We were so excited to stay at The Marmalade Hotel. However, this hotel misses the mark in a few categories:
We were left to carry our luggage up the stairs (no elevator).
The staff sort of half-heartedly answers questions about area restaurants/sights.
Our room's thermostat was not working properly and we roasted on the first night. We tried getting help, but the night shift woman didn't know how the control worked. The next day we found out that the receptionist needed to turn our HVAC system on with a switch behind the front desk! There was not an apology for our hot, sleepless night. An apology would've gone a long way.
kathy
2024 年 5 月に 2 泊滞在
6/10 (普通)
Vijay
カップルで旅行
2024 年 5 月 7 日
気になった点 : 施設のコンディションと設備
This property is grossly overpriced. It is no more than an motel but we pay 7 star hotel prices.
Not worth the costs and poor value
Vijay
2024 年 4 月に 1 泊滞在
6/10 (普通)
Adrienne
グループ旅行
2024 年 5 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
At check in, I was asked to pay for the stay despite already having prepaid through Expedia. I was refunded promptly once I showed the confirmation email. The hotel room itself is nice and quiet. We stayed in hoping for room service but it was not being offered. Two employees told us they are short staffed and don’t normally work the positions they were in, hence all the confusion. The rate is quite high for the lack of service and amenities you get at the hotel. Next time, I’ll look for a hotel for on the water instead.
Adrienne
2024 年 5 月に 1 泊滞在
8/10 (良い)
jean-marie
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
hotel calme , bien placé,
pas d' acensceur
jean-marie
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Rebecca
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the area. Walkable, plenty of stores and restaurants. The best restaurants book pretty quick so if you are interested in one, ensure to make reservations ahead of time. Lovely town
Rebecca
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Richard、Cornelia
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Marmalade staff went above and beyond in helping us with our dining choices even going to the restaurant to confirm our reservations. The breakfast was delicious. Would definitely stay here again.
Richard
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Mark
家族旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved Portree and this hotel. Our only suggestion would be to book dining reservations in advance. We BARELY got in for dinner after trying 5-6 restaurants as a walk-up. And this was early in the season (3rd week of April). The brunch at the hotel is great, but I'd also book that early if you want an early start out on the trails.
Mark
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
John
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delightful environment; top class room; excellent food
John
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Cindy
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay for Isle of Skye
Cindy
2024 年 3 月に 8 泊滞在
10/10 (非常に良い)
Carmela
家族旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is clean and convenient, all in a standard modern style. I usually prefer old school with lots of character, but this was a last minute emergency stop. And what a great choice! The staff were absolutely wonderful - really kind and helpful. We booked late in the evening because a road closure precluded our getting back to our hotel on the mainland. The staff graciously offered us toothbrushes and went out of their way to find a restaurant that could accommodate us at the late hour. So welcoming