4/10 (不満)
Rachel S.
2025 年 7 月 8 日
No Towels, Sheets, or Toiletries
My friends and I enjoyed our stay on Cape Cod but will not be booking these accommodations again. While everything was clean and the location was nice, the customer service experience was severely lacking. There are no towels, bed sheets, or toiletries provided here. Not even a hand towel or top sheet for the bed.Upon asking about this, we were informed that these were items you had to rent from a separate linens company. So after paying for your accommodations (which includes a cleaning fee) you still are out more money if you want a towel to use after you shower. Ridiculous. This was supposedly in the booking information but no doubt in fine print. Stay somewhere else where you're not expected to operate on an "honor system" when it comes to paper towel usage.
Rachel S.
2025 年 7 月に 4 泊滞在