Azoris Royal Garden の口コミ | エクスペディア

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Azoris Royal Gardenの口コミ

Azoris Royal Garden

Rua De Lisboa, Ponta Delgada

9.2

とても素晴らしい

9.4/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.0/10

施設のコンディションと設備

9.2/10

環境への配慮

8/10 (良い)

Danny

カップルで旅行

2024 年 5 月 6 日

2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Valérie

カップルで旅行

2024 年 4 月 20 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.

2024 年 4 月に 10 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 4 月 30 日)

Dear Valérie,On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

6/10 (普通)

Agustin

カップルで旅行

2024 年 3 月 25 日

良かった点 : 清潔度

Facts during our stay: - AC made very loud banging sound in our room and we had to move late in the evening to another room - yoga class which was publicized in the elevator was cancelled without notice. I arranged my plans around this and ended up wasting my morning due to this. - breakfast spread was quite nice and the dining room staffs were friendly and helpful.

2024 年 3 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 3 月 27 日)

Dear Agustin,We would like to thank you for your preference to Azoris Royal Garden and also for taking the time to write the review.Your opinion is very import to us, so we took good note of all your remarks. We regret that you didn't have the opportunity to do yoga, but we cancel it because there was any registration for that day.We will strive to improve our service and we hope that we will have the pleasure of welcoming you back in the near future.Kind regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Alexander

カップルで旅行

2024 年 3 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Sehr stillvoll und modern eingerichtete. Schöne Zimmer und sehr schöne Bar.

2024 年 3 月に 3 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 3 月 25 日)

Dear Alexander, We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

8/10 (良い)

DANNETTE CAROL

2024 年 3 月 17 日

2024 年 3 月に 6 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 4 月 15 日)

Dear Carol,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Adiana N

2024 年 3 月 14 日

2024 年 3 月に 6 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 4 月 15 日)

Cara Adiana,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

6/10 (普通)

Joe

カップルで旅行

2024 年 3 月 5 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

Hotel rooms are worth the money but the hotel itself is a tourist trap, the restaurant is overpriced and the food quality isn’t up to snuff. They make you buy swimming caps to use the pool. 9 euros a day for parking. The bike rentals are very expensive. Even the soap in the shower seemed watered down. The sauna was not hot enough, warm at best, the hot tub literally had cold water coming out of the jets, and the Turkish bath was so stinky.

2024 年 2 月に 3 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 3 月 11 日)

Caro Joe,We do regret that we didn't achieve all your expectations. We value our guests feedback as an opportunity and a driving factor in the never-ending process of improving our service at Azoris Royal Garden. We hope to see you soon at Azoris Royal GardenBest regards,Filipe PachecoHospitality Manager

8/10 (良い)

Dawn

2024 年 2 月 27 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

2024 年 2 月に 7 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 3 月 1 日)

Caro Dawn,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Charlyn

2024 年 1 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I really love this hotel. The staff are all so friendly. The location is awesome. Sauna, indoor pool and gym was a plus.

2024 年 1 月に 2 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 31 日)

Dear Charlyn,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 (非常に良い)

Katharine

家族旅行

2024 年 1 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2024 年 1 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 31 日)

Dear Kathatine,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

8/10 (良い)

Audrey

出張, カップルで旅行

2024 年 1 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 1 月に 3 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 31 日)

Cara Audrey,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

borges

2024 年 1 月 3 日

2023 年 12 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 31 日)

Dear guest,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences.Best Regards,Filipe PachecoHospitality Manager

6/10 (普通)

Pierre-Alain

グループ旅行

2024 年 1 月 1 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

2023 年 12 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 8 日)

UNTITLEDPierre-Alain from FranceManagement Response05 Jan 2024VerifiedDear Pierre,Thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager

8/10 (良い)

James

2024 年 1 月 1 日

2023 年 12 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 8 日)

Dear James,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best Regards,Filipe PachecoHospitality Manager

2/10 (非常に不満)

Federico、Milano

カップルで旅行

2024 年 1 月 1 日

気になった点 : スタッフとサービス、設備とサービス

the driver was not there. we were the last to leave the airport

2023 年 12 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2024 年 1 月 8 日)

Dear Federico,We do hope and believe that you had a good stay at our hotel. As we informed you at the time of your transfer request, we had already scheduled another service at the same time and that we could carry out your transfer after the other one had been completed. As you accepted that, we didn't understand why you said that the driver wasn't there. The driver did the first service and the reception told you that we were already returning to the airport to carry out your transfer service.We hope to see you soon at Azoris Hotels. RegardsFilipe Pacheco

10/10 (非常に良い)

Melissa

カップルで旅行

2023 年 12 月 3 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Great location and helpful staff!

