スイート キングベッド 1 台ソファーベッド付き | 専用キッチン | 冷蔵庫、電子レンジ、コンロ、食器洗い機

タウンプレイス スイーツ バイ マリオット ポートランド ヒルズボロの口コミ

2.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 153 件の口コミ中 79 件が非常に良い" "
評価 8 - 153 件の口コミ中 45 件が良い" "
評価 6 - 153 件の口コミ中 19 件が普通" "
評価 4 - 153 件の口コミ中 4 件が不満" "
評価 2 - 153 件の口コミ中 6 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

2020 年 1 月に 3 泊滞在
A.Edrenicからの返信 (投稿日 : 2020 年 1 月 27 日)
Thank you for taking the time to leave your honest feedback. We look forward to the opportunity to better serve you in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Tiffany (AGM)からの返信 (投稿日 : 2024 年 3 月 13 日)
Hi Kevin, On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 (普通)

David

気になった点 : 施設のコンディションと設備、客室の快適度
Sad dark little room
Three lights were not working, so we told the girl at the front desk. Best thing about this place was the location.
2024 年 2 月に 2 泊滞在
Tiffany Shimer, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Hi David, thank you staying with us at TownePlace Suites. We appreciate you taking the time to let us know about the lights so our maintenance team can work to get them replaced. We hope you choose to stay with us again on your next travels to the area. Thank you again! Warm regards

6/10 (普通)

Matthew

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
This is an adequate suite hotel. The staff is great and the breakfast good. It’s a short walk to New Seasons Market and other stores and offices in the Orenco Station area. Close to the MAX too. The particular room we had was more of a studio suite advertised as a traditional suite. It was a bit small for three people - and the room said it could sleep four.
2024 年 1 月に 6 泊滞在

10/10 (非常に良い)

Michael、Madras

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 12 月 13 日)
Thank you for taking the time to rate your experience! If there is anything more we could of done to improve your experience, please let us know. We hope to see you again when your travels bring you in the area! As always, Safe Travels!

10/10 (非常に良い)

Michael、Madras

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tiffany and Demetrio were awesome! I felt welcomed and was greeted with a smile. Definitely my go to whenever I stay over in Hillsboro. Thank you!
2023 年 11 月に 1 泊滞在
Kayla Mohr - General Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for providing us with your feedback! We are happy to hear you had a positive experience with our team members! We hope to welcome you back again in the future!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Tiffany Shimer, Assistant General managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Michael, thank you for taking the time to rate your experience! We hope to welcome you again soon and that you choose to stay with us again the next time your in town!

6/10 (普通)

dave

家族旅行
No second bed. We had to dress the foldaway bed ourselves. Charged us for parking when we didn't have a car.
2023 年 7 月に 2 泊滞在

4/10 (不満)

David

気になった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

6/10 (普通)

Patrick

良かった点 : 客室の快適度
気になった点 : 清潔度
Too many issues
While the rooms were nice, we had several other issues. We showed up to check in around 3:30 and the rooms were not ready. The cabinet above the microwave containing the toaster was filthy! The shampoo dispenser was empty. When I asked where the ice machine was, it was like a foreign concept. We were given a small cup of ice to take to our rooms, which were found to have empty ice makers. On top of all of this, I woke up to an emailed invoice on the day of check out for $10 to park in the hotel parking lot! This is apparently a routine charge. I personally have never paid for parking at a hotel and will never do so again. I’m hearing friends say they’ve seen this before, but not me except when using valets, and I have driven all over this country.
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Kyle

2023 年 7 月に 1 泊滞在

8/10 (良い)

JEFFREY、Aguadilla

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Steven Takashi

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It had nice amenities and had a secluded feel to it.
2021 年 11 月に 2 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 11 月 15 日)
Steven Takashi, Thank you so much for this kind review regarding your recent stay. We're so happy to hear you enjoyed your stay and look forward to seeing you again in the future should your travel plans bring you back to the Hillsboro area.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
2021 年 9 月に 3 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 9 月 20 日)
Thank you for your review. We hope to see you again soon!

10/10 (非常に良い)

Diane

良かった点 : 清潔度、客室の快適度
2021 年 9 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 9 月 20 日)
Diane, Thank you for taking the time to leave feedback regarding your recent stay. We're thrilled to hear you enjoyed your stay with us and hope to see you again soon!

