4/10 (不満)
Peggy L.
2024 年 6 月 16 日
気になった点 : 清潔度
Yearly Fishing Trip
My family has been going to Lake Texoma 20 years fishing - we have stayed at several different places - as the family has grown, we choose this year the Tree Top Lake View Home - was very excited about the location and being able to enjoy with family - all was good about the check in - The Host was nice and easy to communicate with upon arrival - I did text the host some issued we had with the home upon arrival. A few days after our stay is when it went wrong for me - all the sudden VRBO is charging me additional funds saying we broke things in the home, left a lot of trash and had too many guests on property. The day the host came to property the guests was not an issue - the host and I discussed on the porch about my weekend plan and that I also had the two cabins rented up front for my guests. Then the host sent a note saying the additional funds was for trash bags and laundry detergent and a destroyed tether ball. Not sure what to think - we did laundry due to not enough towels for a 4 day stay on a raining weekend and used trash bags that were left under the sink. If the supplies were not to be used - then #1 don't leave them or #2 have it posted on what qty should be used. We even did the towels when we left so the clean crew would not have too. On the destroyed tether ball - it was already in very bad condition - very worn and tethered. So, the lesson on that is don't use anything worn out. You will be responsible.
Peggy L.
2024 年 5 月に 3 泊滞在