2023 年 11 月に 4 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 12 月 6 日)

Dear Melissa,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

irene

カップルで旅行

2023 年 11 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great place to stay!

2023 年 11 月に 10 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 11 月 24 日)

Dear Irene, We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 (非常に良い)

Maxime

2023 年 10 月 27 日

2023 年 10 月に 6 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 30 日)

On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Nadia

2023 年 10 月 27 日

2023 年 10 月に 3 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 30 日)

10/10 (非常に良い)

Nadia

家族旅行

2023 年 10 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 10 月に 3 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 30 日)

10/10 (非常に良い)

Liberal

2023 年 10 月 18 日

2023 年 10 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 20 日)

Caro Liberal,Thank you for your feedback of the Azoris Royal Garden. We hope to welcoming you back soon.Kind Regards,Filipe PachecoHospitality Manager

6/10 (普通)

Vitor Manuel

2023 年 10 月 17 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

2023 年 10 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 17 日)

Caro Vitor, Em nome de toda a equipa agradeço o seu feedback depois da sua experiência,Esperamos ter o prazer vos receber novamente nos hotéis Azoris.Cumprimentos de toda a equipa AzorisFilipe PachecoHospitality Manager

10/10 (非常に良い)

Gracita

2023 年 10 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Fantastic deserves 5 stars The wellness Lovely staff Breakfast 9 Location Facoiliities Excellent wellness Yoga Bike rentals

2023 年 10 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 17 日)

Dear Gracita, Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

8/10 (良い)

Linda

カップルで旅行

2023 年 10 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.

2023 年 9 月に 8 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 10 日)

Dear Linda, On behalf of our entire team, I would like to thank you for taking the time to share your feedback. Your opinion is very important for us to continue improving our service. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Royal Garden. Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Leila

小さなお子様連れの家族旅行

2023 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Perfect location. Quiet serene and close to main restaurants and close to ocean. Underground parking an asset.

2023 年 8 月に 5 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 6 日)

Dear Leila,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Stephen

家族旅行

2023 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent surprise for a property we picked at random for a layover in Sao Miguel/PDL. We fit in a tour and still got to enjoy brunch at Koi. Would highly recommend for longer stays, very reasonable price for suites and rooms while offering high-end amenities and fantastic service!

2023 年 10 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 6 日)

Caro Stephen,We very much appreciate the time you took out of your schedule to write such kind words. It makes us extremely happy to know that you enjoyed your time with us and had a seamless experience during your stay at Azoris Royal Garden.We look forward to welcoming you back! Kind RegardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Johanna

2023 年 9 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice, clean facilities. Staff was very helpful.

2023 年 9 月に 4 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 25 日)

Dear Johanna,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Remy

2023 年 9 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Très bon 4 étoiles hôtel.

séjour pour 8 jours de vacances avec comme base de départ journalier l hôtel Azoris Garden .Excellent séjour , très bonne situation par rapport à la ville ainsi que pour les différents lieux à visiter.

2023 年 9 月に 7 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 19 日)

Dear Remy,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

8/10 (良い)

Helen

2023 年 9 月 16 日

2023 年 9 月に 1 泊滞在

Filipe Pachecoからの返信 (投稿日 : 2023 年 10 月 10 日)

Dear Helen,We want to thank you for your feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best RegardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Jana、Key West

2023 年 9 月 16 日

2023 年 9 月に 1 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 18 日)

Dear Jana,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Dmitry

2023 年 9 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Great breakfast

2023 年 9 月に 1 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 13 日)

Caro Dmitry,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 (非常に良い)

Nicholas

2023 年 9 月 4 日

2023 年 8 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 5 日)

Dear Nicholas,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

8/10 (良い)

Stephen

2023 年 9 月 3 日

良かった点 : スタッフとサービス

2023 年 9 月に 2 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 5 日)

Dear Stephen,We would like to thank you your review in behalf of the hotel.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 (非常に良い)

Maria

2023 年 9 月 2 日

2023 年 8 月に 4 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 9 月 4 日)

Cara Maria, Em nome de toda a equipa o nosso obrigado pela classificação atribuída e por partilhar com todos a experiência que teve connosco.Esperamos ter o prazer de vos receber novamente no Azoris Royal GardenCom os melhores cumprimentos e em nome da equipaFilipe PachecoHospitality Manager

10/10 (非常に良い)

Stuart

2023 年 8 月 23 日

2023 年 8 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 24 日)

Dear Stuart,In behalf of the staff: Obrigado !This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal GardenBest regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Gyöngyi

家族旅行

2023 年 8 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The Hotel is very modern and has beautiful designed.