10/10 (非常に良い)

Irina

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 9 月に 1 泊滞在

2/10 (非常に不満)

DAVID

2021 年 7 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2021 年 7 月 23 日)
David, Thank you for taking the time to leave this review regarding your recent stay with us. We're sorry you did not enjoy your stay, but are wondering if you would be able to provide us suggestions on how we can improve our overall service. Thank you again for your time. Have a wonderful day!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
MASSIVE chemical smell from cleaning agents and chemicals used to clean the room. LOUD street nearby. Smokers smoking in the stairwell.
2021 年 7 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2021 年 7 月 21 日)
Thank you for taking the time to leave this honest review regarding your recent stay with us. I apologize that there was a strong chemical smell in the room upon check in. I do also apologize that there were people smoking in the stairwell. Typically, if we are notified right away, we are able to resolve the issue immediately. We appreciate you bringing this to our attention and will be sure to keep an eye out for this as we are a non smoking property and have designated smoking areas. Thank you again for your feedback. We hope to be able to better serve you in the future!

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、客室の快適度
Hillsboro Orenco
Clean and comfortable location with friendly knowledgeable staff. Extended our stay by one day.
2021 年 7 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 7 月 13 日)
Thank you so much for this kind review regarding your stay! We're so happy to hear you enjoyed yourself and extended your stay! Please let us know if you need anything throughout your stay!

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : 設備とサービス
Called to find out if outdoor pool was open, clerk said Yes it is. (Never told me there was a 40 minute limit per day for pool). That is why I picked this place for a getaway weekend. The other clerk told us( my girl and I ) “You can leave whenever you want. Disrespectful and so unprofessional. These 2 should be stocking shelves for minimum $$.
2021 年 6 月に 2 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 6 月 29 日)
Thank you for taking the time to leave this review regarding your recent stay with us. We are so sorry to hear about these interactions with our team. Please rest assured it has already been addressed. Thank you again for leaving this review. Have a great day!

6/10 (普通)

Thomas

家族旅行
良かった点 : 清潔度、客室の快適度
Old hotel
No breakfast, old building, no pool, very sm rms and beds.
2021 年 6 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 6 月 28 日)
Thomas, Thank you for taking the time to leave this honest review. We are so sorry you did not enjoy your stay with us. I am curious why you mention no breakfast and no pool. We have breakfast daily in our lobby, and our pool was open to all throughout the entire weekend. I apologize if you were not aware that we did in fact have these amenities and will speak to my team to ensure they are letting everyone know upon check in. Thank you again for leaving this honest review. We hope you have a great day!

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、客室の快適度
The room was very clean. The employees we met were super nice. The walkability of Orenco Station is excellent. Was a great little getaway.
2021 年 6 月に 1 泊滞在
Steenからの返信 (投稿日 : 2021 年 6 月 21 日)
Thank you for taking the time out of your day to write a review. I will inform our team of the great things you have said and they will be delighted to hear about them. If your travels take you back to Hillsboro, We would love to see you again. Warm Regard Steen Front Office Manager

2/10 (非常に不満)

Teresa

家族旅行
気になった点 : 客室の快適度
already paid, but they gave away my room.
when i got to the hotel to check in, they had no rooms available even though i already prepaid 12hours earlier. their sister properties didn’t have any openings either. had to take a lyft 30min away and pay $200 to get the only room i could find in the area that was available. it was 1am and they left me almost stranded. thank god i had the money and was able to find that other room!! so disappointed.
2021 年 5 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 6 月 1 日)
Teresa, Thank you for taking the time to leave this honest review about your recent experience with us. It is never our intent for guests to leave us feeling disappointed, so I am so very sorry for that. We take feedback very serious and will ensure to address this with the entire team to improve our overall operations. We hope you have a great rest of your day!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Convenience to my plans and convenience to the Orenco station stores
2021 年 3 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 3 月 26 日)
Thank you for taking the time to leave this kind review. We are glad to hear you enjoyed your stay and look forward to seeing you again soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2021 年 3 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2021 年 3 月 16 日)
Thank you for taking the time to leave this nice review of your recent stay with us. We are so glad to hear you enjoyed it and look forward to seeing you again soon.

