外観

ステイパイナップル ホテル ローズ ダウンタウン ポートランドの口コミ

3.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1001 件の口コミ中 631 件が非常に良い" "
評価 8 - 1001 件の口コミ中 198 件が良い" "
評価 6 - 1001 件の口コミ中 83 件が普通" "
評価 4 - 1001 件の口コミ中 49 件が不満" "
評価 2 - 1001 件の口コミ中 40 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

KENJI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントの人がとてもフレンドリーで話しやすかった
2023 年 5 月に 3 泊滞在
Kennedy O からの返信 (投稿日 : 2023 年 5 月 5 日)
Hello Kenji, I appreciate you staying with us at Hotel Rose and thank you for sharing your review. I’m pleased to hear that the person at the front desk was friendly and easy to talk to. We always aim to offer an unsurpassed degree of service for our guests. Thank you and I hope that we will see you again soon. Thank you, Kennedy O

6/10 (普通)

kensuke

2023 年 4 月に 2 泊滞在
Kennedy O からの返信 (投稿日 : 2023 年 4 月 24 日)
Kensuke, I appreciate you staying with us recently at Hotel Rose. Thank you for your rating! We hope that you will try us out again soon so that we may have the opportunity to earn your perfect rating. Best regards, Kennedy O

10/10 (非常に良い)

Hyacinth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a cute hotel! Beds are amazing. Great restaurant
2024 年 5 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 27 日)
Hyacinth, WOW! Thank you for your excellent review, and thank you for choosing Hotel Rose during your recent visit to Portland. We appreciate you also dining in our Bottle + Kitchen restaurant and glad that you found it great. Again, thank you for loving out property and we hope that we will see you again soon. Thank you, Kennedy

6/10 (普通)

Nick

Old building
2024 年 5 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Nick, We appreciate you staying at Hotel Rose and thank you for taking the time to submit your review. While it is an old building, please note that we take extreme pride in keeping our property up to the highest of standards. Thank you for your candid feedback and we sure hope that you will give us another try sometime soon. Best Regards, Kennedy O

10/10 (非常に良い)

Trey、Vancouver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Trey, Thank you for choosing your accommodations with Hotel Rose during your visit to Portland. We are glad to see that you enjoyed your time with us. We look forward to hopefully serving you again soon. Best Regards, Kennedy O

2/10 (非常に不満)

Briauna

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
beware that they charge you extra for their “amenities”.
2024 年 5 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Ms. Williams, We appreciate you recently staying at Hotel Rose and thank you for sharing your feedback. Upon review of your reservation, it appears that the amenity fee which is part of your total reservation, and collected at the hotel, the only extra charge on your reservation is the overnight parking of 25. Please feel free to give us a call directly at the hotel, should you have any questions regarding your billing or recent stay. We look forward to hearing from you. Thank you, Kennedy O

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 設備とサービス
Very cozy room and the bedding and the pillows were awesome !
2024 年 5 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Kimberly, Thank you so much for choosing Hotel Rose for your accommodations. We always aim to offer clean, comfortable accommodations and we are pleased to see that you found your room very cozy and the bedding and pillows awesome! Again, thank you for your excellent feedback and we look forward to your next visit with your family. Happy Travels, Kennedy O

10/10 (非常に良い)

BRIAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff!
2024 年 5 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 27 日)
Brian, Thank you so much for recognizing our great staff. We are all thrilled that you chose Hotel Rose for your recent accommodations. We hope that we will see you back again soon. Best Regards, Kennedy O

10/10 (非常に良い)

chad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is above your average hotel. We like the theme. Food was pretty good. Better places around for food but was perfect for when we had limited time to get food.
2024 年 5 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Chad, Thank you so much for choosing to to stay at Hotel Rose recently and thank you for dining in our Bottle + Kitchen restaurant. I am thrilled to see that you enjoyed everything about your stay, and we sure hope to see you back again. Best Regards, Kennedy O

4/10 (不満)

Calvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Our room was freezing! It was the beginning of May and we were told it was 'ambient' temperature, meaning air temperature...outdoors it was 52 degrees in the daytime and colder at night, with old, thin windows!! They said they could bring a heater up - it was a tiny space heater. I didn't expect luxury but I did expect heat. I asked another guest, who also said it was cold. Unacceptable. They charge a resort fee. I'm sorry, this is no resort. There were some nice, fun features and a good location. Parking on site was good. Cookies in the afternoon were a nice touch, beds were comfy, cute pineapple theme. Actual heat would have made my review far better.
2024 年 5 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Calvin and Wendy, Thank you for taking the time to speak with me over the phone regarding your experience with us. As mentioned over the phone, our management team is aware and we will utilize your feedback to improve for all future guests. We hope that your first experience with us will not deter you both from giving us anther try, should your travels bring you back in the Downtown Portland area. Pineapple cookies and warm smiles are here waiting to welcome you back! Kind Regards, Kennedy O

10/10 (非常に良い)

Brittany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a really fun hotel!
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Brittany, We are thrilled to hear that you found Hotel Rose to be such a really fun hotel. Thank you for choosing us for your accommodations during your Portland visit. We hope to welcome you back again soon. Thank you, Kennedy O

10/10 (非常に良い)

Erikas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Erikas, Thank you very much for your perfect rating! We appreciate you choosing Hotel Rose for your stay recently, and we sure hope to see you and yours back again soon. Best Regards, Kennedy O

10/10 (非常に良い)

Brenda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved that the beds had two blankets, you get complimentary drinks, cookies. Overall great stay and experience.
2024 年 5 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 14 日)
Brenda, WOW! Thank you very much for your outstanding comments and for staying at Hotel Rose. I am glad that you loved our European-style individual duvets. Thank you for recognizing some of our amenities like the pineapple cookies as well as the welcome coaster that we offer our guests upon arrival. We look forward to having you back for another great stay and experience. Best Regards, Kennedy O

4/10 (不満)

Rockstarj

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Spent 2 nights at this for my wife’s Mother’s Day weekend. Got a room with a balcony and there was cig butts all round and people smoking weed and cigs 2 balconies over. Put the A/C on 60 and wouldn’t even cool the room down. Needless to say we barely spent any time in the room. In the second day we noticed the the pillow in the douve cover was stained from a previous guest. When I went to check out I talked to the front desk and showed them the pics from our room. they didn’t seem to care that much or maybe got a manager or compensated us somehow. Really let down and was disappointed for my wife for her special weekend. 596 dollars spent
2024 年 5 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 14 日)
Mr. Irwin, We are happy that you chose Hotel Rose for your wife's Mother's Day celebration. Our goal is to always offer clean, comfortable accommodations for all our guests. We are a non smoking property and we are really sorry to hear about the people smoking in the balcony area during your stay. Our staff should have shown more care about your dissatisfaction and offered compensation as desired. Please feel free to contact us directly at the Hotel so that we may have the opportunity to salvage the situation. We hope to hear from you soon. Thank you, Kennedy O

10/10 (非常に良い)

Garrett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As always a great stay
2024 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 14 日)
Garrett, Thank you for always returning to Hotel Rose during your visits to Portland. We are thrilled to see that your stay is always a great one. We truly appreciate your patronage and we look forward to seeing you again soon. Warm Regards, Kennedy O

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super clean fun hotel. Perfect distance to walking to restaurants and the Saturday market!
2024 年 5 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 20 日)
Michelle, We truly appreciate your outstanding review and thank you for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you found our hotel super clean and fun. Thank you for also recognizing our perfect location, close to several restaurants in the Downtown Portland area. We look forward to serving you again soon. Best Regards, Kennedy O

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Close to club privata
2024 年 3 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 10 日)
David, Thank you very much for staying at Hotel Rose and for taking the time to share your experience. We hope that we will see you again soon. Kind Regards, Kennedy O

6/10 (普通)

Cyril、Memphis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super comfy beds and fun amenities. Good location. Staff and service were fantastic. Just have an issue calling it a VIP access hotel. I am Expedia platinum - No upgrades were offered even though hotel was at very low capacity and request was made. No additional amenities or credits were available. My room was super tiny and the water pressure was abysmal. Otherwise great hotel. But they should not be listed as a VIP access hotel if they do not differentiate and offer upgrades and additional amenities. Amex FHR program is soooo far superior - but limited access in most cities. Expedia should work harder on their status programs and ensure hotel compliance. I often choose hotels based on these benefits. This was my first "stay pineapple" experience, but I won't be rushing to book another if they don't honor their agreement with Expedia.
2024 年 5 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 11 日)
Cyril, We appreciate you staying at Hotel Rose and thank you for sharing your comments. We always aim to offer clean, comfortable accommodations and I am pleased to see that you found our beds super comfy and our amenities fun. While we normally offer complimentary upgrades upon availability, I am sorry that we were unable to offer you in upon your arrival. The water pressure should have been looked at if reported. After reviewing your reservation, we identified your room and addressed the water pressure issue. Again, we are sorry for your discontent of extra amenities or complimentary room upgrade-we sure hope that this will not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Thank you, Kennedy O

