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ホテル ヴィラ フランカの口コミ

5 out of 5
ホテル ヴィラ フランカ
Viale Pasitea, 318, Positano, SA

口コミ

9.2

とても素晴らしい

評価 10 - 558 件の口コミ中 379 件が非常に良い" "
評価 8 - 558 件の口コミ中 128 件が良い" "
評価 6 - 558 件の口コミ中 26 件が普通" "
評価 4 - 558 件の口コミ中 15 件が不満" "
評価 2 - 558 件の口コミ中 10 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
静かな時間を過ごすことができました。品があるVilla です。料理も美味しい。ホスピタリテイも充実していました。窓からの景色が最高でした。朝食も美味しかった。日本人向きだと思います。また、泊まりたいです。
2021 年 5 月に 2 泊滞在
Laurent Servettiからの返信 (投稿日 : 2021 年 6 月 10 日)
Dear Madam, Thank you very much for taking the time and trouble to let us know your feedback following your stay at Villa Franca Positano. Guests' reviews are always very important for us to monitor and improve our services. We are glad that we made your stay pleasant and enjoyable. We look forward to welcoming you back to Villa Franca in the future and remain at your disposal if need be. Yours sincerely. Laurent Servetti Hotel Manager

10/10 (非常に良い)

シェン、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビーチを一望できる素敵なロケーションです。丘の頂上にあり、オーシャンビューも最高です。
スタッフの方もかなり親切でバスやタクシーのことやレストランの予約などいろいろお世話になりました。 朝食会場もかなりいい雰囲気で毎朝楽しみでした。 バス乗り場も近くで便利です。

10/10 (非常に良い)

Lauren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay! The staff was incredible and the property was gorgeous. We can’t wait to come back! 5 star service and amenities!
2024 年 5 月に 6 泊滞在

8/10 (良い)

Maninder

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property has the most beautiful views from its rooms and the rooftop pool and bar is amazing. The staffs professionalism is top tier. Only thing to watch out for is this indoor restaurant. The food was not great at all, especially for the price we paid. We had to go to another restaurant afterwards to grab a bite and even ran into other guests from our hotel who also weren’t pleased with the food.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Anahit

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service and a real 5 star hotel. We had amazing experience.
2023 年 10 月に 4 泊滞在

6/10 (普通)

Daniel

良かった点 : スタッフとサービス
Way too expensive for what they have to offer! Rooms are very small and the service is very expensive

10/10 (非常に良い)

FELICIA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There is not a bad view from this hotel- we had an absolute amazing time: superior service, incredible views, amazing food... this will definitely be a vacation we will never forget and the biggest reason is because we chose to stay at the Hotel Villa Franca. It was expensive but worth every penny and we would stay again in a heart beat. This was not expected but breakfast, mini bar and shuttle via golf cart around was included.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Joanne Bernadette、Orangeburg

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Excellent service & beautiful hotel!
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Danielle

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel! Fabulous staff!
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Peter

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Stacey Ann

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Looks to be the most upscale. Roof top makes it all the way worth it!
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

supaporn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best stay everything is just perfect. The staff is super friendly and the view is spectacular.
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Ashley、Plymouth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a stunning, perfect property overlooking the entirety of Positano. There is nothing not to love! The amenities of the rooftop pool, numerous restaurants, floor-to-ceiling windows in the common areas - the friendliness and professionalism of the staff - it was an 11/10. The secret yet not so secret best part? The golf cart brings you down to the town's main center, saving hours, sweat, and exhaustion. That was a game changer, none of our friends' hotels had that option, and it was our favorite part! The rooms were pristine, the views breathtaking, and the bonus of nightly turn-down service was perfect. The breakfast was enough and kept you full for many hours while exploring. The only negative I found was that the bathroom was dimly lit, making it very difficult to do your makeup. They need to add a makeup mirror and then it'll be the full package! But if that's my only complaint...its nothing.
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Iliana、palatine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Eduardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bathroom to small. Columns inside the rooms dangerous when you walk abou in the dark or too tall. Driver of the shuttle was very helpful above and beyond
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在

6/10 (普通)

Jacques

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
really beautiful hotel but it's at the top of the cliff and not very easy to move around Positano. For the cost of this hotel...the staff could have been more customer oriented.
2023 年 8 月に 3 泊滞在
Hotel Villa Francaからの返信 (投稿日 : 2023 年 8 月 24 日)
Thank you for staying with us and for sharing your experience. Our facility is in a unique position, on the top of the hill. Our guests can take advantage of a free shuttle service at fixed times to reach the city centre. Our team does everything possible to make your stay unforgettable. We hope to be able to welcome you again.

