakfast is great. Near the Aurobindo Ashram.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Nice, Pondicherry Meh
Pondicherry was a bit of a let down. Except for the names of the streets, there really wasn't much French about the town. I expected cafes and bistros. There were none. Even the promenade was a let down. In the evening, there were thousands of people walking on the promenade but there weren't quaint restaurants to sit and people watch. The hotel was nice enough. The air conditioner worked well and was a welcome relief from the heat and humidity. The shower and toilet were a little funky in their open design. The breakfast was simple but sufficient--croissants were stale.

6/10 (普通)

terry 、houston tx usa

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Okay but needs lots of maintenance .
This hotel has character because it's old but it lacks a lot of amenities. The toilet seat was kind of a leather wood combination had tears in it. The faucet in bath didn't work properly and was not secured to the sink. Shower was difficult to enter.I left the room about 430 in the morning to catch a bit of Wi-Fi because it did not work in my room and found a woman employee sleeping right outside my door (to room number two.) She Remained for several hours even though multiple employees noticed that I was having to walk over her to get out of my room. The lighting in the bedroom is not good and there was one comfortable chair and one uncomfortable chair to sit in. I did get the staff to give me an extra chair that was along the wall but it was faded and not particularly clean. The towels were not white but they were clean. I really don't know if there's something better in Pondi but I sure hope I find it next time .

10/10 (非常に良い)

ARUN、Chennai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Stay, Good Service. Enjoyed our family trip.

8/10 (良い)

Bhawik

良かった点 : スタッフとサービス、施設のコンディションと設備
Great stay at Le dupliex
Good location of the hotel. Staff was very warm and welcoming and tasty food.

8/10 (良い)

Divya、Delhi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely stunning Hotel
Beautiful Hotel, worth every penny barring the breakfast which doesnt change any day during the stay. If you ignore the breakfast part I will give it 5 stars, the rooms are simply beautiful, only glass and wood. The website pics don't do justice to the Hotel ambiance. Good and helpful staff.