6/10 (普通)

Wesley、Central Point

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
This is an OK stay, good location but there is no AC in the rooms.
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Wesley, We appreciate your reviste and also thank you for staying at Hotel Rose recently. We are very sorry about the lack of AC while you were with us, and wanted to inform you that we now have AC in our rooms. Thank you for recognizing our great location within the Downtown Portland area and we hope that you will give us another try, should find the need for accommodations upon your next return. Thank you, Kennedy O

10/10 (非常に良い)

Mohamed、Astoria

2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Mohamed, Thank you for taking the time to share your perfect rating. We are pleased to see that you enjoyed your experience at Hotel Rose. We hope that we will see you back again soon. Thank you, Kennedy O

8/10 (良い)

karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked our hotel host.
2024 年 5 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Karen, We appreciate your excellent rating and thank you for choosing to stay at Hotel Rose. We are glad to see that you enjoyed your experience, and look forward to hosting you and yours again soon. Kind Regards, Kennedy O

8/10 (良い)

Andrew、Stockton

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
It was different but good but different
2024 年 5 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Andrew, We are pleased to see you found our property different but good. Thank you for offering your rating, and we hope that you will try us out again upon your next visit to Portland. Thank you, Kennedy O

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 24 日)
Matthew, We appreciate your excellent rating and thank you for staying at Hotel Rose. We are glad to see that you loved your accommodations with us and we hope that we will see you back again soon. Thank you, Kennedy O

10/10 (非常に良い)

Angela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our go to hotel when we stay in downtown Portland. Clean rooms, good deals, and very friendly staff. It's also very pet friendly if you're traveling with your pup. It's also in walking distance to many restaurants and things to go do.
2024 年 1 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi Angela, Thank you so much for always choosing Hotel Rose during your visits to Portland. We are beyond excited to know that you always find your rooms clean and our staff very friendly. It is true that we are very pet friendly too and we offer excellent pet amenities for our furry babies during their stay with us. Thank you for also recognizing our amazing location, close to many restaurants and things to go do like shopping or for walks on the famous Willamette River. Again, we appreciate your patronage and we look forward to your next return. Warm Regards, Kennedy O

10/10 (非常に良い)

Jan Krista

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Most dog friendly hotel we have ever stayed. Very good value for money. We will only stay at this hotel from now on whenever we go to Portland again.
2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Jan, Wow! We are very thrilled that you chose Hotel Rose for your recent accommodations, and thank you so much for your excellent feedback. It is true that we are very pet friendly and we sure love our guest dogs who stay with us too! Thank you very much for bringing your furry friend, Charlito during your Portland visit. You are welcome back any time and we look forward to see you all again soon. Happy Travels, Kennedy O

8/10 (良い)

Cherie L

2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Cherie, Thank you for staying at Hotel Rose during your recent visit to Portland. We appreciate you taking the time to offer your rating-it’s great to see that you enjoyed your experience, and we hope to see you and yours back again soon. Kind Regards, Kennedy O

10/10 (非常に良い)

Carlo

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 30 日)
Carlo, Thanks for your perfect survey! We are glad to see that you enjoyed your stay and experience at Hotel Rose and we look forward to hopefully seeing you back again. Best Regards, Kennedy O

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay every time.
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 29 日)
Joseph, Wow! Thank you for always choosing to stay at Hotel Rose during your visits to Portland. We are thrilled to see that your experience and accommodations is always a great stay every time! We look forward to seeing you back soon again! Best Regards, Kennedy O

10/10 (非常に良い)

Tava、Northglenn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the hotel, we had a river view and just few steps from the riverwalk. The windows are a little thin, so you can hear the traffic, but walking distance to tons of areas of the city.
2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Tava, We appreciate you staying at Hotel Rose during your recent visit to Portland. We are pleased to see that you also enjoyed your beautiful waterfront view room. Thank you for also recognizing our excellent location, walking distance to tons of areas of the city. We hope that we will get the opportunity to see you all again. Thank you, Kennedy O