10/10 (非常に良い)

Teni

2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Guillermo

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice excelente service
2023 年 8 月に 3 泊滞在
Hotel Villa Francaからの返信 (投稿日 : 2023 年 8 月 24 日)
Thank you for taking time to review our hotel. We are glad to know that you enjoyed your stay here and we hope to welcome you again.

10/10 (非常に良い)

anthony

2023 年 7 月に 6 泊滞在

2/10 (非常に不満)

Poonam

2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Paris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Peyvand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The views from the room and rooftop were amazing. The staff was very helpful for anything we needed to make our trip memorable. Having private transportation to and from the beach area saved us a lot of walking up and down the steep hills.
2023 年 6 月に 3 泊滞在
HVF Ambassadorからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear M/M Peyvand,we really appreciate your feedback.Thank you very much and we hope to host you again in the future.

6/10 (普通)

Musci

カップルで旅行
良かった点 : スタッフとサービス
Non all altezza di 5 L Nella doccia non ce dove appoggiare lo shampo . Il mini bar sarà pure gratis ma non ce nulla . Un ciccolato un salatino ….! La Tv un incubo ci vuole un tecnico x accenderla . Positano incantevole personale top
2023 年 6 月に 2 泊滞在
HVF Ambassadorsからの返信 (投稿日 : 2023 年 8 月 24 日)
Grazie mille per aver soggiornato all'Hotel Villa Franca e per il tempo che ha dedicato per rilasciare il suo feedback.Ci teniamo a precisare che il minibar è fornito di diversi soft drinks e come piccoli snacks ci sono patatine, caramelle gommose e noccioline.Per la televisione, in ogni camera è presente un foglio di istruzioni per connettersi sulla tv locale o su quella locale.Siamo davvero lieti di sapere che ha apprezzato il nostro personale, che fa il possibile per rendere il soggiorno indimenticabile.Speriamo di ospitarla in futuro.

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Having stayed in many hotels around the world, this has to be one of the nicest in terms of people, location and sheer attention to detail. HVF appears proudly on everything around the hotel and we can see why. Definitely a recommendation from us!
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Lilly

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely Lovely
Villa Franca is absolutely lovely. The staff went above and beyond at every turn.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Alexis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful modern hotel with professional & friendly staff.
2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Brittany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely 3 night stay at HVF. Amazing service and staff , lovely pool
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

H

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I had an incredible experience staying at Hotel Villa Franca. We visited/ate lunch at both Hotel Poseidon and Le Sirenuse while in Positano and were so happy we stayed at Hotel Villa Franca instead. The hotel feels recently renovated and the hotel staff is top notch. Our favorite parts of the hotel and why I would select it over other hotels are 1) the rooftop pool/restaurant and 2) breakfast. The hotel is located towards the top of the city so the views from the pool deck/rooftop bar are incredible. We enjoyed swimming or grabbing a drink while taking in the views from the rooftop after a long day of walking all the steps/alleys in Positano. This is one of the few Positano hotels where the pool is on the rooftop so you get a full 360 view of the city. Also, the breakfast was a great experience to start each day and we did not have huge expectations when we booked. The breakfast tables are along a balcony overlooking the city and beach. As soon as you sit down, a few servers place like 7 small plates of food on your table without requesting. They bring out a meat & cheese plate, a slice of quiche, a bowl of fresh fruit, a plate with several fresh croissants/danishes and even a small chocolate cake. This is even before you get to select other foods from the breakfast menu that also are free of charge. The hotel has an on site chef so everything is cooked fresh and it feels like they try to come up with unique recipes.
2023 年 5 月に 3 泊滞在

8/10 (良い)

Cliff

2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

GEORGE、SYDNEY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel with outstanding views and excellent service throughout our stay. Beautiful art decor hotel with state of the art interiors. The staff were attentive at all times and willing to assist you and every stage of your stay. The breakfast offered was fit for a king. We walked into a lovely bottle of chilled Prosecco and a lovely cake for our wedding anniversary stay! Just BEAUTIFUL!!
2023 年 5 月に 2 泊滞在