8/10 (良い)

april F.、Silverton Oregon USA

良かった点 : 清潔度
wildfire evacuation
older, but clean and nice. Had to go to the office to fix key card other than that, was nice
2020 年 9 月に 3 泊滞在

10/10 (非常に良い)

Josue

良かった点 : 清潔度、客室の快適度
2020 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 8 月 25 日)
Thank you for your review - We hope to host you again if you find that your travels may bring you back to Hillsboro!

10/10 (非常に良い)

Juana

2020 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 8 月 25 日)
Thank you for your review - We hope to host you again if you find that your travels may bring you back to Hillsboro!

10/10 (非常に良い)

Ariella

良かった点 : 清潔度、客室の快適度
Wonderful
Beautiful property having a kitchen saved us alot on eating out. Lots of shopping near by, staff was very nice overall a great experience.
2020 年 7 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 7 月 21 日)
We are thrilled to hear you enjoyed your stay - We hope to host you again if you find that your travels may lead you back to Hillsboro!

8/10 (良い)

Kelly、Beaverton

カップルで旅行
良かった点 : 清潔度、設備とサービス
Everything was great! During these times it is hard to get away, but this was a home away from home for us! Thank you!
2020 年 7 月に 2 泊滞在
FOMからの返信 (投稿日 : 2020 年 7 月 14 日)
Thank you so much for your review - We hope to host you again if you find that your travels may lead you back to Hillsboro!

8/10 (良い)

hugo

出張
良かった点 : 清潔度、客室の快適度
2020 年 6 月に 4 泊滞在
FOMからの返信 (投稿日 : 2020 年 7 月 14 日)
Thank you for your review - We hope to host you again if you find that your travels may lead you back to Hillsboro!

10/10 (非常に良い)

Carmen

家族旅行
良かった点 : 清潔度、客室の快適度
2020 年 3 月に 2 泊滞在
Andrea Eからの返信 (投稿日 : 2020 年 3 月 31 日)
Carmen, Thank you for taking the time to leave this review. We are so glad you chose to stay with us and hope to see you again soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス
We liked the fact that it was broken up into multiple units providing more privacy.
2020 年 2 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2020 年 2 月 24 日)
Thank you so much for leaving this review. We are glad you enjoyed your stay and look forward to seeing you again soon!

8/10 (良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place to stay
Conveniently located to where we wanted to be. Easy to find and well lit area. Our room was clean, and well appointed.
2020 年 1 月に 1 泊滞在
HANからの返信 (投稿日 : 2020 年 1 月 31 日)
Thank you for choosing TownePlace Suites in Hillsboro! We host you host you again in the new future!

10/10 (非常に良い)

Jeremy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2019 年 9 月 9 日)
Jeremy, Thank you for taking the time to put together this review. We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really appreciated the staff being extra kind about getting me a handicap room due to my fibromyalgia flaring up and stairs not being an option.
2019 年 9 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 9 月 4 日)
We are so happy to hear that you were well taken care of by our staff. Thank you for choosing TownePlace Suites in Hillsboro!

6/10 (普通)

Carmen

家族旅行
気になった点 : スタッフとサービス
Since I checked in receptionist was not friendly at all. When I got to my suite I noticed I had a queen bed instead of a king & that’s what I was mainly looking for to stay at a hotel with a king bed! The main reason why I even booked at this location. I called the front desk & receptionist informed me that they were all out of king bedroom so then why did the online website say otherwise Nd like I said main reason why I even book that location. Why didn’t she inform me of this at my check in, would she had told me anything at all if I had not called. Also wanted money back for getting a queen she also stated the rooms where all the same price it does not say any of this when booking FYI would of been nice to have all this information at check in that way I could have left immediately. Other than that the pool Nd hot but where nice breakfast the next day was ok not much food was being stocked up Nd only one waffle maker for everyone was very inconvenient
2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 9 月 5 日)
Thank you for taking the time to leave feedback regarding your recent stay. We are so sorry to head that you did not receive the room type you were expecting. On behalf of the entire hotel I would like to sincerely apologize for the inconvenience we caused. Our front desk staff should have informed you at check in that we did not have any more king suites available. Please rest assured all our your feedback will be used as a teachable moment to improve in areas such as better communicating and offering a breakfast with more options and room for our guests. We certainly hope to have another opportunity to restore your confidence in our hotel if you find that your travels may lead you back to Hillsboro. Thank you again for choosing TownePlace Suites by Marriott.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a great vibe and stay well recommended, very pet friendly.
2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 9 月 3 日)
Thank you for taking the time to provide feedback regarding your recent stay. We are so happy to hear you enjoyed our hotel - We hope to host you again if you find that your travels may lead you back to Hillsboro!