10/10 (非常に良い)

Jared

2024 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 19 日)
Jared, Thank you so much for your perfect rating! We are thrilled that you chose Hotel Rose for your accommodations during your recent visit to Portland. We hope that we will see you back again soon. Thank you, Kennedy O

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always enjoy our stay at the Pineapple, can't wait to come back.
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Linda, Thank you for always choosing your accommodations with Hotel Rose! We are pleased to know that you always enjoy your stay with us. We can’t wait for your return and we sure look forward to welcoming you back again. Best Regards, Kennedy O

6/10 (普通)

Diana

2024 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 19 日)
Hi Diana, We appreciate you and your family choosing Hotel Rose during your recent visit to Portland. I am sorry to see that your experience with us was not a "wowing" one. Please reach out to us directly so that we may hear about your experience, and give us an opportunity to apologize and turn things around. We hope to hear from you soon. Kind Regards, Kennedy O

10/10 (非常に良い)

Kevin

2023 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 5 月 14 日)
Kevin, Thank you so much for your perfect rating. We appreciate you staying at Hotel Rose and we hope to see you back soon Kind Regards, Kennedy O

10/10 (非常に良い)

Michael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 22 日)
Michael, Thank you so much for your excellent rating! We appreciate you staying at Hotel Rose during your recent visit to Portland and we look forward to see you back again soon. Warm Regards,Kennedy O

10/10 (非常に良い)

Janet

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We found the hotel to be very comfortable and well located. I had been a bit worried about the reviews of the area. We thought it was just a fine city location and very walkable. We felt safe walking around in the evening, going to a show and to restaurants. I would recommend this property to anyone looking for a downtown location, and would happily stay here again.
2024 年 3 月に 3 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 20 日)
Janet, Wow! Thank you so much for choosing to stay at Hotel Rose during your recent visit to Portland. We always aim to offer comfortable accommodations and an unsurpassed degree of service. We are pleased to see that you found the hotel very comfortable and well located. You are welcome back any time, and we sure hope to see you and yours again upon your next visit in the Portland area. Kind Regards, Kennedy O

8/10 (良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is in a great location. It's close to many things and well positioned for transportation options. The staff was very accommodating and friendly. We were able to check in early with no issues. It's an older building and the climate control is an issue. They can only have the heat or the AC on and there is no individual room control. This made how a very stuffy and uncomfortable stay for us. At checkout, they mentioned they had fans available but we were not offered one before then
2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 18 日)
Sarah, We really appreciate you staying with us at Hotel Rose and thank you so much for taking the time to share your feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of service for our guests. We are thrilled to hear that you found our staff very accommodating and friendly during your stay. I am really sorry to hear about the AC issue-we have portable fans that we normally offer to our guests upon request, and I am sorry to learn that our staff did not follow up with you in this manner. Again, we appreciate your candid comments and we hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Kind Regards,Kennedy O

8/10 (良い)

Melinda

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Loved everything and area around hotel was nice and calm. Friendly staff. Only issue my friend and I had was the room had no AC. So we had the windows open so the room would not be so stuffy. Please install AC to every room.
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Melinda, We appreciate you staying at Hotel Rose during your recent visit to Portland. I am glad to see that you loved everything and also found the area around our property nice and calm. We are really sorry about the AC issue-our staff should have offered a portable fan to assist with the stuffy room. Please forgive us if we failed to follow up in this manner. I hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown area. Thank you, Kennedy O

4/10 (不満)

Chanielle

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and great for walking. We opted for a ballroom. Which was nice because unfortunately I didn’t do my research to realize theres no ac at this hotel. We like our room cold so this was horrible. The front desk brought up a fan at midnight which helped… it also helped to muffle out the noise of the constant ambulances going by and the homeless guys below us having a screaming match. The bedding was amazing but the pillows were too firm. Our group of 3 didn’t sleep well and will not be back. There’s so many great things about this hotel and they really do make you feel special but the ac is a deal breaker. There’s no fans in the bathroom and extremely dim lighting for makeup. We enjoyed the experience there but I couldn’t imagine staying there in the summer.
2024 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 4 月 14 日)
Ms. Murray, We appreciate you trying us out at Hotel Rose and thank you for taking the time to offer your review. Our goal is to always provide comfortable accommodations for all our guests. We sincerely apologize for the outside noise as well as the AC issue during your stay. To follow up on my voicemail to you, please give us a call directly at the hotel so that we may discuss-I am eager to make things right for you. Kind Regards, Kennedy O