2/10 (非常に不満)

Daniel

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Johniya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent stay! Really enjoyed this hotel. The view was breathtaking, pool was relaxing, staff were accommodating, the room was comfortable and modern. Loved it, would definitely stay again
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Børge

2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Aaron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay. Loved it
2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Amber

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this hotel and everything about it. I would have to say one of the best hotels I have stayed at and the experience is something I will never forget. The staff is very professional, kind, and helpful. We arrived at the hotel at 10 am and check in was not until 4 pm. They saw how tired we were from a long flight and gave us a bigger room that was available so we would go to sleep. I thank them for this because not many hotels would do that. The vibe of the hotel is also very nice, fresh, and contemporary. Nothing like anything else in Positano.
2022 年 10 月に 4 泊滞在

8/10 (良い)

beatrice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was nice and professional. The place has more of a Hollywood vibe than authentic Italy. The informs that the staff has to wear is ridiculous. It is ultra modern which doesn’t go with the atmosphere of the town.
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Elizabeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional experience all around. Incredible staff, restaurants, view, rooms. Absolutely recommend.
2022 年 9 月に 7 泊滞在

6/10 (普通)

Elise

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Disappointing
Hotel is beautiful but the service was not good. Disappointing for a 5 star hotel. Personally, I would rather have good service rather than a “hipster “ vibe!
2022 年 10 月に 5 泊滞在

10/10 (非常に良い)

Baron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Above and Beyond!!!
Hotel was fantastic. The concierge service was above and beyond. Rooms were very clean, well maintained. The shuttle service made every part of our stay easy.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Anastasia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our second time staying here and we love it.
2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Kulu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 5 泊滞在

10/10 (非常に良い)

derek

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, ocean views, Michelin dining.
2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Kelly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hôtel Villa Franca is a jewel. Located at a higher elevation away from the more crowded beach and shopping district gives the benefit of both a breathtaking view and a quieter experience. Ever luxury detail, including free shuttle service has been takin into account. Food was excellent, pool delightful and the staff was wonderful.
2022 年 8 月に 4 泊滞在

4/10 (不満)

Armen

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
.
2022 年 7 月に 2 泊滞在

4/10 (不満)

Luiz

良かった点 : 清潔度
Do not spend your money here!
Too expensive. Do not worth it. Very Small room. The guy in front desk was arrogant. Employees entered our room whithout knoking the door! Towels were dirty. Do not spend your money here. Pool and gym opens at 10! Which gym in the world opens at 10?
2022 年 7 月に 4 泊滞在

8/10 (良い)

Candice

2022 年 7 月に 4 泊滞在

10/10 (非常に良い)

Siva、Princeton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our experience at HVF was outstanding. Please don’t forget to check out the terrace lounge and restaurant. Max the Manager is a star. The entire hotel staff are just plain amazing. We will be back soon!
2022 年 6 月に 2 泊滞在

4/10 (不満)

Maxwell、Washington

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Villa Franca is perfectly positioned at the top of Positano and has an incredible 360 view of the town. The pool area is nice and makes for a very relaxing day looking at the mountain. We also appreciated the free shuttle down the hill, so we didn't have to walk hundreds of stairs. Other than the pool and shuttle, we were disappointed in the service and our overall experience. There were ants outside of our room, making it impossible to sit outside on our patio without them crawling on our table/chairs, the service at breakfast was really hit or miss (e.g. we didn't get water every day, even though we asked for it multiple times), shower also didn't have a door, which resulted in our whole bathroom floor being flooded with water making it unsafe to walk around and we felt like ONE linen sheet was too hard/uncomfortable. Providing an option for softer sheets would have been nice. When our taxi came to pick us up, the front desk didn't call to tell us that he was here and we really felt like the hotel didn't care about providing a high-level of service. They were more concerned about us committing to have the tasting menu (and paying $220 Euros per person) for that dinner, versus getting the basics right like fixing the spotty internet and bringing us our breakfast quickly (we waited 40 minutes for yogurt). Since the views are nice, I'd recommend going here for a nice lunch, but spend your money on another hotel that is hospitable and has more consistent service.
2022 年 7 月に 3 泊滞在