8/10 (良い)

Risai

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The stairs and landing area need some cleaning. Other than that it was excellent
2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 9 月 2 日)
Thank you for providing feedback from your recent stay - We will be sure to address this issue right away. We hope to host you again if you find that your travels may lead you back to Hillsboro!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the seclusion and the established greenery.
2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 9 月 2 日)
Thank you for your review - We appreciate your feedback!

2/10 (非常に不満)

宿泊されたお客様

2019 年 8 月に 2 泊滞在
Andrea Eからの返信 (投稿日 : 2019 年 8 月 29 日)
Thank you for taking the time to leave this review. We are sorry to see you did not enjoy your stay with us. We hope to be able to restore your faith in our property in the future.

8/10 (良い)

Joyce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Location with a Neighborhood Vibe.
The location was great and the grounds were amazing! The hotel is set up more like a village in a peaceful setting than a busy hotel. Our room was clean and nicely furnished. The breakfast was listed as a continental, but there were a few hot items as well. However, the staffing was inadequate for the number of guests and they kept running out of some items. Also one waffle maker didn’t cut it. Other than that, it was a great place and the staff member at checkin was very helpful and friendly.
2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 8 月 14 日)
Thank you so much for choosing TownePlace Suites Portland Hillsboro for your lodging accommodations. Your feedback will be passed along accordingly and used as a teachable moment for how we can improve our breakfast options and staff service. We are thrilled you enjoyed your stay & hope to host you again in the near future!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pool was nice. Breakfast was great!
2019 年 8 月に 1 泊滞在
Andrea E.からの返信 (投稿日 : 2019 年 8 月 8 日)
Thank you so much for taking the time to write this very kind review. We are so glad you enjoyed your stay and hope to see you again soon!

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 8 月 6 日)
Thank you for your review! We hope to host you again if you find that your travels may lead you back to Hillsboro.

10/10 (非常に良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable room with friendly staff
Very nice customer service. Friendly front desk. Comfortable room. Love the Paul Mitchell products! Very comfortable bed. Nice kitchen to cook in. Great amenities, unfortunately couldnt use them because we checked in very late.
2019 年 7 月に 1 泊滞在
FOMからの返信 (投稿日 : 2019 年 7 月 31 日)
Thank you for taking the time to provide positive feedback regarding your recent stay - We appreciate your business and hope to host you again in the near future!

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
More like home than hotel
2019 年 6 月に 2 泊滞在
Haley Aからの返信 (投稿日 : 2019 年 7 月 2 日)
Thank you for choosing TownePlace Suites! We greatly appreciate you taking the time to provide positive feedback regarding your recent stay. We hope to host you again if you find that your travels may lead you back to Hillsboro!

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was very nice and comfortable, we had a hiccup during our arrival but your management and staff went way above to make our stay memorable.... Thank you.
2019 年 6 月に 2 泊滞在
Andrea E.からの返信 (投稿日 : 2019 年 6 月 11 日)
Daniel, Thank you so much for taking the time to put together this very kind review. We are so glad that despite the hiccup at check in, you and your family enjoyed your stay. We look forward to hopefully seeing you again soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 1 泊滞在
Andrea Eからの返信 (投稿日 : 2019 年 5 月 13 日)
Thank you for your review. We look forward to serving you again whenever your travels bring you back to Hillsboro!

8/10 (良い)

宿泊されたお客様

ペット同伴の旅行, 出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spotlessly clean and comfortable. Quite a bit of traffic noise.
2019 年 1 月に 1 泊滞在
MGRからの返信 (投稿日 : 2019 年 1 月 14 日)
Thank you for your review! We appreciate your business and hope you host you again in the near future!