2023 年 8 月に 2 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 31 日)

Dear Gyongyi,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Manuel

家族旅行

2023 年 8 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Love the restaurant

2023 年 8 月に 2 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 21 日)

Caro Manuel,This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal Garden. Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Edoardo

2023 年 8 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 8 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 31 日)

Caro Edoardo,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels .Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Achoura

カップルで旅行

2023 年 8 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

La habitación era amplia y limpia. Las instalaciones comunes del hotel y el desayuno estaban fenomenal.

2023 年 8 月に 5 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Achoura,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Andrea

グループ旅行

2023 年 8 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The staff was friendly and helpful, our bartender Miguel was amazing. The breakfast was also very good. The hotel property was beautiful, and obly a short walk to city center. I would definitely stay at this hotel again!

2023 年 8 月に 4 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Andrea,A heartfelt thanks for your comments. The Azoris Royal Garden is always striving to provide the best service possible for our guests, and it is wonderful to know we were successful during your stay with us. We are especially grateful for your remarks about the friendliness of our staff. It was a pleasure to host you in Ponta Delgada, and we hope to welcome you in a near future. Kind RegardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Anita

2023 年 8 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

It was a beautiful hotel

2023 年 8 月に 1 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 21 日)

Cara Anita, Obrigado ! This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal GardenBest regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Caroline

2023 年 8 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Nice and well design room, quiet pool area and great breakfast!

2023 年 8 月に 2 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 8 月 11 日)

Dear Caroline, On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Jouni

2023 年 7 月 21 日

2023 年 7 月に 8 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 24 日)

Dear Jouni,We want to thank you for your excellent feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best RegardsFilipe PachecoHospitality Manager

8/10 (良い)

Sofia

家族旅行

2023 年 7 月 17 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Nice hotel but need to replace some staffmembers

Nice rooms and good cleaningservice. However some persons in the reception and one in the bar was really unpleasent and angry to talk to, multiple times.

2023 年 7 月に 9 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 18 日)

Dear Sofia, I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best Regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Lauren

2023 年 7 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Great ambiance. They have all you could need. Even bike rental.

2023 年 7 月に 2 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 13 日)

Dear Lauren,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels .Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

Ilana

2023 年 7 月 6 日

2023 年 7 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 7 日)

Cara Ilana,It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Alexandra

2023 年 7 月 5 日

2023 年 7 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 7 日)

Dear Alexandra,It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 (非常に良い)

Debbie

家族旅行

2023 年 7 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Clean, Great Breakfast, Enjoyed all Amenities.

2023 年 6 月に 6 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 3 日)

Dear Debbie,We want to thank you for your excellent feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best Regards,Filipe PachecoHospitality Manager

8/10 (良い)

francis

2023 年 7 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hôtel bien mais restaurant médiocre

Hôtel très bien, parking payant: 9€ par jour très pratique car impossible de laisser la voiture dans la rue. Par contre le restaurant n’est vraiment pas à la hauteur d’un 4 étoiles, tout juste digne d’un restaurant d’entreprise. Petits déjeuners répétitifs et très bruyant à cause du roulis permanent des chariots qu’utilise le personnel pour desservir les tables. Allez plutôt en ville ou vous mangerez nettement mieux et pour moins cher. Toutefois je recommande l’hôtel pour la partie chambre et piscine/spa

2023 年 6 月に 3 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 7 月 4 日)

Caro Francis, I would like to thank you for taking the time to share your feedback. Your opinion is important for us to continue improving our service. We have taken good notes of your remarks. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Royal Garden. Best regards,Filipe PachecoHospitality Manager

10/10 (非常に良い)

COURTNEY

カップルで旅行

2023 年 6 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Really enjoyed our stay! Great value

2023 年 6 月に 5 泊滞在

Filipe Pacheco からの返信 (投稿日 : 2023 年 6 月 30 日)

Cara Courtney,We want to thank you for your excellent feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best Regards,Filipe PachecoHospitality Manager

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