10/10 (非常に良い)

Wyatt

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very pet friendly love it
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Wyatt, Thank you very much for your perfect rating! We are glad that you chose Hotel Rose for your recent accommodations. I am glad to see that you enjoyed your experience. We sure hope to see you and yours back again sometime soon! Warm Regards, Kennedy O

6/10 (普通)

nancy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
I did not like that the price Expedia sent me for the booking after confirmation was not representative of what I would be paying at the desk. If you cannot provide accurate billing for the site then you need to amend your practices. I paid close to double after all the charges the hotel claimed. Parking, amenity fee and taxes. I confirm the booking on the Expedia site based on trusting that your information is correct. It was not.
2024 年 4 月に 2 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Nancy, Thank you for sharing your feedback and for choosing to stay at Hotel Rose recently. While parking is available at our property, it is optional at the daily rate of 25 per night with in and out privileges. Regarding your discrepancy with the third party price, please feel free to give us a call directly at the hotel so that we may resolve this issue. We hope to hear back from you soon. Best Regards, Kennedy O

10/10 (非常に良い)

Bermarie

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for one night with our puppy. The room (426) was comfortable and spacious. We had no issues finding space for our small crate. The room temperature was perfect, and it was a comfy bed. The staff was friendly and attentive—There are multiple green areas around the hotel to take your furry friend for a walk and relieve themselves—the complimentary drink and water bottle were a good surprise.
KO からの返信 (投稿日 : 2024 年 4 月 9 日)
Bermarie, WOW! Thank you so much for your outstanding review and we appreciate you staying at Hotel Rose. I am thrilled to hear that you found your bed comfy, room temperature perfect and our staff friendly and attentive. Thank you for also recognizing our complimentary drink vouchers that we offer upon arrival as well as our refillable water bottles. We sure hope to see you and your furry friend again should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy O

8/10 (良い)

Holly

2024 年 4 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Holly, We appreciate you returning to stay with us at Hotel Rose. Thank you for taking the time to offer your great rating, and we sure hope to see you back again soon. Best Regards, Kennedy O

6/10 (普通)

Renee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
KOからの返信 (投稿日 : 2024 年 4 月 28 日)
Renee, We are sorry to see that your experience with us at Hotel Rose was not a perfect one. Please feel free to give us a call directly at the Hotel so that we may listen to your concerns and salvage the moment. We hope to hear from you soon. Thank you, Kennedy O

10/10 (非常に良い)

Lari

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and cute
2024 年 4 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 6 日)
Hi Lari, Thank you very much for staying with us recently. We are glad to see that you had an amazing experience with us. We appreciate your perfect rating and hope to see you back again soon. Warm Regards, Kennedy O

10/10 (非常に良い)

Natalie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 25 日)
Natalie, Thank you so much for your perfect rating. We are glad to see that you enjoyed your accommodations and we sure hope to see you back again! Thank you, Kennedy O

2/10 (非常に不満)

Jesse

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Koからの返信 (投稿日 : 2024 年 4 月 1 日)
Jesse, We are saddened to see your unfortunately bad rating of your experience with us. Please give us a call directly at the hotel as we would like to hear more details regarding your accommodations and what went wrong. We hope to hear from you soon. Thank you, Kennedy O

10/10 (非常に良い)

monica

2024 年 3 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Monica, We appreciate you choosing to stay at Hotel Rose and for taking the time to submit your perfect survey. We sure hope to see you back again soon. Thank you, Kennedy O

10/10 (非常に良い)

Mia

2024 年 3 月に 1 泊滞在
KO からの返信 (投稿日 : 2024 年 4 月 18 日)
Mia, Thank you so much for your perfect score! We are glad to see that you enjoyed your accommodations at Hotel Rose, and we hope that we will have the opportunity to serve you and yours again soon. Thank you, Kennedy O

10/10 (非常に良い)

Casimir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
KOからの返信 (投稿日 : 2024 年 3 月 27 日)
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O

8/10 (良い)

MUN

2024 年 3 月に 2 泊滞在
KOからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you very much for choosing to stay at Hotel Rose, Mun! We are pleased to see that you enjoyed your accommodations. We sure hope that we will have the chance to host you again so that we may earn your perfect rating. Best Regards, Kennedy O